Learning & Development Officer

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
Come join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Employee Contract Type:

Job Description:

CAPACITY BUILDING

• Facilitation of P&C Policy information sessions and other P&C workshops as required.
• Facilitation of in – house training programs as required.
• Scheduling and coordinating of monthly Learning & Reflection at the National Office
• Liaising with external training providers for course information and quotations
• Assist L&D Coordinator in the administration of capacity building activities like training, talent management, succession planning and career path planning as required.
• Assist with sending of training advice to employees nominated to attend trainings·
• Maintain and update accurate training record for all staff training activities carried out at WVPNG on spread sheet and smart sheet· 
• Maintain a good information folder and record of External Training Providers·    
• Assist the CB & ER team in other admin tasks as and when required; eg: per Diem, travel & accommodation request and raising of CERT etc.
• Track all online mandatory trainings to be done in consultation with the L&D Coordinator·   
• Track, Monitor all CB Activities
  

STAFF ORIENTATIONS

• Coordinate and facilitate new employee’s induction and orientation (face to face or virtual) in accordance with P&C policies and procedure's
• Ensure there is a standard orientation program in place
• Track and Monitor Orientation of staff in consultation with the Managers
• Work with the AP leadership to ensure Orientations is run during the monthly Learning & Reflection Week and or during other visits depending on staff availability
• Ensure all new staff are orientated within the first 3 months of commencement with WVPNG
• Work with the AP leadership to ensure Orientations is run during the monthly Learning & Reflection WVPNG

STAFF ENGAGEMENT

• Assist L&D Coordinator provide information to the regional OV team as and when required
• Assist with tracking, monitoring and ensuring the Our Voice survey is completed within expected time frame
• Schedule sessions with Departments and APs for the sharing of OV Survey results
• Facilitate sessions on OV Survey results with departments /APs as required

 PERFORMANCE MANAGEMENT & OTHERS

• Understand the Performance management system (PFP) at WVPNG well and able to provide correct information on PFP to staff and managers
• Assist with Partnering for Performance initiatives – Reminding staff and following up with them on the return of completed PFP Forms
• Prepare and provide Audit documents as and when required
• Lead and support Christian activities that enrich and develop mutual growth in Christ

EMPLOYEE RELATIONS

• Provide support and advice to managers/supervisors on process in dealing with poor work performance and performance counselling
• Preparation of warning, suspension and termination letters as required in accordance with the WVPNG policy and procedures.
• Ensure up to date filing of all Termination, Warning, Suspension letters and PIP in staff personal file
• Maintain and update ER tracker around Performance Issues on a regular basis
• Provide support and advice to staff/ Managers in implementing performance management and review processes
• Ensure confidentiality is maintained at all times when dealing with or having access sensitive P&C information (incl. employee grievances and disciplinary cases).
• Assist with or perform other ER tasks assigned by P&C Manager or Director.
• Support the P&C Manager/Director to Conduct Investigation based on staff Issues raised
• Supporting Staff and Managers through ER process 
• Review cases on IIM as needed

EDUCATIONAL QUALIFICATION/SKILLS, KNOWLEDGE & EXPERIENCE

• Bachelor’s Degree or equivalent
• Minimum of at least 2 to 3 years in areas of Human Resource/ Training/Employee Relation
• PNG HR Professional certification
• A sound understanding of all areas in Human resource Management and integration of each of this function.
• Excellent oral and written English communication skills
• Good facilitation and presentation skills
• Demonstrated collaboration & team building skills
• Competent in the use of Microsoft Office computer programs including Word, Excel, and PowerPoint

A competitive salary, benefits, and career development opportunity will be offered commensurate with relevant experience, knowledge, and qualifications.

Interested applicants should submit the following documents all in one PDF file before; Friday 23 October, 2026, (Midnight, PNG Time)

• Expression of interest
• Detailed CV

World Vision is committed to the principles of workplace diversity. Qualified women and people with disabilities are encouraged to apply.

World Vision is committed to safeguarding all children and adults living where World Vision operates. We enforce a zero tolerance policy for any forms of violence, abuse and exploitation against children or adults, either by employees or others affiliated with our work. We do not employ staff whose background is not aligned with our safe guarding practices. Employment is conditional upon successful completion of all mandatory background checks, including criminal record checks, where required.

We appreciate the time it takes to prepare your application. Please note that only short-listed candidates suitable for interviews will be contacted. If you do not hear from World Vision within two (2) weeks of the closing date, please consider your application unsuccessful.

Applicant Types Accepted: