Legal Account Manager

Reposted One Month Ago
Be an Early Applicant
2 Locations
In-Office
81K-188K Annually
Mid level
Information Technology • Legal Tech • Analytics
The Role
Partner with large law firms to drive retention, expansion, and cross-sell through consultative, insight-driven engagements. Build executive relationships, design multi-product commercial solutions, demonstrate ROI, meet revenue and pipeline targets, and promote adoption of AI-driven legal solutions within complex firm environments.
Summary Generated by Built In

Are you a former practicing lawyer ready to shape the future of legal services through innovation, AI, and commercial strategy?

Do you enjoy partnering with senior leaders in law firms to drive measurable business outcomes and transform how legal work gets done?

About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (http://www.relx.com), a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles (https://stories.relx.com/responsible-ai-principles/index.html). 

About the Role
This role is ideal for a legally trained professional who wants to apply law firm experience in a strategic, client-facing capacity. You will partner with large law firms to modernize practice delivery, leverage AI responsibly, and deliver measurable commercial outcomes. Working consultatively, you will build trusted relationships and drive growth across a portfolio of strategic customers.

Responsibilities

  • Own retention, expansion, and cross-sell strategy across a portfolio of large law firms (up to 800+ lawyers) including major strategic customers

  • Build trusted relationships with senior decision-makers, including partners, innovation teams, and C-suite leaders

  • Lead consultative, insight-driven engagements to align customer priorities with tailored solutions

  • Develop deep understanding of customer business models, financial drivers, and legal workflows to inform growth strategies

  • Drive adoption of new approaches and solutions within complex law firm environments

  • Consistently meet or exceed revenue, pipeline, and activity targets through disciplined execution

  • Design and negotiate customized, multi-product offerings addressing complex client needs

  • Deliver executive-level presentations demonstrating ROI, value realization, and strategic impact

Requirements

  • Law degree with 4+ years of practice experience in a law firm environment with 50+ lawyers

  • Experience in areas such as innovation, legal operations, knowledge management, or practice management is beneficial

  • Proven ability to influence senior stakeholders and drive adoption of new approaches within complex organizations

  • Experience supporting revenue growth, client retention, or strategic initiatives

  • Comfort discussing commercial outcomes and guiding customers toward decisions

  • Working knowledge of generative AI and ability to apply concepts in client conversations

  • Strong organizational skills and ability to operate independently in a remote or hybrid environment

  • Ability to translate technical innovation into clear business value and measurable client outcomes

Work in a Way That Works for You
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working Pattern
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

Primary Location Base Pay Range: Canada - Toronto (Yonge St) $85,800 - $135,800 (CAD) and Total Target Cash Range for primary location in Ontario is 145,600 - 195,600 (CAD). Base Pay Range in Ontario: $80,500 - $130,500 (CAD) and Total Target Cash Range is $137,500 - $187,500 (CAD). Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter. This posting is for an existing vacancy. Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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Skills Required

  • Law degree with 4+ years of practice experience in a law firm environment with 50+ lawyers
  • Experience in innovation, legal operations, knowledge management, or practice management
  • Proven ability to influence senior stakeholders and drive adoption within complex organizations
  • Experience supporting revenue growth, client retention, or strategic initiatives
  • Comfort discussing commercial outcomes and guiding customers toward decisions
  • Working knowledge of generative AI and ability to apply concepts in client conversations
  • Strong organizational skills and ability to operate independently in a remote or hybrid environment
  • Ability to translate technical innovation into clear business value and measurable client outcomes

RELX Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RELX and has not been reviewed or approved by RELX.

  • Retirement Support Retirement support is positioned as a meaningful part of total rewards through a 401(k) plan with matching contributions, alongside other financial protections such as life and disability coverage. Tuition reimbursement and share purchase access further broaden the financial value of the package beyond base salary.
  • Leave & Time Off Breadth Leave and time off breadth appears strong, with generous vacation allowances, mental health days, and options like sabbaticals and tiered PTO by tenure. Parental and caregiving leaves are described in detail, reinforcing time-away benefits as a standout component of the overall package.
  • Wellbeing & Lifestyle Benefits Wellbeing and lifestyle benefits are supported by offerings such as mental health support (e.g., app access), EAP resources, gym-related perks, and wellness incentives. Flexible working hours and related work-life supports add to the perceived day-to-day value of benefits.

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The Company
HQ: London
10,001 Employees
Year Founded: 1880

What We Do

RELX is a global provider of information-based analytics for professional and business customers across industries. We help scientists make new discoveries, doctors and nurses improve the lives of patients and lawyers win cases. We prevent online fraud and money laundering, and help insurance companies evaluate and predict risk. Our events enable customers to learn about markets, source products and complete transactions. In short, we enable our customers to make better decisions, get better results and be more productive. We do this by leveraging a deep understanding of our customers to create innovative solutions which combine content and data with analytics and technology in global platforms. RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs approximately 30,000 people of whom almost half are in North America. We operate in four major market segments: Scientific, Technical & Medical; Risk & Business Analytics; Legal; and Exhibitions.

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