Learning & Development (L&D) Specialist

 The client is a quick service restaurant that offers a variety of quality fast food products and first-class services.

Job Summary

The Learning & Development (L&D) Specialist is responsible for managing the full learning and development life-cycle, from training needs analysis and content design to delivery, evaluation, and career development. The role ensures the organization possesses a highly skilled workforce aligned with business goals while maintaining a positive learning experience.

• Manage end-to-end learning and development processes for various roles across the organization.
  
• Partner with department heads to understand training needs and skill requirements.
  
• Develop and implement effective learning strategies to enhance employee performance.
  
• Identify training gaps, conduct workshops, and coordinate development processes.
  
• Maintain training records and employee development databases.
  
• Promote the organization as a learning culture through development campaigns and initiatives.
  
• Ensure a positive and professional learning experience throughout the training process.
  
• Manage relationships with training providers, external consultants, etc.
  
• Coordinate orientation and integration activities for new hires.
  
• Prepare training manuals, instructional materials, and development documentation.
  
• Ensure compliance with company policies and industry standards. 
  
  

• Bachelor’s degree in Human Resources, Business Administration, or related field.
  
• 2-3 years experience in learning and development or corporate training.
  
• Experience working with HRIS or Learning Management Systems (LMS) is an added advantage.