Jobs at Everise

Own and optimize Salesforce, HubSpot, ZoomInfo, and LinkedIn Sales Navigator. Configure CRM processes, workflows, automation, integrations, data governance, reports, and executive dashboards. Support sales teams by troubleshooting systems, delivering training, improving adoption, and translating business requirements into scalable technology solutions that increase productivity, data quality, pipeline visibility, and forecasting accuracy.

Administer and optimize Salesforce, HubSpot, ZoomInfo, and LinkedIn Sales Navigator. Configure CRM objects, workflows, automation, integrations, permissions, and data governance. Build sales dashboards and reports, troubleshoot platform issues, train users, and translate sales and revenue operations requirements into scalable technology solutions that improve productivity, pipeline visibility, data quality, and forecasting.

Provides Level 2 onsite and remote desktop support for hardware, software, operating systems, Microsoft 365, VPNs, peripherals, and network connectivity. Manages incidents, requests, Active Directory accounts, endpoint configurations, asset inventories, device deployment, patching, and remote-work technology. Performs root-cause analysis, documents solutions, supports onboarding and offboarding, coordinates escalations, and contributes to technology refreshes and process improvements.

Conduct full-cycle, high-volume recruiting, including sourcing, screening, interviewing, offer extension, applicant communication, interview scheduling, background checks, and onboarding. Partner with hiring managers, manage candidate activity in Workday, use job boards and social media, participate in career fairs and community events, and support employer branding. Maintain compliance with employment regulations and oversee internal and external hiring communications.

Leads end-to-end quality management across BPO and contact center programs, including monitoring frameworks, scorecards, calibration, data analysis, root cause analysis, corrective actions, compliance, and continuous improvement. Partners with operations, training, WFM, IT, and clients to improve customer experience and performance. Oversees launches, transitions, and stabilization efforts; presents results to clients; manages escalations; and leads, coaches, and develops quality teams.

Owns the full new-logo enterprise sales cycle for BPO, customer experience, and technology-enabled transformation services. The role requires independently creating pipeline, engaging C-suite executives, developing business cases, coordinating internal pursuit teams, negotiating commercial models, and closing complex deals. The successful candidate will leverage executive relationships, industry networks, AI and transformation expertise, and strong commercial judgment to achieve revenue targets. This is a highly visible, self-directed individual contributor role requiring extensive travel.

Provides administrative and operational support for training classes by tracking attendance, maintaining schedules and reports, monitoring camera compliance, assisting trainers and learners, troubleshooting basic Workday and system issues, managing IT tickets, supporting payroll records, and coordinating with Training, IT, HR, Payroll, and Operations teams.

The Manager - Network oversees network operations and architecture, ensuring IT asset availability, optimizing existing infrastructure, and managing a team. Key responsibilities include designing secure networks, monitoring performance, conducting audits, and mentoring junior staff.

Directs daily call center operations, ensuring client deliverables, KPI performance, team engagement, and company standards. Leads senior managers, managers, and cross-functional teams across HR, recruitment, training, and quality. Oversees performance improvement plans, communications, client relationships, hiring participation, and P&L leadership. The role requires extensive call center experience, senior leadership capability, strong interpersonal skills, and willingness to work U.S. shifts entirely from the office.

Supports the design, delivery, and evaluation of foundational leadership development programs. Facilitates new supervisor training, coordinates session logistics, tracks attendance and completion, supports learning-material development, administers assessments and feedback, and partners with HR to identify training needs for first-line leaders.

Supports and implements Planful FP&A and consolidation modules, including workflow modeling, automation, technical design, testing, documentation, maintenance, reporting, user access, training, and business-as-usual support. Collaborates with stakeholders to improve financial planning processes, troubleshoot issues, and maintain a positive user support experience. The role also applies analytical, problem-solving, and basic project management skills while working with ERP and automation tools.

Leads technical account management for enterprise clients, resolving production issues, managing projects from conception through launch, reporting performance metrics, and maintaining executive stakeholder relationships. Drives client transformation, service growth, profitability, contract consumption, and portfolio management while coordinating internal delivery, sales, and support teams. Requires strong communication, IT services or consulting experience, technical breadth, project management skills, and participation in an on-call rotation.

Leads Everise’s Philippines BPO/CX business, overseeing large-scale operations, profitability, client satisfaction, growth, SLAs, risk management, and continuous improvement. Provides strategic alignment across Talent Acquisition, Training, Workforce Management, and Quality Assurance. The role manages Operations Heads, strengthens client relationships, drives Lean/Six Sigma initiatives, and identifies AI and automation opportunities.

Provides desktop and IT support for corporate technology teams and customers, including Windows application administration, Exchange and Active Directory management, user permissions, file and print shares, desktop patching and imaging, networking support, Cisco routing and switching, and 24/7 on-call production support.

Leads high-volume recruitment sourcing activities to build qualified candidate pipelines and meet hiring goals. Oversees lead processing, conversion and contact rates, reporting, and lead quality. Advises sourcing specialists and coordinators, manages attraction campaigns, supports open houses and virtual or partner engagement events, and collaborates with Talent Acquisition leadership on sourcing strategies and fulfillment challenges.

Supports recruiting operations through administrative tasks, applicant and resume screening, interview coordination, job postings, ATS reporting, background-check coordination, onboarding updates, and new-employee orientation scheduling. Also assists with job fairs and college recruiting events and must accommodate changing work schedules, additional hours, or work locations based on operational needs.

The Lead Desktop Engineer oversees IT best practices, manages ticketing systems, supports hardware and software, and ensures high customer satisfaction in a fast-paced environment.

Provides broad HR support, including employee engagement, policy guidance, personnel records, onboarding, offboarding, performance management, recruitment coordination, training, HR inquiries, and compliance documentation. The role maintains HR systems and payroll-related data, organizes events and meetings, analyzes employee feedback, supports internal promotions, and coordinates with payroll, benefits, and other departments. The position is onsite in Villa Nueva and requires flexibility, strong organization, communication, analytical, and interpersonal skills.