Jobs at Everise

Leads Everise’s Philippines BPO/CX business, overseeing large-scale operations, profitability, client satisfaction, growth, SLAs, risk management, and continuous improvement. Provides strategic alignment across Talent Acquisition, Training, Workforce Management, and Quality Assurance. The role manages Operations Heads, strengthens client relationships, drives Lean/Six Sigma initiatives, and identifies AI and automation opportunities.

Leads the regional Human Resources function, aligning people strategy with business objectives. Oversees talent planning, succession, learning and development, compensation and benefits, employee relations, HR policies, compliance, HRIS reporting, international HR coordination, employee communications, safety, and department budgeting. Advises executive leadership, manages HR teams, strengthens organizational effectiveness, and promotes an inclusive, high-performing workplace.

Supports the recruiting team with administrative and coordination tasks, including applicant screening, interview scheduling, job postings, recruiting events, ATS reporting, background checks, onboarding updates, and orientation scheduling.

Supervise and manage a call center quality assurance team, implement quality plans, monitor representative performance, coordinate with Training, Operations, and clients, conduct calibrations, identify quality trends, recommend action plans, and support training and skills development.

Provides broad HR support across employee engagement, HR inquiries, personnel records, compliance, onboarding, orientations, performance management, promotions, training, events, and offboarding. Maintains HR and payroll data, coordinates with benefits and payroll teams, gathers employee feedback, supports HR initiatives, and assists employees and supervisors with company processes and policies. The role requires onsite work in Villa Nueva and familiarity with HR systems, employment regulations, and Microsoft Office.

The Manager - Network oversees network operations and architecture, ensuring IT asset availability, optimizing existing infrastructure, and managing a team. Key responsibilities include designing secure networks, monitoring performance, conducting audits, and mentoring junior staff.

Leads high-volume talent acquisition efforts by managing recruiters, developing sourcing strategies, overseeing recruitment processes, screening and interviewing candidates, and meeting hiring goals. Partners with site leadership, HR, and operations teams to support workforce demands. Builds community partnerships and local attraction programs to strengthen the company’s employer brand and candidate pipeline.

Provides desktop and IT support for corporate technology teams and customers, including Windows application administration, Exchange and Active Directory management, user permissions, file and print shares, desktop patching and imaging, networking support, Cisco routing and switching, and 24/7 on-call production support.

Leads high-volume recruitment sourcing activities to build qualified candidate pipelines and meet hiring goals. Oversees lead processing, conversion and contact rates, reporting, and lead quality. Advises sourcing specialists and coordinators, manages attraction campaigns, supports open houses and virtual or partner engagement events, and collaborates with Talent Acquisition leadership on sourcing strategies and fulfillment challenges.

Supports recruiting operations through administrative tasks, applicant and resume screening, interview coordination, job postings, ATS reporting, background-check coordination, onboarding updates, and new-employee orientation scheduling. Also assists with job fairs and college recruiting events and must accommodate changing work schedules, additional hours, or work locations based on operational needs.

Perform routine quality audits and reporting for participant services, ensure documentation accuracy and regulatory compliance (HIPAA, CMS, pharmacy boards), identify root causes and trends, support coaching and continuous improvement, partner with WFM, Training, and Operations, and support non-clinical prescription processing workflows.

The Lead Desktop Engineer oversees IT best practices, manages ticketing systems, supports hardware and software, and ensures high customer satisfaction in a fast-paced environment.

Leads regional leadership development strategy and ensures learning processes are implemented. Plans and delivers development programs for supervisors and managers, designs scalable learning solutions, facilitates classroom and virtual training, evaluates learning impact, analyzes performance gaps, and collaborates with operations and global learning teams on instructional content and development initiatives.

Supports the recruiting team through administrative tasks, resume screening, interview coordination, job postings, recruiting events, Taleo reporting, background checks, onboarding updates, and orientation scheduling.

Provides broad HR support, including employee engagement, policy guidance, personnel records, onboarding, offboarding, performance management, recruitment coordination, training, HR inquiries, and compliance documentation. The role maintains HR systems and payroll-related data, organizes events and meetings, analyzes employee feedback, supports internal promotions, and coordinates with payroll, benefits, and other departments. The position is onsite in Villa Nueva and requires flexibility, strong organization, communication, analytical, and interpersonal skills.

Support recruiting team with administrative duties: screen resumes, coordinate interviews, assist at job fairs/college events, post jobs and run reports in Taleo, coordinate background checks and onboarding logistics, and schedule new-hire orientation.