7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.
JOB SUMMARY:
We are looking for an experienced learning technologist who is passionate about transforming the learning function of 7-Eleven. The Learning Technologies Consultant will support and maintain technologies that drive engagement and enhance the learning experiences. The position will also help design and implement best-in-class systems that streamline, deliver, and track internal and external learning curricula. We are looking for someone who can collaborate with our Learning Product Managers and support system users to deliver engaging and innovative solutions that drive behavior change and results throughout the organization.
KEY DUTIES AND RESPONSIBILITIES:
- Administrator the learning management system including monitoring help desk tickets, determining root causes, and coordinating vendors, IT, and other stakeholders to resolve issues.
- Serve as liaison with IT and other departments to ensure successful deployment of courseware / programs.
- Perform LMS quality control duties including auditing/monitoring LMS data integrity, documenting LMS policies, procedures, and gatekeeping.
- Coordinate with vendors to perform system upgrades and UAT.
- Conduct and evaluate testing to support new course rollouts, implementation of new technologies, and other system updates.
- Maintain system configuration parameters and user roles as needed.
- Support system users, help troubleshoot issues, identify root causes, and drive timely issue resolution - serve as analyst for issues escalated form front line helpdesk support.
- Educate stakeholders in the proper use of the LMS and other technologies to encourage and increase utilization.
EDUCATION AND EXPERIENCE:
- 1-3 years, Learning Administration, Learning Technologies (LMS, LCMS, Development Systems, etc.).
- Basic understanding of authoring software and other design tools (Articulate, Storyline 2, Adobe Creative Suite, etc.).
- Strong verbal and written communication skills, ability to communicate technical information in a user-friendly way to a variety of audience types.
- Strong technical aptitude, able to learn and understand software applications and perform technical tasks quickly and accurately.
- Customer service mentality with ability to troubleshoot and solve problems.
- Strong organizational skills with the ability to prioritize tasks and meet deadlines.
#LI-TK1
If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.
For a general description of all benefits 7-Eleven is offering in Canada for the position, please visit this link.
Skills Required
- 1-3 years experience in Learning Administration or Learning Technologies (LMS, LCMS, Development Systems)
- Basic understanding of e-learning authoring software and design tools (Articulate, Storyline 2, Adobe Creative Suite)
- Strong verbal and written communication skills; ability to communicate technical information to varied audiences
- Strong technical aptitude; ability to learn software applications and perform technical tasks quickly and accurately
- Customer service mentality with ability to troubleshoot and solve problems
- Strong organizational skills with ability to prioritize tasks and meet deadlines
7-Eleven Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about 7-Eleven and has not been reviewed or approved by 7-Eleven.
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Healthcare Strength — Medical, dental, and vision coverage are offered, alongside life insurance, FSAs, and 24/7 EAP and mental‑health resources. Multiple plan options, regional offerings, and dependent coverage are described for eligible employees.
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Leave & Time Off Breadth — Paid time off covers vacation, sick, and personal days, with additional allowances for holidays, bereavement, and jury duty leave. PTO typically accrues based on hours worked.
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Career-Linked Recognition & Rewards — Bonuses, leadership shoutouts, store/company-wide visibility, and employee referral rewards are part of the rewards framework. Opportunities for career growth and tuition assistance are also mentioned.
7-Eleven Insights
What We Do
7-Eleven introduced the world to convenience. And in return, the world made us the #1 convenience retailer. It started with a simple idea – give customers what they want, when and where they want it. That was 1927. And what started on a single ice dock in Dallas, Texas, has since grown to more than 70,000 locations in 18 countries around the globe. The idea may have been simple, but it started a retail revolution.
