Jobs at Hex

Own the employee experience lifecycle, beginning with onboarding and extending through internal communications, company events, team gatherings, and workplace programs. Lead onboarding redesign, cohort communities, measurement, all-hands storytelling, Slack communication norms, company kickoff planning, QBR support, colo standardization, NYC office buildout, office coordinators, and in-office engagement. Build repeatable systems, use AI and automation, manage partners, and create memorable employee experiences.

Own renewals and expansion for an assigned portfolio of existing SMB and mid-market SaaS customers. Identify upsell opportunities, manage commercial conversations, maintain pipeline and forecast hygiene, and coordinate with Sales Engineering, Customer Engineering, Sales leadership, and account executives. Help establish the company’s expansion sales playbook and territory model as a founding member of the function.

Leads the East Coast Commercial Sales Engineering team supporting SMB and mid-market customers. Responsibilities include hiring and developing Sales Engineers, owning technical wins, guiding demos and evaluations, partnering cross-functionally on product alignment, managing team systems and tools, and using performance data to improve deal progression and execution.

Own renewals and expansion for an SMB and mid-market SaaS customer portfolio. Identify upsell opportunities, manage retention and growth forecasts, conduct commercial conversations, and coordinate technical support with Sales and Customer Engineering. Help establish the account management playbook, territory model, and AE-to-AM handoff process as a founding member of the function.

Lead and build Hex’s western Enterprise Account Executive team. Recruit, hire, onboard, coach, and retain sellers while establishing performance rhythms, improving enterprise deal execution, and managing complex sales cycles. Partner with RevOps, SDR, Marketing, and Product on territory strategy, positioning, lead quality, and sales tooling. Build executive relationships and help shape go-to-market strategy for large organizations. Travel is required as needed for customer meetings, QBRs, and team development.

Product Engineer Intern will build and ship full-stack product features using React, TypeScript, and/or Python. Responsibilities include collaborating with AI engineers on agentic capabilities and prompting, improving workflows and user experiences, optimizing performance, designing APIs, testing, and participating throughout the product development lifecycle. The hybrid role is based in San Francisco and includes collaboration with designers, product managers, and experienced engineers.

Coordinate complex interviews, candidate communications, onsite logistics, and recruiting systems across multiple searches. Partner with recruiters, hiring managers, and interviewers to maintain efficient hiring processes and a high-touch candidate experience. Identify scheduling conflicts and process issues, improve workflows and templates, and support onboarding, recruiting events, and employee experience initiatives.

The Analytics Engineer will analyze sales proof-of-concepts and self-service trials, support growth and product-led sales initiatives, and evaluate pricing and monetization strategies. The role partners cross-functionally, models data in dbt, maintains data warehouses and ELT pipelines, experiments with emerging data and AI tools, and trains teammates on effective data workspace practices.

Own and scale recruiting infrastructure, including the ATS, sourcing, scheduling, assessment tools, workflows, integrations, analytics, and automation. Build trusted recruiting dashboards and forecasting processes, improve data hygiene, lead AI and workflow experiments, and establish operating rhythms. Partner with Finance, People, Data, recruiters, and hiring managers on headcount planning and adoption. Lead interviewer training and structured interview programs while protecting candidate experience through strong communication, scheduling, and feedback processes.

Partner with sales to lead technical evaluations for enterprise prospects: run demos, proofs-of-concept, architecture and security reviews, and drive deployments. Advise stakeholders from data teams to C-level, inform product roadmap with prospect feedback, create demo content, and occasionally travel for on-site demos and events.

Build enterprise-grade authentication, authorization, and identity features across the full stack. Design and implement RBAC, provisioning (SCIM), SSO/OAuth integrations, secure public APIs, and admin workflows for auditing and compliance. Own end-to-end product changes, collaborate on architecture, and mentor engineers to deliver scalable, reliable systems for enterprise customers.

Lead development of AI-powered features and scalable agent infrastructure for Hex. Partner with Research on model prompting, build experimentation tooling, and deliver performant full‑stack user experiences using web and backend systems. Mentor engineers and drive major product initiatives.

Lead the design and experience for Hex's web surfaces, establish visual standards, collaborate with engineering, and mentor a design team.

Lead top-of-funnel technical sourcing for engineering, AI, infra, product, and design roles using AI-driven tools and automation. Build repeatable pipelines, map talent pools, design personalized AI-assisted outreach, A/B test messaging, track conversion metrics, and partner with recruiters and hiring managers to calibrate searches.

The Engineering Director leads multiple teams for Hex's AI context platform, driving technical strategy, talent recruitment, and team development.

As a Customer Engineer at Hex, you'll enhance customer experience by onboarding new clients, advising on data strategies, and fostering long-term success through effective communication and technical guidance.

As a Software Engineer on the Compute team, you will build and optimize systems for data processing, SQL querying, and improve the performance of code execution. You will tackle complex engineering challenges spanning backend data systems to frontend applications, ensuring efficiency and usability.

Responsible for driving revenue within assigned territory, managing sales cycles, and positioning Hex solutions to enterprise-level customers, focusing on technical software sales in data and analytics.

Lead design and evolution of Hex's graph-based compute execution architecture. Optimize parallel execution, caching, and remote warehouse interactions. Instrument and diagnose performance, author technical proposals, mentor engineers, and roadmap long-term platform designs while remaining hands-on in backend code.

Drive product vision and analytical features, collaborate with teams, conduct market research, and understand customer needs in a growth-stage startup.