Jobs at 7-Eleven

Support sourcing for Private Brands and Fresh Food: perform spend and market analysis, RFx development and execution, supplier evaluation and onboarding, contract support and negotiations, cross-functional collaboration, and build financial models to recommend suppliers and optimize cost, quality, service, and risk.

Supports Marketing and Store Support departments through financial analysis, budgeting, forecasting, and advisory services. Tracks operating, capital, and marketing expenses against budgets; supports month-end close, accruals, reclasses, and reforecasting. Develops dashboards and post-investment analyses to evaluate marketing performance, profitability, and spend effectiveness. Partners with leadership and cross-functional teams to provide actionable recommendations and improve reporting accuracy.

Leads UX research for enterprise products, especially merchandising and merchant tools. Develops research strategies, conducts qualitative and quantitative studies, synthesizes insights, influences product decisions, partners with cross-functional stakeholders, and mentors researchers. Supports research throughout the product lifecycle and advances research practices across the organization.

Leads technical food R&D and commercialization across private brands, translating concepts into scalable formulations and processes. Oversees food safety, regulatory compliance, QA standards, shelf-life performance, technical specifications, change management, supplier evaluations, and continuous improvement. Partners with QA, Regulatory, Legal, Sensory, Strategic Sourcing, co-manufacturers, and internal teams to ensure products are technically ready, compliant, and consistently produced.

Manage strategic planning, merchandising, assortment, pricing, vendor relationships, supply coordination, sales forecasting, and in-store execution for the hot snacking category. Analyze sales, margins, SKU productivity, and customer insights to optimize category growth. Negotiate vendor terms, coordinate promotions and testing, develop schematics, support logistics readiness, and communicate category plans to operations and leadership.

Develop scalable backend microservices and distributed systems for large-scale e-commerce platforms. Design cloud-native services on AWS, event-driven integrations with Kafka and SQS/SNS, NoSQL and relational database schemas, caching strategies, CI/CD pipelines, and containerized deployments. Implement monitoring, automated testing, production incident strategies, and internal AI-powered tools while collaborating with cross-functional teams to translate business requirements into technical solutions.

Leads CRM and personalization initiatives to improve customer engagement, retention, and lifetime value. Owns projects from initiation through completion, oversees email, SMS, push, and digital campaign execution, identifies process improvements, monitors CRM KPIs, and recommends data-driven optimizations. Collaborates cross-functionally to solve problems, enhance personalization, improve scalability, and deliver effective customer communication strategies.

Develops and advances revenue management analytics, tools, reports, models, and processes. Partners with Marketing, Finance, and Merchandising to optimize pricing, promotions, and offer-pack architecture. Translates complex data into actionable business insights, supports strategic category initiatives, leads stakeholder communications and design sprints, prioritizes product enhancements, and enables end users. Requires strong analytical, data storytelling, stakeholder influence, change management, and business KPI skills.

Provides Tier 1 and Tier 2 deskside support for Windows, macOS, mobile devices, Microsoft 365, peripherals, networks, VPN, and enterprise applications. Handles endpoint provisioning, imaging, onboarding, refreshes, asset tracking, ITSM documentation, SLA compliance, and executive white-glove support. Troubleshoots hardware, software, connectivity, and mobile device issues while escalating complex problems and maintaining knowledge-base documentation.

Leads a 25–30-person Data Engineering organization delivering batch and streaming pipelines, lakehouse models, master data systems, and analytics modernization across multiple business domains. Sets technical strategy, oversees architecture and data quality, manages delivery priorities and production SLAs, and partners with platform, governance, and AI/ML teams. Mentors engineering leaders, drives legacy modernization, and communicates roadmaps, value, and progress to executive stakeholders.

Manage a team responsible for enterprise data products across their full lifecycle, including discovery, roadmaps, delivery, adoption, governance, quality, support, and retirement. Translate business needs into product requirements and partner with engineering, analytics, governance, privacy, security, and data science teams. Oversee staffing, costs, team performance, AI adoption, self-service analytics, and measurable business value while ensuring data products are secure, reliable, documented, and trusted.

Build and scale strategic partnerships with enterprise merchants, commerce platforms, channel providers, and ecosystem partners. Own the partnership lifecycle from prospecting and business-case development through negotiation, onboarding, launch, account management, and expansion. Develop referral programs, joint go-to-market plans, partner enablement, performance scorecards, and growth strategies while coordinating cross-functional teams across Legal, Finance, Product, Technology, Operations, Marketing, Merchandising, and Analytics.

Develops and executes internal operations communications for store and field teams. Responsibilities include writing and editing content, translating complex operational updates, managing communication channels and calendars, supporting campaigns and leadership communications, analyzing engagement metrics, and improving communication processes and employee experience.

Leads the Customer Insights function, research roadmap, customer foresight, competitive intelligence, and qualitative and quantitative research programs. Partners with senior stakeholders across marketing, merchandising, operations, loyalty, and digital to translate customer research into strategic recommendations. Oversees satisfaction and brand tracking, innovation research, vendor budgets, process improvement, and team development while connecting customer insights to business outcomes.

Supports 7-Eleven International’s market expansion and investment agenda by evaluating new markets, strategic partnerships, joint ventures, acquisitions, and other opportunities. Responsibilities include market assessments, business cases, financial modeling, valuation support, commercial due diligence, transaction coordination, integration planning, cross-functional project leadership, and executive or Board-level presentations.

Designs, develops, deploys, and operationalizes machine learning solutions using Python, PySpark, Azure technologies, and large-scale telemetry datasets. Builds scalable data pipelines, trains and evaluates models, applies MLOps practices, and communicates insights through dashboards and presentations. Collaborates with data engineers, data scientists, architects, product owners, and business stakeholders to deliver enterprise machine learning solutions.

Leads CRM and personalization strategy to increase customer engagement, retention, loyalty, store trips, basket size, fuel trips, and delivery orders. Manages customer journeys across email, SMS, push, and in-app channels; uses analytics, segmentation, KPIs, and marketing automation to optimize campaigns. Collaborates with marketing, merchandising, digital, delivery, and IT teams, while leading Marketing Cloud developers and data analysts.

Performs month-, quarter-, and year-end close activities, journal entries, reconciliations, gross profit and variance analysis, and management reporting. Ensures GAAP and internal-control compliance while analyzing sales, inventory, cost of sales, markdowns, and shrink. Supports ERP, automation, reporting enhancements, and process improvements, using advanced Excel, Oracle or similar systems, and Power BI.

Manages retail item data and lifecycle readiness across merchandising, pricing, inventory, and delivery systems. Verifies product attributes, pack configurations, costs, taxes, compliance fields, supplier distributions, and logistics requirements. Partners with category managers, suppliers, wholesalers, and internal teams to resolve discrepancies, process item setup requests, support route-to-market changes, and manage ServiceNow tickets. Uses advanced Excel analysis to identify data issues, perform root-cause analysis, and improve item setup workflows.

Leads an engineering and data engineering team responsible for 7-Eleven’s retail media capabilities. Owns the RMN delivery roadmap, campaign orchestration, cross-channel activation, platform integrations, measurement, billing, compliance, and operational automation. Partners with product, architecture, data, and external vendors to reduce campaign launch times and scale retail media across owned, in-store, pump, and paid channels. Manages hiring, coaching, prioritization, delivery cadence, stakeholder communication, and team performance.