Jobs at 7-Eleven

Provides Tier 2 technical support for store POS systems, payment terminals, networks, and IT infrastructure. Troubleshoots escalated hardware, software, connectivity, and security issues using remote tools, logs, diagnostics, and monitoring platforms. Documents resolutions, analyzes recurring problems, supports technology rollouts, collaborates with Tier 3 teams, maintains knowledge resources, and mentors Tier 1 staff. Requires availability for 24/7/365 shift coverage, including nights, weekends, and holidays.

Leads loyalty analytics for 7Rewards and Speedy Rewards, managing analysts and translating customer, transaction, and campaign data into insights. Owns KPI frameworks, executive reporting, segmentation, incrementality measurement, campaign effectiveness, personalization, and ROI analysis. Partners across Marketing, CRM, Finance, Product, Operations, and Technology to influence strategy and improve member engagement, retention, frequency, and sales. Oversees data infrastructure, analytical standards, team development, and advanced analytics initiatives.

Provides Tier 2 technical support for POS systems, payment terminals, store networks, and IT infrastructure. Troubleshoots complex hardware, software, and connectivity issues; analyzes recurring incidents and root causes; manages escalations; deploys patches and hardware; documents resolutions; supports technology rollouts; and maintains knowledge resources. The role also mentors Tier 1 staff, collaborates with specialized resolver teams, follows security policies, and supports a 24/7 operation including varied shifts, weekends, and holidays.

Creates, shoots, edits, publishes, and manages social-first content for 7-Eleven across platforms including TikTok and Instagram. Responsibilities include developing content calendars, executing campaigns, coordinating creator and influencer partnerships, managing online communities, monitoring trends, analyzing performance, and recommending optimization opportunities. The role requires strong writing, storytelling, cultural awareness, and the ability to work independently in a fast-paced environment.

Leads software engineering teams responsible for POS and store technology platforms. Defines architecture, engineering roadmaps, cloud strategy, quality standards, CI/CD practices, security controls, and operational readiness. Partners with product, store operations, infrastructure, security, and executive stakeholders to deliver reliable, scalable transaction-processing systems. Oversees modernization, distributed systems, testing, production support, engineering KPIs, hiring, mentoring, budgets, and continuous improvement.

Leads cross-functional business transformation initiatives through strategic planning, diagnostic analysis, process improvement, project governance, change management, stakeholder alignment, and benefits realization. Advises business leaders, develops business cases and implementation roadmaps, manages project plans and budgets, facilitates executive decisions, tracks risks and outcomes, and communicates progress to senior stakeholders.

Supports monthly, quarterly, and annual accounting close activities; prepares journal entries, accruals, reconciliations, financial reports, disclosures, and management schedules. Analyzes account fluctuations, assists with audits, budgeting, forecasting, and compliance, researches accounting issues, interprets transactions, and improves accounting processes and controls.

Develop and support scalable Python-based RESTful APIs and cloud infrastructure throughout the software development lifecycle. Responsibilities include system design, implementation, testing, deployment, security, database integration, microservices, CI/CD, containerization, message processing, documentation, and maintenance. The role collaborates with product, UX, architecture, and engineering teams in an Agile/Scrum environment while using AI-assisted development tools and following secure, maintainable coding practices.

Leads a team responsible for telecom provisioning and service delivery across thousands of retail, corporate, and distribution locations. Manages team performance, KPIs, SLAs, vendor coordination, escalations, and telecom orders for voice, data, internet, wireless, SIP, toll-free, and broadband services. Oversees installations, activations, testing, changes, documentation, and issue resolution while partnering with technology and operations teams on store openings, remodels, acquisitions, and deployments.

Leads engineering teams and strategy for personalization, decisioning, web properties, marketing technology, and omnichannel customer experiences. Owns architecture, roadmaps, delivery, reliability, data integrations, experimentation, CMS and digital experience platforms. Builds organizational capability through hiring, coaching, and performance management. Guides AI-assisted development and production AI agents while ensuring security, privacy, governance, and operational readiness. Partners with product, marketing, data, architecture, security, and executive stakeholders to deliver scalable, measurable engineering outcomes.

Lead in-class and virtual learning delivery, facilitate leadership development programs, coach employees and franchise owners, manage classroom logistics, adapt learning approaches, and share insights with stakeholders. The role develops transformational leaders by connecting organizational values and strategies to practical behaviors, while collaborating across teams and continuously improving learning experiences.

Provides analytical and administrative support for compensation programs, including maintaining reports and databases, calculating incentives, processing payments, researching salary data, updating job descriptions, and assisting with compensation projects. Handles confidential financial and compensation information while ensuring accuracy and supporting HR initiatives.

Lead 7-Eleven’s enterprise ESG and sustainability strategy, including initiative execution, budget oversight, regulatory monitoring, stakeholder engagement, ESG reporting, communications, employee education, and team leadership. The role advises executives and external partners, aligns sustainability efforts with 7&i Holdings, measures progress against goals, and manages a team of ESG subject matter experts.

Leads complex, cross-functional enterprise PMO projects and strategic initiatives with budgets up to $10 million or more. Defines scope, builds project teams, manages plans, budgets, dependencies, risks, governance, reporting, and stakeholder communications. Drives accountability, cost savings, process improvement, and timely delivery while influencing senior leaders and coordinating internal and external teams.

Manage a high-volume portfolio of litigation and pre-litigation matters across the United States and Canada, focusing on premises liability, personal injury, and general liability. Develop litigation strategies, oversee outside counsel and legal spend, advise business leaders, manage e-discovery, analyze claims trends, improve litigation processes, and support compliance and enterprise risk reduction initiatives.

Leads UX research for enterprise products, especially merchandising and merchant tools. Develops research strategies, conducts qualitative and quantitative studies, synthesizes insights, influences product decisions, partners with cross-functional stakeholders, and mentors researchers. Supports research throughout the product lifecycle and advances research practices across the organization.

Supports Demand Chain leadership as a finance business partner through FP&A, forecasting, budgeting, financial modeling, KPI reporting, dashboards, business reviews, expense management, capital program oversight, and investment return validation. Partners with cross-functional teams and executives to evaluate business cases, manage project financials, ensure governance, identify risks and opportunities, and provide recommendations for decision-making.

Creates on-brand graphic designs and marketing assets across print, digital, in-store, social, packaging, email, web, and video channels. Collaborates with cross-functional marketing teams, adapts creative for multiple formats and regions, maintains digital asset libraries, supports photoshoots, and ensures brand consistency, production accuracy, and timely delivery across concurrent projects.

Develops strategic narratives, executive presentations, board materials, and decision-support recommendations for 7-Eleven leadership. Analyzes business performance, market trends, competitive dynamics, consumer insights, and financial metrics to inform strategic planning. Partners cross-functionally with senior leaders and stakeholders to align priorities, communicate objectives, and support growth initiatives.

Leads organizational effectiveness across design, workforce strategy, transformation, change management, culture, leadership effectiveness, and organizational analytics. Partners with executives and HR leaders to improve organizational capability, workforce performance, and strategic alignment. Oversees enterprise-wide initiatives, advises senior stakeholders, develops effectiveness metrics, and supports restructures, integrations, and large-scale change.