Legal Administrative Assistant (Westchester County, NY - Hybrid)

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

Join our dynamic insurance defense legal team as a Counsel Support Associate. In this role, you’ll provide critical administrative and litigation support to a team of attorneys, helping drive efficiency across various legal processes. This is an excellent opportunity to gain hands-on legal experience in a collaborative and mentorship-focused environment, particularly within the realm of Bodily Injury (BI) litigation, while remaining open to exposure across other areas of law.

Key Responsibilities

• Legal Document Management: Enter and manage pleadings, motions, trial documents, and legal correspondence using the case management system. 

• Case Lifecycle Coordination: From the time a lawsuit is received, support tasks including assigning the case, preparing and sending letters of representation to insurers, filing entries of appearance with the court, tracking financials, answering complaints, sending notices of depositions or hearings, corresponding with opposing counsel, and ensuring proper file closure. 

• Calendar Management: Track trial, arbitration, and mediation dates, ensuring timely follow-ups and accurate notifications. 

• Client & Court Communication: Maintain communication with clients, courts, claim representatives, and opposing counsel via phone, email, and written correspondence—strong people skills are a must. 

• Administrative Support: Perform mail handling, scanning, and filing both in-office and remotely; manage daily administrative duties with a high level of organization and attention to detail. 

• Compliance Monitoring: Ensure data accuracy and compliance using the Team Connect Litigation Management System. 

• Problem Solving: Investigate and resolve administrative challenges while remaining open to feedback and learning opportunities. 

Qualifications

• Experience in legal administrative support—especially in civil litigation or bodily injury —is preferred but not required.
• Exposure to scheduling, calendaring, or law office environments is highly beneficial.
• High School Diploma or GED preferred.
• Exceptionally organized, detail-oriented, and capable of handling multiple priorities.
• Strong written and verbal communication skills with a professional and empathetic tone.
• Comfortable working independently and collaboratively in a fast-paced, deadline-driven environment.
• Able to remain composed under pressure, especially during high-volume periods.
• Proficiency with Microsoft Office Suite and willingness to learn new legal management systems.
• Committed to discretion and confidentiality when handling sensitive legal materials.

Supervisory Responsibilities

This job does not have supervisory duties.

Education & Experience (in lieu)

In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

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Skills

Business Communications, Case Management, Client Relationship Building, Litigation, Office Administration

Compensation

Compensation offered for this role is $19.23 - 31.49 per hour and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Allstate generally does not sponsor individuals for employment-based visas for this position.

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