WHO ARE WE?
Since 2009, City FM Australia has provided facilities management, engineering and maintenance services to some of Australia's most recognised brands.
Our Learning & Development team is part of the support network behind our operational teams, helping our people build the skills and capability they need across the business.
Our self-performing model is built on strong partnerships, safety, quality and value. Our values, Think Safe, One Team, Work in Partnership, Lead the Way and Can Do, shape how we work with our partners and each other.
The Opportunity
As our Learning & Development Coordinator, you'll help bring learning to life across the business, coordinating everything from training needs and programs through to providers, communications and our Learning Management System.
This is a hands-on coordination role with plenty of variety. You'll work with stakeholders across the business, organise face-to-face and virtual learning, support compliance training, prepare reporting and help keep learning activities running smoothly.
If you're building your career in L&D, this role gives you exposure across the full learning cycle, rather than limiting you to just one part of it.
Your Key Responsibilities
- Coordinate learning programs, seminars and training activities from scheduling through to delivery.
- Partner with stakeholders to identify training needs and help turn them into practical learning plans.
- Support compliance training requirements, communications and reporting for managers and supervisors.
- Work with external training providers to coordinate delivery and support updates to learning materials.
- Maintain Learning & Development systems and records while supporting the LMS, virtual classrooms and webinars.
What We’re Looking For
- Certificate III in Business Administration or equivalent demonstrated experience is essential. Undergraduate studies or a Certificate IV in Human Resource Management/Learning & Development (preferred).
- Previous L&D administration experience within a large organisation is essential.
- Confidence using Microsoft Office and Learning Management Systems at an intermediate level.
- Sound literacy, numeracy and analytical skills, particularly when working with training information and reporting.
- A customer-focused approach and the ability to build effective working relationships across the business.
- Well organised and comfortable juggling priorities, with clear communication skills when working with stakeholders, facilitators and training providers.
What’s in it for you
- Hybrid Model: 3 days in office, 2 days WFH for work-life balance
- Modern Workspace: Bright, comfortable office built for collaboration
- Free Parking: Easy commute and save on transport and parking costs
- Wellness perks – Flu shots, EAP, health insurance discounts, purchased leave
- Family support – Paid parental leave, caregiver leave, domestic violence leave
- Recognition & rewards – Service awards, values awards, discounts on big brands
- Referral bonuses – Earn rewards through our Employee Referral Program
Ready to build your L&D experience across programs, systems, stakeholders and providers? Apply now to take the next step in your Learning & Development career.
City is an Equal Opportunity Employer who supports and encourages the diverse needs of each individual Team Member.
City does not accept any unsolicited resume referrals from Recruitment Agencies. Please do not submit any resumes or associated profiles to the City careers portal or to any City team members. City will not pay any placement fees relating to unsolicited resume referrals.
Skills Required
- Certificate III in Business Administration or equivalent demonstrated experience
- Previous Learning and Development administration experience within a large organization
- Intermediate proficiency using Microsoft Office
- Intermediate proficiency using Learning Management Systems
- Sound literacy, numeracy, and analytical skills
- Customer-focused approach and ability to build effective working relationships
- Strong organization, prioritization, and communication skills
- Undergraduate studies or Certificate IV in Human Resource Management or Learning and Development
What We Do
City Facilities Management (US) LLC provides end-to-end integrated facilities management for major retailers and grocery businesses across the United States. Its self-performance teams include skilled technicians, customer-service specialists, energy experts, and other professionals. City FM uses a holistic, data-driven approach to deliver service quality and cost savings, while helping clients improve efficiency, reduce operating costs, and maintain operational excellence across their facilities.
