Chewy is looking for a Learning Architect III, to join our Fulfillment Center (FC) Learning Team! This position will require the ability to translate key process changes into instructing, communication, and reference materials that ensure successful implementation of improvement and change programs network-wide. The ability to deliver results and accelerate time while working independently is vital. The person in this role is also required to perform all tasks in observance of Chewy's brand and strategy and adhere to our Operating Principles and FC standards.
What You'll Do:
- Build optimized learning content and process methods for improving learning content directly related to changes led by the SPI Team.
- Coordinate content design changes with the entire Learning and Development Team and external FC Operations Partners.
- Facilitate and implement content creation and updates from managed process changes.
- Assist with the development and implementation of effective metric and reporting systems.
- Partner with key collaborators to appropriately implement managed content changes across the FC network.
- Create a high-level design document, storyboards, and/or rapid prototyping, and make recommendations on approaches that enhance the quality of the learning experience.
- Facilitate high-level design working sessions as needed with key stakeholders to ensure alignment of the learning solution against the business needs
- Be accountable to the learning vision from creation to deployment.
- Develop and implement training and communication for any change management initiatives and programs.
- Effectively meet project breakthroughs and forecasted completion dates while identifying project risks and issues. Devise contingency plans to mitigate risks. Inform management of accomplishments, plans and deliver project summaries.
- Benchmark standard methodologies and emerging trends to make recommendations continually improving our learning change management systems.
What You'll Need:
- Minimum of a bachelor's degree in a related field
- Three (3) years of experience in instructional design
- Have interpersonal skills to deal effectively with all internal/external partners
- Professional appearance and demeanor
- Strong experience in all Microsoft office products and training technology platforms
- Ability to be flexible to business needs and adjust plans as needed
- Within local commute of a Chewy Fulfillment Center or Corporate Hub
- Position may require travel
The base salary range for this role is $96,000 - $153,000.00.
- The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.
We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Skills Required
- Bachelor's degree in a related field
- Three years of experience in instructional design
- Strong experience with Microsoft Office
- Experience with training technology platforms
- Interpersonal skills to work effectively with internal and external partners
- Ability to work independently, deliver results, and adjust plans to business needs
- Within local commute of a Chewy Fulfillment Center or Corporate Hub
What the Team is Saying
What We Do
Who We Are Chewy is where pet parents find everything they need for life with pets, from food to fun to pharmacy. We make pet care easier, more informed, and more joyful through fast, reliable delivery and award-winning 24/7 Customer Care, including access to pet health support when it’s needed. Founded in 2011, Chewy combines the convenience of online shopping with a high-touch, personalized experience built around the real moments of pet parenthood. Our Mission Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. What We Do We support pet parents through the highs, lows, and everyday moments of the pet parenting journey with: • Pet food, treats, and daily essentials • Supplies for dogs, cats, fish, birds, reptiles, equine, and small pets • Pharmacy and veterinary services, including prescriptions and medications • Pet wellness and health products • Autoship for convenient recurring deliveries • Chewy+, our premium membership offering exclusive savings, faster delivery, and personalized pet care benefits • 24/7/365 customer support from knowledgeable, pet-loving experts What Makes Chewy Different Chewy is known for industry-leading service, deep personalization, and our customer-obsessed culture. We combine trust, convenience, and care, and pet parents come to us for: • Exceptional customer care • Human- and pet-centered product and experience design • Fast, dependable fulfillment across a nationwide operations network • A mission-driven culture built on empathy, trust, and passion for pets Our Culture Chewy’s culture is built for people who thrive on ownership, innovation, and impact. We value curiosity, creativity, and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn, grow, and unleash their full potential in a collaborative, supportive, mission-driven environment. How We Work Chewy’s Operating Principles guide how we think, innovate, collaborate, and execute. These principles shape our character, decision-making, and approach to delivering results while connecting our people and culture in support of our mission. Where We Work Chewy headquarters: Plantation, FL, and Boston, MA Additional hubs: Bellevue, WA, and Minneapolis, MN
Why Work With Us
Why You Should Work at Chewy Chewy is a unique, fast-growing e-commerce and tech leader where builders, creators, and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.
Gallery
Chewy Teams
Chewy Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
