Jobs at 7-Eleven

Oversee General Liability Bodily Injury claims managed by a third-party administrator. Manage complex and litigated claims, monitor reserves and payments, coordinate investigations, support coverage analysis, liaise with insurers and counsel, and drive cost-effective resolutions. The role also supports audits, process improvements, risk mitigation, data analysis, and safety recommendations while collaborating across Legal, Operations, and Risk Management.

Lead analytics strategy and execution for the 7‑Eleven mobile app. Partner with Product, Engineering, Marketing, and Operations to define metrics, build dashboards, run experiments and models, quantify impact, ensure data integrity and instrumentation, and translate analysis into recommendations for senior leaders.

Ensures the reliability, availability, and performance of the 7NOW delivery platform through monitoring, incident response, automation, observability, and continuous improvement. Responsibilities include on-call support, root cause analysis, runbook development, cloud cost optimization, CI/CD maintenance, capacity planning, security remediation, disaster recovery testing, and performance tuning. The role also collaborates with engineering and infrastructure teams and mentors junior staff.

Supports and improves Identity and Access Management operations, including SailPoint IIQ workflows, rules, tasks, forms, integrations, monitoring, incident remediation, patching, reporting, risk assessment, root cause analysis, and documentation. Partners with help desk and business stakeholders, supports automation and platform upgrades, and participates in 24x7x365 on-call coverage.

Oversee fuel and related tax returns, including timely filing, payment, review, and general ledger reconciliation. Support SOX compliance, financial reporting, month-end close, process documentation, and tax risk mitigation. Lead business support by resolving inquiries from operations and accounting teams and communicating with stakeholders and taxing authorities. Assist with process improvements and performance management initiatives.

Leads strategic sourcing for national brands and large CPG manufacturers, including negotiation strategy, pricing, rebates, trade funding, contracts, supplier performance, and risk mitigation. Partners with category, marketing, and cross-functional teams to leverage enterprise spend, improve margins, and support growth. Builds and develops a sourcing team, strengthens governance and processes, applies data-driven market and cost analysis, and provides executive-level recommendations and thought leadership.

Coordinates IT infrastructure initiatives between Network Engineering, management, internal clients, and vendors. Gathers requirements, develops technical road maps, manages timelines, budgets, resources, maintenance, network issues, asset records, contracts, and service-level agreements. Provides status updates, supports infrastructure upgrades and renewals, forecasts budgets, and translates network strategies into actionable project plans.

Leads acquisition integration across interim, post-closing, remodeling, and rebranding phases. Evaluates potential transactions, develops integration plans, coordinates cross-functional departments, and ensures initiatives remain on schedule, within budget, and accountable. Serves as the primary liaison among M&A, Operations, Store Support Center stakeholders, and departments including HR, IT, Logistics, Marketing, Finance, Construction, and Merchandising. Also coordinates divestment activities involving third-party operators.

Manages strategic sourcing and procurement for treasury, payments, banking, kiosks, gift cards, and financial services. Leads requirements gathering, RFPs, supplier evaluation, negotiations, contracting, implementation coordination, risk reviews, governance, and supplier performance management. Develops data-driven sourcing strategies, financial models, pricing analyses, and business cases to reduce costs, mitigate risk, and create value. Collaborates with finance, legal, technology, operations, suppliers, and executive stakeholders.

Lead Private Brands strategic sourcing team to develop multi-year sourcing roadmaps, drive cost savings, manage domestic and import supplier portfolios, negotiate complex contracts, improve sourcing governance and tools, and partner cross-functionally to enable growth, quality, speed to market, and risk mitigation.

Leads Demand Chain product strategy, multi-year systems roadmaps, architecture alignment, and a portfolio of implementations, integrations, enhancements, and fixes. Manages business analysts, requirements, testing, rollouts, budgets, backlogs, risks, resources, and executive communications. Oversees administration of systems such as Oracle OMS and Inventory Management while partnering with IT and business leaders to modernize platforms, improve automation, and enhance data architecture.

Lead design, build, and deploy agentic LLM systems and AI pipelines. Architect scalable models, perform data analysis, monitor production models, mentor engineers, and collaborate cross-functionally to deliver high-quality AI products.

Develop and execute daily fuel delivery schedules, collaborate with internal and external partners, manage inventory and fuel supply execution, use TMS and forecasting tools, maintain records in Excel/Word, resolve operational issues, and support safe physical handling of fuel deliveries.

Manages day-to-day social media campaigns, content calendars, community engagement, creator and influencer initiatives, and performance reporting for 7-Eleven and Slurpee brands. Collaborates with creative teams and agencies, creates agile photo and video content, monitors brand sentiment, analyzes campaign metrics, and recommends optimization opportunities across platforms.

Owns the lifecycle, strategy, performance, content, and optimization of 7-Eleven Canada's websites, apps, and digital platforms. Leads UX/UI quality, CMS governance, integrations, SEO/SEM, analytics, accessibility, site performance, roadmap planning, and cross-functional collaboration with U.S. teams, agencies, and technical partners. Manages and coaches a web and digital experience specialist while driving customer-focused, data-driven digital improvements.

Lead strategy, design, and delivery of enterprise AI platforms across customer, store, enterprise, and SDLC domains. Build production-grade GenAI/agentic systems, enable edge and real-time inference, establish MLOps/LLMOps and governance, and scale AI across thousands of stores to drive measurable business outcomes.

Lead research, prototyping, and delivery of AI/ML solutions for retail challenges. Manage ML project lifecycles, establish model development and MLOps best practices, mentor engineers, align initiatives with business stakeholders, oversee ML pipelines and infrastructure, ensure data quality and ethical AI, and communicate technical concepts to nontechnical audiences.

Support the Senior Category Manager in developing and executing category sales and merchandising strategies, manage vendor relationships, assist forecasting and financial analysis, oversee national assortment and in-store testing, coordinate supply chain and communications with operations, and track category performance to optimize assortment and gross profit.

Design, build, test, and operate backend services, APIs, and integrations for MarTech personalization and campaign activation. Integrate cloud, streaming, and data platforms, ensure CI/CD and observability, mentor engineers, standardize patterns, and collaborate with product, data, and architecture teams.

Leads the Customer Insights function, research roadmap, customer foresight, competitive intelligence, and qualitative and quantitative research programs. Partners with senior stakeholders across marketing, merchandising, operations, loyalty, and digital to translate customer research into strategic recommendations. Oversees satisfaction and brand tracking, innovation research, vendor budgets, process improvement, and team development while connecting customer insights to business outcomes.