The Role
Processes and audits carrier claim payments, reviews documentation, communicates with carriers and third-party logistics providers, disputes invalid resolutions, negotiates settlements, investigates payment errors, and facilitates legal settlement reviews. The role also manages contracts and tariffs in Cello, tracks claim offsets, prepares reports, and ensures accurate, timely payment processing.
Summary Generated by Built In
Company Description
- Contract Period: 1 yr.
- Pay Rate: $24.20/hr
- Work Schedule: 8:30 AM–5:30 PM (M-F)
- Work Location : Plano, TX
- Process carrier claim payments (AR) accurately on or before deadlines according to company policy.
- Collaborate with our Recovery Team to report claim approvals and pending payments.
- Review essential claim documentation to confirm payment accuracy (AP).
- Communicate with carriers/3PL’s to confirm payment details.
- Audit/Manage contracts and tariffs in regards to process payments in the Cello system.
- Dispute invalid claim resolutions to overturn declination and negotiate claim settlements
- Investigate and diagnose potential errors preventing payment processing
- Facilitate Legal reviews to review and execute settlement agreements from carriers/3PL’s.
- Work within company guidelines to analyze contractual agreements of the customer, shipper, consignee or carrier and then assess the physical damage reports and the cargo claims findings
- Track and submit approval requests for aging claim offsets against carrier invoices.
- Perform ad-hoc reporting or other job-related duties, as required.
- Required proficiency in Microsoft Excel, including but not limited to, advanced reporting functions and formatting, VLOOKUP, and pivot tables
- 3-5 years of Accounting/Finance experience preferred
- 1+ years of freight claims processing
- Excellent verbal and written communication skills
- Strong critical thinking and creative problem-solving skills
- Flexibility to work in a fast-paced, team-oriented environment
- Superior attention to detail, organization, cross-group collaboration, and project management skills
All your information will be kept confidential according to EEO guidelines.
Skills Required
- Proficiency in Microsoft Excel, including advanced reporting functions, formatting, VLOOKUP, and pivot tables
- Three to five years of accounting or finance experience
- At least one year of freight claims processing experience
- Excellent verbal and written communication skills
- Strong critical thinking and creative problem-solving skills
- Flexibility to work in a fast-paced, team-oriented environment
- Superior attention to detail, organization, cross-group collaboration, and project management skills
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The Company
What We Do
SBT Global, Inc. is the premier manufacturer of personal watercraft (PWC) and jet boat parts, offering a wide range of remanufactured and new engines, engine blocks, crankshafts, pump parts, rebuild kits, and cables. As the largest supplier of aftermarket PWC parts, they provide a one-stop shop experience for customers, combining high-quality manufacturing with expert technical support to make PWC ownership more affordable.
