Jobs at SBT Global, Inc.

Provide Tier 2 support for Windows computers, peripherals, mobile devices, software, networks, and user accounts. Manage onboarding, offboarding, Active Directory access, software deployment, patching, remote support, ticket documentation, and IT asset records. Resolve on-site and urgent issues, identify recurring problems, and collaborate with infrastructure, network, and security teams. Support a large enterprise user base while following IT security and operational standards.

Manage N-DAS and Private 5G product, business, solution development, and deployment projects. Coordinate engineering, construction, procurement, vendors, customers, and internal teams while overseeing schedules, risks, costs, deliverables, and project reporting. Support pre-sales through customer meetings, site visits, proposals, SOWs, BOMs, estimates, and CAPEX/OPEX analysis. Develop market opportunities, customer relationships, and solution materials across Texas and other U.S. markets.

Manages Amazon Seller Central, Shopify, and Google Ads operations for a consumer products business. Responsibilities include optimizing listings and A+ Content, managing PPC campaigns, monitoring FBA inventory, supporting Shopify merchandising, analyzing sales and advertising performance through GA4, resolving marketplace issues, and preparing performance reports and recommendations.

Plans, designs, implements, monitors, reports on, and maintains network and telephony infrastructure. Manages network administrators and engineers while providing technical leadership and hands-on support. Configures and optimizes Cisco LAN, WAN, WLAN, routing, switching, firewalls, VPN, MPLS, wireless, VoIP, and unified communications environments. Troubleshoots network performance and security issues, supports cabling design, maintains documentation, and contributes to infrastructure standards and upgrades.

Coordinates international air, ocean, rail, and truckload freight operations from ports and airports through transload warehouses and customer delivery. Responsibilities include shipment tracking, terminal and customs broker coordination, warehouse capacity and KPI management, truckload dispatch, route optimization, exception resolution, documentation, compliance, claims, and stakeholder communication. The role requires weekend operations and proficiency with logistics systems and advanced Excel.

Provides first-level IT support for hardware, software, networking, printers, mobile devices, conference rooms, accounts, onboarding, and offboarding. Maintains IT asset records and supports device deployment, replacements, repairs, procurement, vendor coordination, agreement review, and order tracking. Configures and administers macOS devices using JAMF and IRU workflows while also supporting Windows endpoints. Documents procedures, resolves user issues, and collaborates with IT teams, vendors, and business departments.

Administer LAN/WAN, wireless, VPN, firewall, and Windows infrastructure for approximately 200 users across office and warehouse environments. Configure Cisco network devices, troubleshoot connectivity and systems issues, manage Active Directory, DNS, DHCP, patching, and asset inventories, and provide onsite and remote end-user support. Coordinate infrastructure projects, vendors, upgrades, onboarding, and cybersecurity initiatives while maintaining documentation and operational standards.

Analyzes sales, market, competitor, financial, and business data to produce reports, insights, recommendations, sales plans, and executive presentations. Supports product strategy, new product development, special projects, and shareholder meetings while coordinating with internal teams and the Korean parent company. Requires native Korean proficiency, strong analytical and communication skills, office software experience, and the ability to adapt to changing priorities.

Provides SAP Logistics Execution consulting, process design, configuration, troubleshooting, user training, documentation, and ongoing support across North American sites. Coordinates with headquarters on SAP process implementation and optimization, monitors issues and performance, supports EDI integrations, and serves as the primary on-call resource. Requires Korean and English fluency, SAP ECC 6 or HANA experience, ABAP debugging, project management capabilities, and international business travel.

Provides Tier 1 voice-of-customer support for SAP S/4HANA users. Responsibilities include investigating and troubleshooting incidents, reviewing source code and configurations, escalating issues, collaborating with IT and SAP teams, documenting resolutions, communicating technical findings, and supporting continuous improvement. Requires Korean-English bilingual fluency, a bachelor’s degree, software development experience, strong analytical abilities, and technical customer support skills.

Administers LAN/WAN, wireless, VPN, firewalls, routers, switches, Windows Server, Active Directory, DNS, and DHCP infrastructure. Provides onsite and remote support for approximately 200 office and warehouse users, including troubleshooting, onboarding, workstation deployment, patching, monitoring, and asset management. Coordinates network upgrades, infrastructure projects, vendors, and service providers while maintaining documentation and supporting cybersecurity and operational improvements.

Coordinate and monitor shipments via air, ocean, and land; track shipments, liaise with customers/carriers, maintain logistics records, report KPIs, analyze cost-effective transport methods, support logistics procedures, and produce ad-hoc reports.

Manage inbound drayage operations including arrival notices, ISF processing, delivery/work order creation, carrier coordination, contingency carrier sourcing, tracking LSPs, reporting KPIs, improving on-time delivery, and communicating delivery status to customers. Perform corrective actions and other related duties.

Lead EHS initiatives at a Lansing manufacturing facility: ensure OSHA/MIOSHA compliance, run inspections and investigations, deliver training, maintain records, manage contractor safety, conduct JHAs/LOTO/fall protection programs, track safety KPIs, and drive continuous improvement.

Lead design, implementation, monitoring, reporting and maintenance of network and telephony infrastructure. Manage and provide technical leadership to a team of network engineers/administrators. Perform hands-on Cisco router/switch/firewall/VoIP configuration, routing protocols (EIGRP/OSPF/BGP), VPN/MPLS, QoS, wireless, NetFlow analysis, network security (IPsec/SSL/IDS/IPS), and documentation using Microsoft Office. Korean bilingual required. PM roles require ~8 years of team leadership.

Lead month-end and year-end close, prepare and review financial statements, oversee retail and distribution accounting (chargebacks, inventory, COGS), ensure GAAP compliance and controls, support audits and forecasting, manage cash flow and working capital, and supervise accounting staff while improving ERP workflows and reporting.

Perform data-driven analysis and reporting to inform product and sales strategy, conduct market and competitor research, liaise with parent company in Korea, support new product development, create presentations and monthly/annual reports, and fulfill special projects for executives while providing administrative and cross-functional support.

Manage enterprise network circuit lifecycle with emphasis on invoice auditing, billing reconciliation, and cost analysis. Order and provision circuits (MPLS, DIA, VPN, satellite), maintain configuration and ATO documentation, coordinate vendors and procurement, produce financial and status reports, and support configuration management for projects.

Manage full-cycle recruiting: source, screen, interview, coordinate with hiring managers, maintain ATS, extend offers, support onboarding, conduct reference checks, and provide HR/recruiting administrative support while ensuring positive candidate experience.

Provide bilingual (Korean/English) financial and billing support: manage sales and financial data, prepare month-end accruals, oversee accounts receivable and invoicing, generate account and revenue reports, resolve billing disputes, and support division leadership with timely financial reporting and revenue recognition.