Legal Ops

Posted 9 Days Ago
Be an Early Applicant
New York, NY, USA
Hybrid
124K-166K Annually
Mid level
Artificial Intelligence • Big Data • Software • Analytics • Business Intelligence • Big Data Analytics
Hex empowers thousands of people to ask & answer new questions of data, and seamlessly share the results with everyone.
The Role
Own and scale Hex’s legal operations infrastructure, including CLM administration, contract workflows, templates, playbooks, intake, agreement review, legal governance records, outside counsel relationships, and legal technology. Build AI-powered agents and automations, train cross-functional teams on self-service tools, and improve legal workflow adoption as the company grows.
Summary Generated by Built In
About Hex

Hex is growing our team of builders on a mission to make everyone a data person. Our platform solves key pain points with today’s data and analytics tooling, and empowers anyone to explore data using natural language, with or without code, on trusted context. Thousands of customers like Ramp, Figma, Stubhub, Anthropic, and Gamma love Hex for our beautiful UI, agentic superpowers, and boundless flexibility.

Hex has raised over $100M from leading investors like Sequoia, a16z, Snowflake and Amplify. With office hubs in San Francisco and New York, as well as remote team members throughout the US and UK, we’re a high-agency team that ships fast and has fun doing it. Check out our Intro to Hex video and employee handbook to learn more about what it’s like to work at Hex.

About the role:

Hex’s legal function has gone from zero to a fully operating system in under a year. Now we need someone to own and scale the operating layer so it holds as the company grows. This is a builder role.

You’ll run contract operations end to end: CLM administration, workflow optimization, template and playbook maintenance, enablement and training for the revenue team, and first-pass review and redlining of standard agreements against our playbook. Beyond contracts, you’ll build structured intake for every legal workstream across the company, own the legal governance record (privacy registers, AI inventory, compliance calendars), manage outside counsel relationships, and own the legal tech stack. We sit at the nexus of data, AI, and collaboration, which means our legal operations have to be as thoughtful as our product.

We use AI tooling across legal operations, and you’ll work the same way: building agents and automations to move faster, not as a side project but as the default way things get done here. If you see a manual workflow and instinctively want to build it away, you’ll feel right at home.

What you will do:
  • Drive CLM adoption and enablement so the revenue team self-serves on standard deals

  • Own workflow optimization, templates, and playbooks as deal structures and products evolve

  • First-pass review and redlining of standard agreements; draft from templates as volume requires

  • Build and own structured intake for legal workstreams across the company

  • Build AI-powered workflows, agents, and automations that replace manual processes

  • Maintain the legal governance record: privacy registers, AI inventory, compliance calendars

  • Train cross-functional teams on self-service tools and escalation paths

  • Manage outside counsel relationships and the legal tech stack

About You:
  • 3-5+ years in legal operations, paralegal, or contract management, with at least 1-2 years in-house at a tech or SaaS company

  • You’ve implemented or rebuilt a CLM (Ironclad preferred), designed intake workflows, and stood up reporting someone relied on

  • Experience reviewing and redlining commercial agreements on both sell-side and buy-side paper

  • You build with AI and automation as a natural part of how you work. You’re comfortable across AI-assisted legal tools, LLMs, and automation platforms, and willing to experiment with new ones as they emerge. This isn’t a nice-to-have at Hex.

  • Comfortable operating with autonomy in a role with a lot of white space

  • Good judgment about what you can handle and what needs a lawyer

  • You care whether people actually use what you build

Nice to have:

  • Experience at a company navigating exponential growth

  • Experience with corporate governance (entity management, board materials, annual filings)

  • Has used Hex

  • Strong opinions about the best way to organize a Notion workspace

We know job posts like this can feel like a checklist, and nobody checks every box. If you’ve built legal ops infrastructure, you’re excited about AI, and this role sounds like the kind of work you want to do, we’d love to hear from you.

 

The salary range for this role is: $124,125 - $165,500.

In addition to our unique culture, Hex proudly offers a competitive total rewards package, including but not limited to, market-benched salary & equity, comprehensive health benefits, and flexible paid time off.

The salary range shown may be a reflection of additional factors such as geographical location and skill ranges/levels we’re open to. Placement in the salary range will be decided upon completion of the interview process, taking into account factors like leaving room for growth, internal fairness & parity, your demonstrated skills, and the depth of your experience. Our Recruiting team will be able to provide more details during the interview process.

By submitting an application the candidate consents to the use of their personal information in accordance with the Hex Privacy policy: https://learn.hex.tech/docs/trust/privacy-policy.

Skills Required

  • 3-5+ years of experience in legal operations, paralegal work, or contract management
  • At least 1-2 years of in-house experience at a technology or SaaS company
  • Experience implementing or rebuilding a CLM, preferably Ironclad
  • Experience designing legal intake workflows and building relied-upon reporting
  • Experience reviewing and redlining commercial agreements on sell-side and buy-side paper
  • Experience with AI-assisted legal tools, LLMs, and automation platforms
  • Ability to operate autonomously in an ambiguous environment
  • Sound judgment regarding matters requiring lawyer escalation
  • Experience at a company undergoing exponential growth
  • Experience with corporate governance, including entity management, board materials, and annual filings
  • Experience using Hex
  • Strong opinions about organizing a Notion workspace

Hex Compensation & Benefits Highlights

  • Healthcare Strength — Official materials and benefits profiles consistently reference comprehensive medical, dental, and vision coverage, with mental-health support and FSAs also noted. Some listings additionally cite very high employer premium contributions on the base plan.
  • Parental & Family Support — Benefits information highlights fully paid parental leave (e.g., 12 weeks, or 16 for the gestational parent) with flexible return-to-work support. Family-planning benefits such as Carrot with a quoted lifetime allowance are also described.
  • Retirement Support — Multiple profiles note a 401(k) with a company match (commonly cited up to 4%). This retirement support is presented as part of a broader market-benchmarked total-rewards package.

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The Company
HQ: San Francisco, CA
160 Employees
Year Founded: 2019

What We Do

Hex is changing the way people work with data. Our platform makes analytics workflows more powerful, collaborative, and shareable. Hex solves key pain points with today's data and analytics tooling, and is loved by thousands of users all over the world for the beautiful UI, new superpowers, and boundless flexibility. We are a tight-knit crew of engineers, designers, and data aficionados. Our roadmap is full of big ideas and little details, and we would love your help bringing them to life. Hex has raised over $100m from great VCs and angels, giving us many years of runway and the ability to pay competitive salaries, offer great benefits, and provide meaningful equity.

Why Work With Us

We’re a team of builders. We spend our days designing and developing beautiful products, growing and supporting our user base, and helping each other succeed and learn. To do that, we've developed a culture focused on quality, craft, and speed -- with very few meetings, bias toward action, and taking care of each other through feedback and support.

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Hex Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We have a truly hybrid workforce, with many employees working fully remotely, and others coming into one of our two offices (SF or NYC) 2-3 days per week.

Typical time on-site: Flexible
HQSan Francisco, CA
New York, NY
Learn more

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