Jobs at Hex

Own and improve Hex’s corporate IT infrastructure, including identity, endpoints, SaaS applications, employee lifecycle systems, office technology, and asset management. Build automation and AI agents, manage macOS fleets, strengthen monitoring and security practices, resolve complex operational issues, and partner with Security, People, Finance, Engineering, vendors, and consultants. The role is hands-on and expected to progressively assume day-to-day leadership of the IT function.

Lead Hex’s talent function as the company scales from 220 to 500 employees. Own talent strategy, hiring standards, interviewer training, sourcing innovation, recruiting technology, employer value proposition, candidate experience, compensation discussions, and difficult searches. Manage recruiters, sourcers, coordinators, and recruiting operations while personally executing searches. Build scalable, data-driven systems using automation and AI to improve hiring quality, speed, and consistency.

AI Engineer Interns will research, design, evaluate, and productionize AI-powered data capabilities. Responsibilities include running AI/ML experiments, developing agent self-improvement and continuous-learning systems, collaborating with product engineers, building evaluation and training infrastructure, optimizing performance, designing APIs, and contributing across the full development lifecycle.

Lead Hex’s AI engineering and research organization in defining strategy across post-training, model evaluation, search and retrieval, and continuous learning. Manage research partnerships, publish technical content, and hire and develop AI engineers and researchers. Partner with executive leadership and product and engineering teams to deliver AI-powered product experiences and business outcomes.

Drive new business and expansion revenue within a mid-market territory. Build pipeline, understand customer challenges, position Hex’s data and analytics platform, partner with Sales Engineering on discovery and demos, manage full sales cycles, meet sales goals, forecast accurately, and provide cross-functional feedback. The role requires technical SaaS sales experience, familiarity with data, data science, or machine learning workflows, and the ability to learn basic SQL.

Lead data analysis and modeling for Growth and Monetization, focusing on sales trials, product-led sales, pricing, packaging, and monetization. Partner cross-functionally to generate actionable insights, maintain dbt models and ELT pipelines, improve data workflows, evaluate emerging tools, and enable colleagues to use Hex effectively. The role requires strong analytical judgment, SQL and dbt expertise, and an interest in applying AI to data work.

Own the vision and roadmap for Hex’s analytical product areas, including notebooks, dashboards, and conversational AI. Conduct customer discovery, competitive research, and data analysis to identify valuable problems. Collaborate with engineering, design, sales, and go-to-market teams to deliver impactful features, learn from market feedback, and support product success. The role requires hands-on experience with technical products and the ability to move quickly in a growth-stage startup.

Own renewals and expansion for a portfolio of existing SMB and mid-market SaaS customers. Identify upsell opportunities, manage growth and retention forecasts, maintain pipeline hygiene, conduct commercial conversations, coordinate AE handoffs, and partner with Sales Engineering and Customer Engineering. As a founding member of Hex’s Account Management function, help create the team’s playbook and territory model.

Build and lead Hex’s partner technical enablement function. Responsibilities include creating certification curricula, workshops, demos, sandbox environments, and technical collateral; onboarding and training consulting and SI partners; supporting strategic proof-of-value engagements and architecture reviews; handling technical objections; gathering product feedback; and tracking partner enablement metrics. The role requires strong SQL and Python skills, analytics workflow expertise, presentation ability, and approximately 25–30% travel.

Develop and evolve Hex’s visual brand across campaigns, product launches, web, events, social, editorial, and physical experiences. Create illustrations, imagery, graphic systems, and visual concepts that simplify complex technical products. Build reusable brand assets, collaborate with marketing and creative teams, art direct external partners, participate in critiques, and balance early experimentation with polished execution.

Own Hex’s recruiting operations infrastructure, including the ATS, sourcing, scheduling, assessment tools, workflows, data quality, analytics, automation, and vendor management. Build dashboards and hiring forecasts, improve recruiting processes, implement AI thoughtfully, lead interviewer training and structured interviews, establish operating rhythms, and protect candidate experience. Partner with Finance, People Operations, Data, recruiters, and hiring managers to scale a high-growth hiring function.

Lead and scale Hex’s Western Enterprise Account Executive team. Responsibilities include recruiting, onboarding, coaching, deal strategy, pipeline and forecast management, operating cadence, cross-functional collaboration, go-to-market development, executive relationship building, and improving sales performance across complex enterprise SaaS deals.

Lead the AI Engineering function by advancing frontier AI capabilities, defining team strategy, hiring and mentoring AI engineers, supporting AI developer and research experiences, and delivering shared infrastructure such as search systems. The role collaborates closely with product and engineering teams and requires expertise in LLMs, transformer models, agentic workflows, context management, and AI evaluation.

Build AI-powered features and scalable agent infrastructure for Hex’s data analytics platform. Partner with research and product engineering teams on context, model prompting, experimentation tooling, and platform integration. Lead major product initiatives, develop performant web experiences, maintain high standards for testing and correctness, and mentor engineers. The role involves full-stack development across React, TypeScript, GraphQL, backend services, cloud infrastructure, and data systems.

Leads Hex’s East Coast Commercial Sales Engineering team supporting SMB and mid-market customers. Responsibilities include hiring and developing Sales Engineers, owning technical wins, guiding demos and evaluations, partnering cross-functionally with Product, Engineering, Enablement, and Marketing, managing team systems and tools, and using performance data to improve deal execution.

Own Hex’s paid marketing strategy and execution across Google, LinkedIn, Meta, and emerging channels. Manage large paid budgets, optimize acquisition and pipeline performance, build automated marketing systems, and run experiments across audiences, creative, landing pages, and bidding. Partner with Growth Product, Lifecycle, Web, Brand Design, and Demand Gen to connect paid acquisition to PLG activation, pipeline, and revenue. Use AI tools and Hex’s platform to improve campaign performance and develop repeatable marketing use cases.

Serve as a technical advisor to mid-market data teams during Hex evaluations. Own technical sales cycles from discovery and demos through trials and proofs of concept, partner with Account Executives on deal strategy, manage architecture and security reviews, create evaluation content, and relay prospect feedback to Product and Engineering. The role also involves customer presentations, relationship building, and occasional travel to customer sites and marketing events.

Drive new business and revenue within a commercial territory by building pipeline, understanding customer challenges, positioning Hex, running discovery and demos with Sales Engineering, managing sales cycles, meeting targets, forecasting accurately, and expanding existing accounts. The role requires full-cycle SaaS sales experience in technical data, data science, machine learning, or analytics software, plus the ability to learn SQL and communicate complex technical concepts.

Build full-stack AI governance and observability features for Hex’s data platform. Responsibilities include developing React and TypeScript interfaces, backend language parsers, SQL generation, AI context systems, semantic models, agent audit tools, and workflows for governing and debugging AI-generated answers. The role requires solving front-end UX and backend scalability challenges while working with data teams and modern data warehouse technologies.

Own Hex’s web design and UX across its website, documentation, campaigns, launches, and future digital experiences. Lead visual systems, interaction, motion, product storytelling, and UX strategy while partnering with Brand, Marketing, Product, Content, and Engineering. This hands-on role takes designs from concept through production using HTML, CSS, and React/Next.js, while balancing craft, accessibility, performance, and maintainability. The role also influences creative processes and may eventually hire and mentor a web design team.