At Skillsoft, we believe skills fuel growth. Our mission is to empower every organization and every learner to turn constant change into continuous growth. As part of the team, your skills will help organizations understand what skills they have, what they need next, and how to apply them in ways that drive real performance and progress.
Learning Engagement Consultant
Skillsoft’s Professional Services team provides world-class, value-add services that enable our customers to maximize the impact of their learning investment. We do this through the strategic utilization of content, technology and learning and development methodologies that drive business results.
We are currently seeking a Learning Engagement Consultant who will execute a portfolio of standard projects across multiple customers. Projects assigned to the Learning Engagement Consultant are pre-defined, meaning the project plan, templates and tools required for delivery are generally provided. The Learning Engagement Consultant can act as a project manager and is responsible for ensuring that all projects are completed according to the specified project plan and to the quality standards required. Projects managed by a Learning Engagement Consultant are typically projects to help establish and grow a customer.
Projects can include platform implementations, consulting with the customer to define outcomes, facilitating live sessions, creating basic marketing plans and materials, curating content, advising customers on best practices, measuring results/reporting and similar learning and development activities. The Learning Engagement Consultant will act as a liaison between our customers and our internal technical teams.
Responsibilities:
- Manage the delivery of service engagements for Skillsoft clients.
- Work with account teams to focus on customer specific program needs
- Acts as a liaison for Skillsoft and provides a communication point of contact as it relates to the customer’s service engagements within the parameters of the contract.
- Conduct and participate in customer meetings virtually to collect and understand customer business needs around those services provided.
- Develop and maintain detailed project work plans, completing all deliverables on time and in scope.
- Provide project management oversight for site implementations including site build, configurations, and integration.
- Provide guidance on product training and resource availability. Perform training as needed.
- Evaluate project risks and raise to management in order to develop contingency plans and to respond to change in risk factors as the project progresses.
- Pursue understanding of the customer's program goals as the basis for consulting and recommendations.
- Establish solid rapport and working relationships with all internal and external stakeholders for the duration of projects, as well as, deliver clear value in accordance to the customer’s needs as described in the contract will be important for this role.
- L&D knowledge: Knowledge and understanding of foundational principles of adult learning and development and concepts of effective application with some experience in execution.
- Consulting Skills: Solid understanding of theoretical and practical applications of L&D with the ability to share recommendations and best practices for a variety of unique customer needs.
- Project management: Experience creating and maintaining an environment that guides a project to its successful completion.
- Presentation & Analytical Skills: Must be able to confidently deliver an engaging message to a group of people which achieves the meeting’s objectives.
- Data Literacy: Ability to derive meaningful information from reports and apply those insights in a way that benefits the organization or the client.
- Accountability: Take ownership of their responsibilities and executing autonomously; Accepts responsibility for own actions and decisions and demonstrates commitment to accomplish work in an ethical, efficient and cost-effective manner. Shows readiness and ability to learn new concepts, processes, and tools.
Required Qualifications:
- 8+ years of professional experience in a Learning and Development role preferably including content curation, learning facilitation, leadership development, and/or reporting and administration with a University degree in education, business, computer science, or commensurate experience.
- Intermediate level of desktop application skills in (Microsoft Word, Outlook, Excel, PowerPoint, Microsoft Project, & Access) with the ability to learn new technologies and applications quickly as new application skills are required for the position.
- Experience or familiarity with the computer-based training market
- Familiarity with LMS or LCMS platforms, and preferably the integration of learning content with LMS platforms.
- Detail oriented with robust Project management, time management and organizational skills
- Experience with and capable of conducting business in a virtual environment, working with multiple virtual teams
- Ability to Travel up to 10-15% on average annually
- Working Hours: Some work outside of normal business hours will be required
Skillsoft (NYSE: SKIL) is a global leader in AI-native skills management for the human + AI era. By unifying learning, real-time skills intelligence, and workforce insights, Skillsoft helps enterprises build their Skillforce™ — humans and AI working together to drive measurable business outcomes. Through personalized, interactive learning across leadership, technology, and compliance, Skillsoft enables organizations to close critical skill gaps and accelerate transformation. Skillsoft is trusted by thousands of organizations worldwide, including 60% of the Fortune 1000, and supports a global community of more than 105 million learners. Learn more at skillsoft.com.
Thank you for taking the time to learn more about us.
If this opportunity intrigues you, we would love for you to apply!
NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
Skills Required
- 8+ years professional experience in Learning and Development with a university degree or commensurate experience
- Experience with content curation, learning facilitation, leadership development, and reporting/administration
- Knowledge of adult learning principles and practical L&D application
- Consulting skills to provide recommendations and best practices to diverse customers
- Project management experience creating and maintaining project plans and delivering projects on time and in scope
- Presentation and analytical skills to deliver engaging sessions and derive insights from data
- Data literacy: ability to interpret reports and apply insights
- Intermediate desktop application skills: Microsoft Word, Outlook, Excel, PowerPoint, Microsoft Project, Access
- Familiarity with LMS or LCMS platforms and integration of learning content with LMS
- Familiarity with the computer-based training market
- Detail oriented with strong time management and organizational skills
- Experience working virtually with multiple remote teams
- Ability to travel up to 10-15% annually
- Willingness to work some hours outside normal business hours
What the Team is Saying
Skillsoft Compensation & Benefits Highlights
How does Skillsoft ensure its pay and bonus plans are competitive?
Skillsoft’s compensation is supported by employee feedback around market-rate pay, bonus opportunities, benefits and total rewards. The company pairs compensation with flexibility, learning access and career development programs that employees describe as part of the overall value of working there.
- Market-aligned pay and bonus opportunities: Employees describe Skillsoft’s compensation as competitive, especially in roles with bonus potential. Employees surveyed on external review sites cite “salary plus bonus potential” as market rate, quarterly bonus access in sales and a strong compensation plan. A marketing employee cited “great pay,” while a solution design architect described Skillsoft as offering a “very competitive benefits and total compensation package.” (Comparably; Glassdoor)
- Performance-based rewards: Skillsoft employees point to bonus opportunities as part of the company’s rewards approach. A software engineer said their bonus was “excellent,” while sales employees cite quarterly bonus access as part of their compensation package.
- Benefits as part of total rewards: Skillsoft’s total rewards are also supported by employee comments about health benefits, insurance benefits, flexible time off, remote work and work-life balance. Employees surveyed on external review sites cite health benefits and insurance benefits as strengths, while other employees highlight great benefits, remote-first work and flexibility as part of the employee experience. (Comparably; Glassdoor)
- Growth and learning as added value: Skillsoft’s rewards approach is connected to its employee growth culture. The company provides employees with access to Percipio, Aspire Journeys, role-based pathways, instructor-led training, coaching and CAISY® simulations. Employees describe Skillsoft as a place with “continuous learning opportunities across the tech stack” and “no better place to learn and grow.”
● External signals:
○ Compensation and bonus: Employees on external review sites cite market-rate salary plus bonus potential, quarterly bonus access in sales, a strong compensation plan, “great pay” and an “excellent” bonus as compensation strengths. (Comparably; Glassdoor)
○ Total rewards: Employees on external review sites describe Skillsoft as offering “great benefits,” a “very competitive benefits and total compensation package” and benefits that support work-life balance, flexibility and employee growth. (Glassdoor)
○ Health and insurance: Employees on external review sites cite health benefits, insurance benefits and good health plans as strengths of Skillsoft’s employee experience. Mental health benefits are also listed among Skillsoft’s employee benefits. (Comparably)
○ Flexibility as a reward: Employees on external review sites connect rewards not only to pay, but also to remote work, flexible hours, flexible time off, independence and management that avoids micromanaging. (Glassdoor; Comparably)
Bottom line: Skillsoft supports competitive pay through market-rate compensation, bonus opportunities and a broader total rewards experience that includes benefits, flexibility and career development.
Skillsoft Insights
What We Do
Skillsoft (NYSE: SKIL) is a global leader in AI-native skills management for the human + AI era. By unifying learning, real-time skills intelligence, and workforce insights, Skillsoft helps enterprises build their Skillforce™ — humans and AI working together to drive measurable business outcomes. Through personalized, interactive learning across leadership, technology, and compliance, Skillsoft enables organizations to close critical skill gaps and accelerate transformation. Skillsoft is trusted by thousands of organizations worldwide, including 60% of the Fortune 1000, and supports a global community of more than 105 million learners. Learn more at skillsoft.com.
Why Work With Us
We help the world's biggest companies build better workforces — and we invest just as much in our own people. Learning new skills is a core part of your job here. We're fully remote, spread across the globe, and united by a shared belief that learning changes careers.
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Employees work remotely.
