A company built to serve you. It's your career, Shelter it!
Life Claims and Annuities Supervisor
$63,273- $78,447 minimum starting pay
Job Level: Supervisor Contributor
Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands. Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position.
What You Will Be Doing:
Oversee and direct life claims adjudication in compliance with the policy contract, applicable laws, and internal compliance controls. Monitor and direct the operations of Life Claims staff to optimize customer, agent, and other stakeholder experience. This role has overall responsibility for administration of group life programs. Conduct oversight and auditing of the claim files for quality control and performance management. Responsible for current knowledge and understanding of policy provisions, state regulations, and tax laws and how to apply that knowledge to each claim case. Coordinate staffing, work assignments, and employee productivity and development.
What We're Looking For:
- Excellent leadership and interpersonal skills.
- Excellent verbal and written communication skills.
- Extensive knowledge of claim procedures and principles.
- Requires an understanding of general accounting principles.
- Exhibits excellent judgment and demonstrates thorough expertise and aptitude.
- Ability to interpret and apply laws, rules, and regulations.
- Excellent ability to analyze and evaluate facts and calculations and make sound decisions.
- Ability to effectively manage multiple projects and assignments while performing supervisory duties in a professional manner.
- General educational background with bachelor’s degree or equivalent work experience.
- Broad knowledge of company operations and interdepartmental relationships.
- Maintains current industry, tax, and legal knowledge, including meeting all continuing education requirements for the position.
- Completion of LOMA courses 1 through 4 and active pursuit of FLMI designation is expected.
- Pursuit of FLHC designation encouraged.
- Minimum of three years in general life insurance operations preferred.
- Ability to perform essential functions of the job, with or without a reasonable accommodation.
Shelter's uncompromising commitment to excellence doesn't stop with our customers. We recognize our employees are what make us a premier organization in the insurance industry. Shelter Employees enjoy such benefits as:
- Health, Dental, Voluntary Vision and Prescription Drug Insurance
- Savings and Profit Sharing 401(k)
- Paid Time Off for Sick and Personal Leave, Vacation and Holidays
- Vitality Wellness Program
- "Dress for Your Day" Dress Code
- Flexible Scheduling
- And much more!
#IND1#
If interested, please apply by:
07/06/2026Skills Required
- Excellent leadership and interpersonal skills.
- Excellent verbal and written communication skills.
- Extensive knowledge of claim procedures and principles.
- Understanding of general accounting principles.
- Ability to interpret and apply laws, rules, and regulations.
- Ability to analyze and evaluate facts and calculations and make sound decisions.
- Ability to effectively manage multiple projects and supervisory duties.
- Bachelor's degree or equivalent work experience.
- Completion of LOMA courses 1 through 4 and active pursuit of FLMI designation.
- Pursuit of FLHC designation.
- Minimum of three years in general life insurance operations.
- Maintains current industry, tax, and legal knowledge and continuing education.
- Ability to perform essential functions of the job, with or without a reasonable accommodation.
What We Do
Shelter Insurance® is a property casualty insurance company offering auto and home insurance in addition to several other insurance products, including: Life Insurance Renters Insurance Motorcycle Insurance RV Insurance ATV Insurance Boat Insurance Umbrella Insurance Personal Articles/Inland Marine Insurance Farm Insurance Business Insurance Shelter Insurance® products are sold by agents in 15 states— Arkansas, Colorado, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nebraska, Nevada, Ohio, Oklahoma and Tennessee. We consistently receive high ratings from A.M. Best Company (a national firm that rates the financial strength and operating performance of insurance companies) and we are a mutual insurance company, which means we are owned by our policyholders rather than stockholders, and governed by a Board of Directors. We believe integrity and a commitment to continuous improvement are essential, and we make customer service one of our top priorities. Our primary goal is to be a benefit to our customers, communities, employees and our nearly 1,400 licensed agents as we find ways to maintain our strong financial position and protect our policyholders. That view has served us well throughout our company’s history, and we expect it to carry us well into the future. The Past to the Present We opened our doors in 1946, but in those days, we were MFA Mutual Insurance® and we only offered auto insurance. We also only operated in Missouri. Through the years, the Shelter Insurance Group of Companies has expanded to 21 states and offers far more products than we did in 1946. The Group of Companies includes Shelter Life Insurance Company, Shelter Reinsurance® and AmShield Insurance®. Our Vision Redefine value in the insurance industry. Our Mission Statement Be a leader in our communities by providing daily value while we SHELTER what matters most.
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