Legal Account Manager

Posted 11 Days Ago
Be an Early Applicant
2 Locations
In-Office
81K-188K Annually
Mid level
Information Technology • Legal Tech • Professional Services • Analytics • Business Intelligence
The Role
Manage retention, expansion, and cross-sell strategies for a portfolio of large law firms. Build relationships with partners, innovation teams, and C-suite leaders; lead consultative engagements; develop customized multi-product offerings; negotiate solutions; drive AI and technology adoption; and present ROI and commercial value while meeting revenue and pipeline targets.
Summary Generated by Built In

Are you a former practicing lawyer ready to shape the future of legal services through innovation, AI, and commercial strategy?

Do you enjoy partnering with senior leaders in law firms to drive measurable business outcomes and transform how legal work gets done?

About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (http://www.relx.com), a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles (https://stories.relx.com/responsible-ai-principles/index.html). 

About the Role
This role is ideal for a legally trained professional who wants to apply law firm experience in a strategic, client-facing capacity. You will partner with large law firms to modernize practice delivery, leverage AI responsibly, and deliver measurable commercial outcomes. Working consultatively, you will build trusted relationships and drive growth across a portfolio of strategic customers.

Responsibilities

  • Own retention, expansion, and cross-sell strategy across a portfolio of large law firms (up to 800+ lawyers) including major strategic customers

  • Build trusted relationships with senior decision-makers, including partners, innovation teams, and C-suite leaders

  • Lead consultative, insight-driven engagements to align customer priorities with tailored solutions

  • Develop deep understanding of customer business models, financial drivers, and legal workflows to inform growth strategies

  • Drive adoption of new approaches and solutions within complex law firm environments

  • Consistently meet or exceed revenue, pipeline, and activity targets through disciplined execution

  • Design and negotiate customized, multi-product offerings addressing complex client needs

  • Deliver executive-level presentations demonstrating ROI, value realization, and strategic impact

Requirements

  • Law degree with 4+ years of practice experience in a law firm environment with 50+ lawyers

  • Experience in areas such as innovation, legal operations, knowledge management, or practice management is beneficial

  • Proven ability to influence senior stakeholders and drive adoption of new approaches within complex organizations

  • Experience supporting revenue growth, client retention, or strategic initiatives

  • Comfort discussing commercial outcomes and guiding customers toward decisions

  • Working knowledge of generative AI and ability to apply concepts in client conversations

  • Strong organizational skills and ability to operate independently in a remote or hybrid environment

  • Ability to translate technical innovation into clear business value and measurable client outcomes

Work in a Way That Works for You
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working Pattern
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

Primary Location Base Pay Range: Canada - Toronto (Yonge St) $85,800 - $135,800 (CAD) and Total Target Cash Range for primary location in Ontario is 145,600 - 195,600 (CAD). Base Pay Range in Ontario: $80,500 - $130,500 (CAD) and Total Target Cash Range is $137,500 - $187,500 (CAD). Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter. This posting is for an existing vacancy. Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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Skills Required

  • Law degree
  • At least 4 years of practice experience in a law firm environment with 50 or more lawyers
  • Ability to influence senior stakeholders and drive adoption in complex organizations
  • Experience supporting revenue growth, client retention, or strategic initiatives
  • Comfort discussing commercial outcomes and guiding customers toward decisions
  • Working knowledge of generative AI and ability to apply concepts in client conversations
  • Strong organizational skills and ability to operate independently in a remote or hybrid environment
  • Ability to translate technical innovation into clear business value and measurable client outcomes
  • Experience in innovation, legal operations, knowledge management, or practice management

LexisNexis Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about LexisNexis and has not been reviewed or approved by LexisNexis.

  • Healthcare Strength Healthcare options are often described as comprehensive, spanning medical, dental, and vision coverage alongside life and disability protection. Wellbeing programming such as wellness initiatives and fitness support is also positioned as part of the overall package.
  • Retirement Support Retirement benefits are repeatedly framed as a meaningful component of total rewards through 401(k) matching and access to stock purchase opportunities. Performance bonuses and charitable matching are also included as financial-support features within the broader rewards mix.
  • Leave & Time Off Breadth Time-off offerings are portrayed as broad, including PTO, paid holidays, sick leave, and paid volunteer time. Flexible work arrangements, including remote options and flexible hours, further strengthen the overall rewards experience.

LexisNexis Insights

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The Company
HQ: Alpharetta, GA
10,001 Employees
Year Founded: 1970

What We Do

LexisNexis Legal & Professional is a leading global provider of legal, regulatory and business information and analytics that help customers increase productivity, improve decision-making and outcomes, and advance the rule of law around the world. We help lawyers win cases, manage their work more efficiently, serve their clients better and grow their practices. We assist corporations in better understanding their markets, monitoring their brands and competition, and in mitigating business risk. We collaborate with universities to educate students, and we support nation-building with governments and courts by making laws accessible and strengthening legal infrastructures. We partner with leading global associations and customers to collect evidence against war criminals and provide tools to combat human trafficking. LexisNexis Legal & Professional, which serves customers in more than 130 countries with 10,000 employees worldwide, is part of RELX Group, a global provider of information and analytics for professional and business customers across industries.

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