Level 4 Hospitality Manager Apprenticeship

Posted 13 Days Ago
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London, Greater London, England, GBR
In-Office
8-8 Hourly
Entry level
Edtech • Professional Services • Social Impact
The Role
Manage daily hotel operations across front office, food and beverage, and housekeeping. Serve as manager on duty, enforce service standards and policies, oversee staff rotas and training, monitor budgets and costs, complete financial reporting, improve guest satisfaction, ensure health and safety compliance, and support maintenance and property improvement initiatives.
Summary Generated by Built In

Level 4 Hospitality Manager Apprenticeship at AG Hospitality Services

We are looking for a Hospitality Manager Level 4 Apprentice with hospitality experience and leadership potential. You'll maintain high standards of cleanliness and presentation, support other departments, and complete physically demanding tasks. Strong attention to detail, stamina, and a commitment to excellent service are essential.

Apprenticeship Overview:

  • Salary: £8.00 an hour, Automatic pay increase after one year on programme for 19+ year olds
  • Working Week: Monday - Sunday (40 hours per week, shift to be confirmed)
  • Hours: 40 hours per week
  • Duration: 18 months
  • Level 4 Hospitality Manager Apprenticeship standard qualification
  • Online training supported by our dedicated tutor
  • Location: 142-146 Cricklewood Broadway, London, NW2 3ED

Duties:

  • Oversee daily hotel operations across Front Office, Food & Beverage, and Housekeeping.
  • Act as Manager-on-Duty and lead the hotel in the Hotel Manager's absence.
  • Ensure SOPs, service standards, and company policies are consistently followed.
  • Monitor costs, manage budgets, and support KPI delivery.
  • Complete daily financial reporting and reconciliations.
  • Manage staff rotas, training, and performance reviews.
  • Drive guest satisfaction, online reputation, and repeat business.
  • Ensure compliance with health & safety and statutory requirements.
  • Support maintenance and continuous property improvement initiatives.


Qualifications:

  • GCSEs in English and Maths at grades 4–9 (A*–C) desirable

Skills and Personal Qualities:

  • Strong leadership skills with a hands-on management approach
  • Experience with budgets, reporting, and cost control
  • Familiarity with PMS systems (preferably Rezlynx)
  • Good knowledge of health & safety and food hygiene
  • Proficient in MS Office
  • Flexible to work weekends and shifts

What is the expected career progression after this apprenticeship?


Potential full-time employment for the right candidate upon successful completion of the apprenticeship. 

Pre-employment checks. Please be aware that upon a successful offer of employment, the company completes digitalised right-to-work checks and DBS applications via an external provider - 'Matrix Screening'. The company also completes an internal online social media search, in line with Keeping Children Safe in Education guidance.

#InspireMP

Skills Required

  • Hospitality experience
  • GCSE English and Maths at grades 4-9 or A*-C
  • Leadership and hands-on management skills
  • Experience with budgets, reporting, and cost control
  • Familiarity with property management systems, preferably Rezlynx
  • Knowledge of health and safety and food hygiene
  • Proficiency in Microsoft Office
  • Flexibility to work weekends and shifts
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The Company
148 Employees

What We Do

LMP Group is a UK-based collective of three education-centric companies dedicated to inspiring ambition and widening horizons within the education industry. As an award-winning training provider, they specialise in delivering apprenticeships and funded training programmes across the education, early years, professional, and business sectors, providing alternative education, traineeships, and employability and upskilling solutions for schools, employers, and individuals across the UK.

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