Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today!
Position Purpose:
The Leadership Development Specialist supports the design, delivery, and evaluation of leadership training programs. The role facilitates entry-level leadership sessions, assists in program development, and ensures that training content meets learner and business needs.
Job Responsibilities:
- Deliver foundational leadership programs, such as new supervisor training
- Coordinate logistics for leadership sessions and track attendance and completion
- Support the development of learning materials
- Administer post-training assessments and feedback forms
- Partner with HR to identify training needs for first-line leaders
Qualifications:
- Bachelor’s degree in Human Resources, Psychology, Education, Business, or a related field
- 1–3 years of experience in leadership training or talent development
- Basic understanding of leadership frameworks, such as Situational Leadership and Transformational Leadership
- Strong facilitation and communication skills
- Familiarity with Learning Management Systems (LMS)
- Strong attention to detail and ability to follow training guides
- Willingness to learn and adapt
If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.
Skills Required
- Bachelor's degree in HR, Psychology, Education, Business, or a related field
- 1-3 years of experience in leadership training or talent development
- Basic understanding of leadership frameworks, including Situational Leadership and Transformational Leadership
- Strong facilitation and communication skills
- Familiarity with Learning Management Systems
- Attention to detail and ability to follow training guides
- Willingness to learn and adapt
Everise Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Everise and has not been reviewed or approved by Everise.
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Fair & Transparent Compensation — Pay is often described as acceptable to good in aggregate, with compensation appearing more favorable in higher-level corporate or technical roles. Typical frontline pay bands are described as aligned with broader BPO norms, which can make offers feel straightforward to benchmark.
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Flexible Benefits — A broad, big-company benefits menu is presented, including multiple insurance lines, FSAs, and optional supplemental coverages. The availability of add-on options like legal services, pet insurance, and discounts supports a pick-and-choose approach for different needs.
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Wellbeing & Lifestyle Benefits — Services like an Employee Assistance Program and lifestyle-oriented add-ons (e.g., gym discounts, legal plan, pet insurance) are part of the rewards mix. Tuition reimbursement is also positioned as a supportive benefit that can extend value beyond cash compensation.
Everise Insights
What We Do
Everise delivers happiness to millions of customers around the world. We excel at solving customer problems on behalf of some of the world’s biggest brands. Our specialty sectors are healthcare, travel, technology, and financial services. As the leading customer experience firm, companies rely on Everise to drive their business forward by transforming customer care into something extraordinary and consistently delivering positive interactions across the globe in 32 languages. At our core, we are a diverse and inclusive group of champions who learn from each other. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Join us and become a champion of customer happiness
