Jobs at SBT Global, Inc.

Provide bilingual (Korean/English) first-line IT support via phone, email, and in-person. Troubleshoot hardware, software, and network issues, escalate complex problems, maintain records and KB articles, install/configure software and OS, perform routine maintenance, and train end-users while collaborating with other IT teams.

Plan, execute, and monitor inbound/outbound air and ocean freight and OTR operations. Coordinate ports, terminals, carriers, and customs; manage transload warehouse KPIs, dispatch TL outbound loads via TMS, handle exceptions/claims, and maintain compliance and documentation. Provide daily tracking and weekend shift coverage as required.

Lead development and enforcement of site safety programs ensuring OSHA compliance. Conduct inspections, audits, incident investigations, JHAs, and training; manage contractor safety, PPE use, emergency response, and safety recordkeeping to reduce hazards and incidents.

Build and operate a scalable data platform using Apache Iceberg and containerized data engines. Own ETL/ELT pipelines, Docker image creation and CI/CD, automations, observability, SLA monitoring, incident response, security/compliance support, and documentation/training. Participate in on-call rotation and relocate per assignment schedule.

Lead EHS program at a Lansing manufacturing facility: ensure OSHA/MIOSHA compliance, conduct inspections and incident investigations, deliver training, maintain records, perform JHAs/LOTO, manage contractor safety, track safety KPIs, and drive continuous improvement.

Provide day-to-day monitoring, maintenance, troubleshooting, and support for enterprise network infrastructure in a 24x7 manufacturing environment. Manage tickets, participate in on-call rotation, assist in network projects, perform testing/validation, coordinate with vendors/ISPs, and maintain technical documentation and asset/IP records.

Provide first-line technical support for end-user computing and office automation: troubleshoot Windows hardware/software/network issues, manage device lifecycle and IT assets, handle ticketing, support conference room AV, enforce MDM policies, perform basic AD tasks, and deliver premium support for executives.

Manage end-to-end IT procurement for hardware, software, and maintenance: select vendors, negotiate contracts, process and track POs, resolve invoicing issues, train users on procurement systems, and support month-end closing and reporting.

Manage end-to-end IT procurement for hardware, software, and maintenance: select vendors, negotiate contracts, process POs, resolve invoicing issues, track transactions, generate reports, train users, and support month-end close. Regular bilingual (Korean/English) communication with HQ and vendors required.

Provide B2B contract and deal desk support: execute contract approvals in SAP and Salesforce, issue purchase orders, manage vendor payments and credit memos, handle customer billing and AR, liaise between Business, Accounting, CFO Office and Legal, and respond to financial audit requests. Ensure accurate sales tax on invoices.

Manage monthly accounts receivable invoicing and billing backups, maintain contract and sales tracking documentation, use SAP and Excel for billing and forecasts, liaise with account managers and customers on renewals and past-due balances, support monthly accruals, prepare audit documentation and revenue allocation schedules.

Support cloud business division with procurement, purchase order and vendor management, invoice processing, billing, resale projects, vendor/customer registration, quotations, and cross-team communication.

Manage monthly accounts receivable invoicing and billing backups, maintain contract and sales tracking, update revenue forecasts and accruals, use SAP and Excel for billing and reporting, coordinate with account managers and customers to resolve past-due balances, and support audit documentation and cross-functional billing processes.

Provide technical support and systems analysis for manufacturing systems (MES), perform SQL-based reporting, monitor and tune enterprise systems, support implementations, train end users, and collaborate with PLC/control engineers to integrate manufacturing equipment. Communicate with multicultural teams in English and Korean.

Coordinate IT and cybersecurity projects, support PMO tasks, gather requirements, perform assessments and gap analyses, manage vendors and stakeholders, and produce bilingual (Korean/English) project documentation, reports, and presentations to ensure timely, high-quality delivery.

Support and maintain enterprise LAN/WAN infrastructure: deploy, configure, and troubleshoot Cisco/Juniper devices, routers, switches, and firewalls; monitor network performance; perform preventive maintenance; troubleshoot routing, VLANs, TCP/IP, DNS, DHCP, VPN; support server infrastructure and network upgrade projects while collaborating with internal teams and external partners.

Lead design, implementation, and management of enterprise network systems. Build and maintain LAN/WAN environments and server operations, provision and troubleshoot WAN circuits, configure Cisco/Juniper devices, and manage routing, switching, firewalls, VPNs, DNS, DHCP, and VLANs. Plan and execute infrastructure projects, document architecture and implementation, coordinate stakeholders and vendors, and provide post-project support and optimization.

Support IT and manufacturing application systems for EV battery production: troubleshoot and monitor systems, implement upgrades, support factory automation and PLC integration, train users, prepare technical documentation, collaborate with plant teams and vendors, and travel to plants up to 30%.

Support and troubleshoot IT and manufacturing application systems for EV battery plants. Maintain and implement manufacturing systems (MES/WMS/ERP/MCS), assist factory automation testing with PLC engineers, provide user training and documentation, collaborate with vendors and cross-functional teams, and travel to sites as needed to resolve production issues and improve reliability.

Support IT and manufacturing application systems for EV battery plants: troubleshoot and monitor systems, support implementations and automation, train users, create documentation, and collaborate with cross-functional teams to resolve production issues.