Analyze HR data and metrics for trends, ensure compliance with laws, prepare reports, collaborate with teams, and maintain HR information systems.

The Vice President - AI Solutioning will lead the design and commercialization of AI-driven solutions in contact centers, engaging with clients, developing pricing strategies, and driving transformation.

The Team Leader - Operations supervises associates, monitors performance, resolves escalations, and ensures adherence to standards, providing training as necessary.

The Desktop Support Lead is responsible for managing a team to provide IT support, ensuring adherence to best practices and customer satisfaction. Key tasks include troubleshooting, managing tickets, and overseeing IT security and audit processes.

The Assistant Manager - Training oversees trainer performance, training programs, audits, and ensures high training success rates while managing reporting systems.

The Technical Account Manager oversees technical issues for clients, collaborates with IT and client teams, manages projects, and fosters stakeholder relationships to enhance customer satisfaction and outcomes.

The role involves monitoring real-time service activities, managing escalations, sending reports, analyzing performance data, and interacting with stakeholders.

The Training Director manages training delivery for 5,000 new hires, oversees the training team, and ensures training programs meet quality standards while achieving operational KPIs.

The Lead - Workforce Management oversees workforce operations, ensuring effective staffing and scheduling strategies to meet client goals using analytics and real-time adjustments.

As a Web Developer, you will create and optimize web pages, conduct code reviews, and collaborate with UI/UX designers to enhance user experience across platforms.

The Senior Manager FP&A will lead financial planning, budgeting, and forecasting, drive variance analysis, and manage financial reporting across assigned accounts.

Develops RPA solutions, integrates systems, analyzes performance, monitors data quality, documents functionality, supports users, and gathers business requirements.

The Finance Assistant Manager is responsible for financial analysis, forecasting, compliance, and supervising finance teams. Requires strong Excel and managerial skills.

The Sales Enablement Manager coordinates client site visits, manages logistics and branding, supports team training, and ensures effective communication across sales teams.

The Team Leader oversees daily operations, managing and coaching associates, monitoring performance, resolving escalations, and facilitating communication with clients and management.

The Vice President - Client Services will manage client relations, operational effectiveness, revenue generation, and client retention, while ensuring satisfaction and process improvements.

The HR Lead will manage employee relations, ensure compliance with employment laws, and develop HR policies to support the organization.

The Assistant will provide administrative and operational support, manage communications, coordinate legal documentation, and enhance team efficiency through various tasks.

The Process Improvement Director leads Six Sigma initiatives, enhancing client operations by optimizing processes, mentoring teams, and achieving measurable KPIs.

The Client Services Director manages client accounts, ensuring program delivery, client satisfaction, resource management, and program profitability.