Jobs at Everise

The Talent Acquisition Specialist will assist the recruiting team with administrative tasks, screening applicants, coordinating interviews, and supporting job fairs and onboarding processes.

Lead budgeting, forecasting, and long-term planning for operations. Analyze financial data, collaborate with operations to optimize costs, and prepare financial reports for leadership.

Perform routine quality audits and reporting for participant services, ensure documentation accuracy and regulatory compliance (HIPAA, CMS, pharmacy boards), identify root causes and trends, support coaching and continuous improvement, partner with WFM, Training, and Operations, and support non-clinical prescription processing workflows.

Lead Everise's global events strategy and execution, owning calendar, budget, ROI, vendor contracts, on-site production and executive support. Design proprietary events and manage conference sponsorships to drive pipeline, partnering cross-functionally to align objectives and measure business outcomes.

Lead and manage the workforce management team to forecast demand, build schedules, monitor real-time traffic and service levels, produce reports for clients and operations, create contingency plans, and optimize staffing and productivity across programs and sites.

Lead capacity planning and forecasting for assigned clients, coordinate with WFM managers and stakeholders, implement forecasting and audit processes, provide leadership to scheduling analysts, and deliver accurate workforce management insights and solutions.

Lead scheduling for contact center operations: forecast call volume, calculate staffing needs, create schedules and contingency plans, monitor real-time performance, and provide reports to operations and clients.

Lead enterprise BPO new-logo sales across verticals: source and close deals, run full sales cycle, lead cross-functional pursuit teams, translate AI value to C-suite, build business cases and forecasts, represent the company externally, and feed market intelligence back into the business.

Support recruiting team with administrative recruiting tasks: screen resumes, coordinate phone/in-person interviews, assist at job fairs and campus events, create job postings and run reports in Taleo, coordinate background checks and onboarding, and schedule new employee orientation.

The IT Specialist provides technical support for work-at-home and on-site agents, manages Windows applications, and supports Microsoft networking environments.

Develop and maintain operational reports and analyses for Global Support Services. Produce routine and ad-hoc reports, validate process compliance, identify improvement opportunities, maintain call data and scorecards, document processes, assist with Siebel release testing, and support cross-functional teams.

Lead onsite coordination and logistics for client visits and executive engagements. Build standardized playbooks, run sheets, and tools to ensure site readiness, reduce escalations, and improve cross-functional alignment. Drive process improvements, track engagement readiness, and provide regional guidance to strengthen client services delivery.

Lead planning, coordination, and on-site execution for client and executive engagements across Philippines sites. Build standardized playbooks, tools, and processes to ensure consistent readiness, cross-functional alignment, logistics management, reporting, and continuous improvement for the Client Services function globally.

Lead daily recruitment for a high-volume environment, manage a team of recruiters, implement sourcing strategies, screen and interview candidates, oversee center recruitment processes, build community hiring programs, partner with site and HR leadership, and ensure a timely, professional candidate experience to meet hiring goals.

The Lead Recruiter manages the full recruitment cycle, collaborates with hiring managers, uses Workday and social media for sourcing candidates, and oversees candidate communication and hiring processes.

The Talent Acquisition Specialist assists in the hiring process, monitoring background checks, facilitating offers, and onboarding new recruits.

Support HR and administrative functions including office management, document handling, basic technical assistance, project implementation support, research and data collection, customer service, promotional outreach and social media, and assistance with training sessions under supervisor guidance.

The Instructional Designer Specialist creates customized training documentation, conducts research, collaborates with teams, and communicates effectively to enhance training programs.

Lead and manage daily high-volume recruitment activities and a team of recruiters to meet hiring goals. Develop sourcing strategies, screen and interview candidates, oversee center recruitment processes, build community partnerships to attract talent, and ensure a positive candidate experience. Collaborate with site and HR leadership and perform related duties assigned by management.

The Manager - Network oversees network operations and architecture, ensuring IT asset availability, optimizing existing infrastructure, and managing a team. Key responsibilities include designing secure networks, monitoring performance, conducting audits, and mentoring junior staff.