Prepares and processes manual lockbox payments, tracks daily activity and adds to spreadsheet per customer.
Prepares and processes electronic lockbox payments while meeting deadlines.
Creates and processes monthly billing for lockbox customers.
Answers customers' questions and explains available services.
Business Unit: Treasury Management
Reports To: Manager of Treasury Management Product and Operations Support
Position Overview:
This position is primarily responsible for processing electronic and manual lockboxes. The incumbent explains lockbox services to current customers, answers questions and solves problems.
Primary Responsibilities:
Prepares and processes manual lockbox payments, tracks daily activity and adds to spreadsheet per customer.
Prepares and processes electronic lockbox payments while meeting deadlines.
Creates and processes monthly billing for lockbox customers.
Answers customers' questions and explains available services.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.
F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Education:
High School or GED
Minimum Years Experience:
0
Special Skills:
Detail-oriented
Excellent communication skills, both written and verbal
Excellent customer service skills
Ability to use general office equipment
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Intermediate Level
MS PowerPoint - Basic Level
Some banking experience preferred.
Special Licenses and Certificates:
N/A
Physical Requirements:
N/A
Equal Employment Opportunity (EEO):
It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
F.N.B. Corporation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about F.N.B. Corporation and has not been reviewed or approved by F.N.B. Corporation.
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Retirement Support — Retirement programs are described as notably strong, featuring a dollar-for-dollar 401(k) match with additional company contributions plus profit sharing and pension elements. Feedback suggests these components are a standout pillar of total rewards.
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Healthcare Strength — Health coverage breadth includes medical, dental, vision, life, and disability insurance alongside HSA options and wellness initiatives. Feedback suggests these offerings provide comprehensive support across core health needs.
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Parental & Family Support — Family-oriented programs include paid parental leave, adoption assistance, childcare support, caregiver leave, and a baby assistance benefit. Feedback suggests these benefits add meaningful value beyond base pay.
F.N.B. Corporation Insights
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What We Do
F.N.B. Corporation (NYSE: FNB), headquartered in Pittsburgh, PA, is a diversified financial services company operating in seven states and the District of Columbia. Along with our largest subsidiary, First National Bank, we provide a full range of commercial banking, consumer banking, wealth management and insurance solutions, delivered through nearly 340 convenient locations across Pennsylvania, Ohio, Maryland, West Virginia, North Carolina, South Carolina, Virginia and the District of Columbia.
