The LMS Coordinator plays a vital role in supporting the execution and maintenance of onboarding and learning programs. This position ensures smooth operational workflows, accurate data management, and timely communication with new hires and stakeholders. The ideal candidate is detail-oriented, proactive, and comfortable working with learning management systems and collaborative tools.
Key Responsibilities
Schedule End-of-Week 1 Check-in meetings for onboarding
Reset certification tracking for users who have successfully completed a follow-up Certification 1:1 session
Download and archive daily User Progress Reports (Lessons, Learning Paths, Training Events) to SharePoint
Process ad hoc training enrollment requests
Monitor the Learning & Development inbox for urgent inquiries, categorize emails, and maintain response tracking via SharePoint
Sort calendar invites into designated folders
Flag and track emails requiring follow-up
Export, prepare, and back up email/event audience lists for training communications
Provide support for Learning & Development Coordination and Learning Systems as assigned
Requirements
Strong organizational and time management skills
Experience with learning management systems
Excellent written and verbal communication skills
Ability to manage multiple tasks and prioritize effectively
Proficiency in Microsoft 365 Suite (SharePoint, Outlook, Excel, Word)
Expertise in onboarding & learning systems
Skills Required
- Experience with learning management systems
- Strong organizational and time management skills
- Excellent written and verbal communication skills
- Ability to manage multiple tasks and prioritize effectively
- Proficiency in Microsoft 365 Suite (SharePoint, Outlook, Excel, Word)
- Expertise in onboarding & learning systems
What We Do
OP360 is a US-headquartered BPO provider offering intelligent customer experience and outsourcing solutions. They partner with ambitious global brands to make scaling easy, specializing in customer support, back-office operations, and AI services across diverse industries.
