Senior Associate - L&D Program Manager
We're looking for a dynamic and highly organized Learning & Development Program Manager to drive the design, delivery, and execution of New York Life's Leadership Development initiatives. You'll orchestrate complex programs, partner with top-tier vendors and internal stakeholders, and ensure our leadership offerings set the industry standard.
The ideal candidate thrives at the intersection of strategy, innovation, and execution - someone who can translate big ideas into actionable plans, build strong partnerships across Talent Management and HR, and manage complex projects with precision and creativity. You're intellectually curious, especially about how AI and emerging technologies can enhance leadership and learning at scale.
What You'll Do:
- Design and deliver best-in-class leadership development programs that align with business and talent strategies.
- Serve as the primary program manager, coordinating all aspects from concept to delivery - including vendor management, communications, logistics, and evaluation.
- Manage the end-to-end program lifecycle, ensuring excellence in scheduling, execution, and participant experience.
- Partner across internal teams and external providers to ensure alignment with New York Life's leadership culture and strategic priorities.
- Leverage data, insights, and AI-enabled tools to assess learning impact, personalize development experiences, and drive innovation.
- Collect and analyze participant and stakeholder feedback to continuously improve offerings and demonstrate measurable outcomes.
- Collaborate with senior Talent Management leaders to anticipate emerging leadership needs and evolve our leadership development strategy accordingly.
- Build strong cross-functional partnerships across Talent, HRBPs, and business leaders to ensure learning solutions are relevant, integrated, and impactful.
- Manage multiple complex projects simultaneously, maintaining focus on quality, communication, and results.
- Track and report on key metrics to support data-driven storytelling around program outcomes and business impact.
What You'll Bring:
- 5-8 years of experience in Learning & Development, Talent Management, or related HR functions.
- Proven experience managing complex, multi-stakeholder programs with precision and creativity.
- Strong project management and organizational skills; able to juggle priorities while maintaining exceptional attention to detail.
- Excellent communication and relationship-building skills; comfortable engaging with senior leaders and external partners.
- A problem-solver who thrives in ambiguity and drives clarity and progress.
- Experience in executive or leadership development strongly preferred.
- Curiosity and openness to innovation and AI-driven learning approaches; experience leveraging technology in learning design a plus.
- Bachelor's degree required, Master's in Organizational Development, HR, or related field preferred.
What Sets You Apart
- You thrive at the intersection of strategy and execution, taking ownership and driving results independently while fostering collaboration.
- You are passionate about leadership and learning, bringing creativity, rigor, and a growth mindset to everything you do.
- You are curious about innovation and the power of AI to transform how we work and learn, actively exploring new ideas and technologies to elevate performance and impact.
- You excel in fast-paced environments and adapt quickly as priorities evolve.
Pay Transparency
Salary Range: $97,500-$125,000
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Company Overview
At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.
Our diverse business portfolio creates opportunities to make a difference across industries and communities-inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you'll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.
As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what's next, and your growth powers it.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.
Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.
Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs.
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Job Requisition ID: 92927
Top Skills
What the Team is Saying
What We Do
At New York Life, our 180-year legacy of integrity, mutuality, and financial strength fuels a future defined by bold transformation.
As the largest mutual life insurance company in the U.S., we operate on behalf of our policy owners—not shareholders. That structure allows us to take a long-term view, investing in people, purpose, and innovation that endures.
Guided by a clear enterprise vision to become a technology-, data-, and AI-powered company, we’re modernizing our platforms, rearchitecting experiences, and embedding intelligence across our products and services.
Our mission has always been about helping people through life’s most meaningful moments. Today, technology is amplifying that mission—enabling us to serve clients, advisors, and communities in more personalized, proactive ways.
With a diversified business portfolio spanning insurance, investments, retirement, group benefits, and direct-to-consumer offerings, New York Life delivers the stability of a Fortune 100 company with the agility of one that’s continuously evolving.
We’re powered by a values-led culture, inclusive teams, and a shared belief that when our people thrive, so does our company. Here, tradition fuels momentum—and your ideas, energy, and growth power what’s next.
Why Work With Us
New York Life is transforming from the inside out—blending 180 years of trust with the velocity of innovation. What makes us different is our culture: grounded in integrity, humanity, and shared success—values that show up in how we work, lead, and grow. If you want a place where innovation has purpose—build what's next with us.
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Employees engage in a combination of remote and on-site work.
