Jobs at SBT Global, Inc.

Support enterprise IT asset and workspace management solutions, including business phones and AV assets. Coordinate with IT, Security, Finance, engineering, sales, customer success, and end users to maintain stable operations, identify customer and market needs, translate requirements into product features, analyze product data, monitor competitors, and maintain solution documentation and reports. Korean fluency and the ability to prepare business reports in Korean are required.

Manages IT projects while serving as a liaison between business stakeholders and technical teams. Responsibilities include project planning, budgeting, resource allocation, requirements gathering, process modeling, solution design, risk assessment, stakeholder communication, documentation, and testing. The role develops test plans and scenarios, validates system implementations, and supports process improvements. Korean and English bilingual communication is required or strongly preferred, with work based in Plano, Texas.

Operate and maintain CIM systems supporting automated logistics and battery manufacturing. Responsibilities include updating CIM-PLC communication specifications, monitoring operations, analyzing logs, troubleshooting integration issues, supporting customers, collaborating with MES and MCS engineers, validating equipment interfaces, performing upgrades and tuning, documenting resolutions, and supporting smart factory initiatives.

Coordinates international air, ocean, rail, and truckload freight operations from manufacturers to warehouses and customers. Tracks shipments, departures, documentation, exceptions, and delivery performance; manages transload warehouse capacity, KPIs, and corrective actions. Dispatches truckload orders through a TMS, optimizes routing, coordinates carriers and customs brokers, handles claims, and ensures trade, hazardous-material, and security compliance. Requires six years of logistics experience, strong air and ocean freight knowledge, and weekend availability as needed.

Designs, develops, tests, and maintains scalable Java back-end applications, services, APIs, and database solutions. Responsibilities include Oracle SQL development, REST and SOAP integrations, Spring-based enterprise development, Maven builds, Git version control, automated testing, debugging, and collaboration with cross-functional teams. The role also supports application servers, Jenkins-based continuous integration, authentication mechanisms, and software quality best practices.

Supports and improves manufacturing execution and enterprise IT systems. Responsibilities include SQL-based reporting, systems analysis, implementation coordination, system monitoring and tuning, hardware and software recommendations, end-user training, troubleshooting database and interface issues, and integration with manufacturing equipment and PLC controls. The role also requires technical communication and reporting in both Korean and English.

Manage and grow Amazon and Shopify e-commerce operations, including product listings, A+ Content, Brand Store updates, PPC and Google Ads campaigns, FBA inventory, promotions, and performance reporting. Analyze sales, traffic, conversion, advertising, and product data to improve revenue and profitability. The role also handles Seller Central issues, website merchandising, product content, keyword research, and coordination with design and marketing teams.

Administer LAN/WAN, wireless, VPN, firewalls, routers, switches, Windows infrastructure, Active Directory, DNS, and DHCP. Provide onsite and remote support for approximately 200 office and warehouse users, including troubleshooting, onboarding, asset management, and workstation deployment. Coordinate infrastructure projects, vendors, upgrades, cybersecurity initiatives, documentation, and operational improvements. Korean and English bilingual communication is required.

Manage full-cycle recruiting, including developing sourcing strategies, screening and interviewing candidates, coordinating hiring-manager interviews, maintaining ATS records, extending offers, supporting onboarding, and conducting reference checks. Build relationships with hiring managers, ensure a positive candidate experience, and provide general HR administrative support. The role requires Korean-English bilingual communication, recruiting expertise, strong organization, and knowledge of employment laws.

Processes and audits carrier claim payments, reviews documentation, communicates with carriers and third-party logistics providers, disputes invalid resolutions, negotiates settlements, investigates payment errors, and facilitates legal settlement reviews. The role also manages contracts and tariffs in Cello, tracks claim offsets, prepares reports, and ensures accurate, timely payment processing.

Provides Tier 2 technical support for Windows computers, peripherals, mobile devices, software, networks, and enterprise applications. Manages Active Directory accounts, onboarding and offboarding, software deployment, patching, remote support, ticket documentation, IT assets, and urgent on-site issues. Escalates complex problems, identifies recurring issues, and collaborates with infrastructure, network, and security teams. Requires bilingual Korean and English communication and at least five years of hands-on IT support experience.

Coordinates shipping and receiving documentation, maintains logistics records, tracks shipments, communicates with warehouse teams and customers, resolves delivery and documentation issues, and processes logistics invoices and billing discrepancies.

Deploys, configures, maintains, monitors, and troubleshoots enterprise network infrastructure, including WAN/LAN environments, routers, switches, firewalls, and server systems. Supports network upgrades, infrastructure implementation projects, preventive maintenance, and system optimization. Resolves issues involving routing, switching, VLANs, TCP/IP, DNS, DHCP, VPNs, and firewall technologies while collaborating with internal teams and external partners.

Administers LAN/WAN, wireless, VPN, firewall, Windows Server, Active Directory, DNS, and DHCP environments. Provides onsite and remote support for approximately 200 office and warehouse users, including troubleshooting, onboarding, workstation deployment, and account administration. Coordinates infrastructure upgrades, vendors, asset management, documentation, cybersecurity initiatives, and operational improvements. Requires strong Cisco networking expertise, independent troubleshooting skills, customer service, and English/Korean bilingual communication.

Manages freight forwarding billing and settlement activities, including customer invoicing, carrier bill auditing, tariff and contract review, billing corrections, duplicate charge investigations, settlement reporting, and freight documentation validation. Communicates with customers, carriers, headquarters, and internal teams while improving settlement processes through automation and supporting accurate financial reporting.

Manage end-to-end product movement across air, ocean, and ground transportation channels. Track shipments, coordinate with customers, carriers, site managers, and internal teams, resolve logistics discrepancies, maintain documentation, analyze transportation costs, and report supply chain KPIs. Develop performance metrics, support logistics procedures, and perform operational and ad hoc reporting. The role is full-time, on-site, requires Korean bilingual communication, and includes up to 10% U.S. travel.

Create marketing collateral, brand assets, presentations, digital content, animations, motion graphics, and short-form videos. Maintain brand consistency across materials, collaborate with marketing and business teams on sales enablement, and apply emerging AI-powered design tools. The role requires strong Adobe Creative Suite, presentation, motion design, social media, communication, and multitasking skills, along with a portfolio and cover letter.

Develop and maintain web-based business applications across the full software development lifecycle, including requirements gathering, design, coding, testing, documentation, and database development. The role requires full-stack Java expertise with Spring Boot, REST APIs, Vue.js, front-end technologies, application servers, databases, and Unix/Linux. The developer will coordinate multiple priorities, create technical documentation, collaborate independently or within teams, and communicate fluently in English and Korean.

Maintains LAN/WAN, wireless, VPN, firewall, and Windows infrastructure supporting approximately 200 office and warehouse users. Provides end-user support, manages Active Directory and network services, troubleshoots hardware and connectivity issues, coordinates vendors, maintains documentation and assets, and supports infrastructure upgrades, cybersecurity initiatives, onboarding, and operational improvement projects.

Develop and support enterprise Generative AI applications, LLM integrations, RAG solutions, AI agents, chatbots, and intelligent automation using Python and cloud AI services. Build APIs, data pipelines, and vector database integrations; support model evaluation, deployment, monitoring, MLOps, and LLMOps. Collaborate with technical and business teams, troubleshoot systems, document solutions, and participate in Agile development.