Lifestyle Coordinator- Del Webb at River Islands

Job Responsibilities:

Events & Lifestyle Programming

• Plan, organize, promote, and execute a variety of resident social events, activities, classes, and community programs.
• Develop an ongoing calendar of events that appeals to a variety of resident interests.
• Coordinate event logistics, including vendors, entertainment, food and beverage, supplies, setup, and other operational needs.
• Attend and facilitate community events as needed, including events held during evenings and weekends.
• Track event attendance and resident participation to help evaluate program effectiveness and identify engagement trends.
• Gather resident feedback and recommend adjustments to programming based on participation and community interests.

Amenity & Clubhouse Coordination

• Coordinate resident reservations and rentals of amenity spaces.
• Provide residents with information regarding amenity use, reservation procedures, and applicable community guidelines.
• Maintain organized schedules and records for amenity reservations and events.
• Coordinate with onsite team members to ensure amenity spaces are prepared and maintained appropriately for scheduled activities.

Marketing & Communications

• Develop creative and engaging communications to promote community events, programs, and activities.
• Create event flyers, email communications, newsletters, calendars, and other resident-facing materials.
• Maintain an organized communication schedule to ensure residents are aware of upcoming activities and opportunities to participate.
• Partner with community leadership to develop new ideas for increasing awareness and participation in community programs.

Vendor & Administrative Coordination

• Develop and maintain strong relationships with vendors, instructors, entertainers, local businesses, and other community partners.
• Coordinate vendor scheduling, proposals, contracts, and event-related requirements in partnership with community management.
• Maintain accurate records of events, attendance, resident participation, vendor information, and related program activity.
• Assist with tracking lifestyle program expenses and operating within established budgets.
• Perform other related duties and special projects as assigned.
• Serve as a point of contact for residents regarding amenity access, event participation, and service requests.
• Coordinate and facilitate on-site events and programs for residents.
• Arrange off-site activities and excursions, including group transportation and event bookings.
• Oversee the scheduling and procurement of in-unit services such as vendor visits, home repairs, and maintenance.
• Monitor amenity spaces to ensure they are clean, operational, and meet safety standards.
• Provide support and training to concierge staff, ensuring consistent service delivery.
• Maintain records of resident requests, event participation, and vendor services.
• Build and maintain vendor relationships to support resident service needs.
• Coordinate dining reservations, transportation services, and general lifestyle requests as needed.
• Ensure all services and programs reflect the needs and preferences of the resident population.
• Work flexible hours including evenings, weekends, and holidays, as required.
• Other duties as assigned.

Qualifications / Requirements:

• Must be over 18 years of age and successfully pass a pre-employment background check and drug screening.
• High school diploma or GED required.
• Prior experience in hospitality, resident services, event planning, community engagement, recreation, lifestyle programming, or a related customer-facing environment preferred.
• Strong interpersonal skills with an outgoing, approachable, and service-oriented personality.
• Excellent organizational skills with the ability to coordinate multiple events, deadlines, vendors, and communications.
• Strong written and verbal communication skills.
• Creative mindset with the ability to develop engaging programs and marketing materials.
• Comfortable interacting with residents individually and in group settings.
• Proficiency with Microsoft Office and the ability to learn community management and communication platforms.
• Experience creating newsletters, flyers, email campaigns, or similar communications preferred.
• Ability to work independently while collaborating effectively with the onsite management team.
• Ability to work a flexible schedule, including weekends and occasional evenings, based on community events and operational needs.

Why Join Action:

Action's goal is to attract and retain the best talent in the industry. We are proudly rated 4.3 Stars on Glassdoor. Check out our Glassdoor page here: https://tinyurl.com/actionglassdoor
Team Member Perks:
Comprehensive health benefits and paid time off package for qualifying employees
On-going hospitality and property management training
Opportunities for career growth and advancement
Values-driven company culture promoting teamwork and excellence