Legal Business Solution Owner

About us: 

With over 200 brands sold in nearly 180 countries, Diageo is home to some of the world’s most iconic drinks. From Johnnie Walker and Guinness to Tanqueray, Smirnoff and Don Julio, we craft brands chosen for life’s moments — from everyday connections to landmark celebrations.  

Bring your talent, curiosity and ambition, and strive for your personal best alongside people who challenge, support and learn from each other. Together, as one outstanding team, we keep learning, improving and raising the bar for our brands, our business and each other.  

Join us and play your part in making life’s moments mean a little more 

About the Function: 

Our Digital and Technology (D&T) team are innovators, delivering ground-breaking solutions that will help shape the future of our iconic brands. Technology touches every part of our business, from the sourcing of sustainable ingredients to marketing and development of our online platforms. We utilise data insights to build competitive advantage, supporting our people to deliver value faster.

Our D&T team includes some of the most talented digital professionals in the industry. Every day, we come together to push boundaries and innovate, shaping the digital solutions of tomorrow. Whatever your passion, we’ll help you become the best you can be, creating career-defining work and delivering breakthrough thinking.

About the role  

Lead the design and delivery of technology-enabled business solutions across Legal, CARE and Corporate Relations. Partner with business leaders to simplify processes, implement AI and digital products, and deliver measurable business value through product ownership, transformation and continuous improvement.

• Partner with Legal, CARE and Corporate Relations leaders to identify opportunities to simplify and improve business processes.
• Own the product roadmap and business backlog for Legal technology and digital capabilities.
• Lead discovery workshops and translate business needs into solution designs and delivery plans.
• Drive AI enablement by identifying, prioritising and delivering high-value automation and AI use cases.
• Support the implementation and optimisation of Legal technology platforms including contract lifecycle management, document automation, workflow, knowledge management and collaboration tools.
• Work with Enterprise Architecture, Engineering, Information Security and Data Privacy teams to deliver secure, scalable solutions.
• Develop business cases, investment proposals and benefits realisation plans for new capabilities.
• Manage strategic technology partners and implementation vendors.
• Define success measures, monitor adoption and continuously improve products based on business feedback.
• Build trusted relationships across Legal leadership, Legal Operations, GBS and Digital & Technology.

You will help shape the future of Legal technology at Diageo by leading AI-enabled transformation, influencing strategic investments and delivering solutions used by Legal teams globally.

Experience/skills required:  

• Experience leading business transformation, product management or business solutions within a complex global organisation.
• Experience gathering business requirements and translating them into technology solutions.
• Experience delivering enterprise SaaS or digital transformation programmes.
• Strong stakeholder management and workshop facilitation skills.
• Experience managing multiple initiatives and competing priorities.
• Knowledge of AI, workflow automation and modern productivity platforms.
• Excellent written and verbal communication skills.
• Strong analytical and problem-solving capability.

• Experience working with Legal Operations or Corporate Functions.
• Knowledge of Legal technology platforms (e.g. CLM, Matter Management, eBilling etc.)
• Experience with Microsoft Copilot, ChatGPT Enterprise or other enterprise AI platforms.
• Experience evaluating technology vendors and Buy vs Build decisions.
• Agile or Product Management certification.

Working with Us  

Flexibility is key to our success. Talk to us about what flexibility means to you so that you’re supported to manage your wellbeing and balance your priorities from day one.  

We recognise and value performance, offering our people a highly competitive Rewards and Benefits package including:   

Our purpose is crafting iconic drinks chosen for life’s moments. And it’s our people, with their different experiences, perspectives and talents, who make that possible.  

We value diversity in its broadest sense and want everyone to feel they can belong, contribute and strive for their personal best. You’ll work alongside people with different backgrounds, experiences and perspectives — challenging, supporting and learning from one another as one outstanding team.  

Together, we’re constantly learning and improving, combining the strength of our people, capabilities and iconic brands to raise the bar, grow and win. Wherever you join us, you’ll have the opportunity to contribute, make an impact and play your part in making life’s moments mean a little more.  

Ready to bring your best? This could be your opportunity.  

If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.  

Recruitment Scam Warning 

Protecting candidates is very important to us. All communications regarding your application will come from an email address ending in @diageo.com. In our recruitment process, we'll never ask for money.