Lead Strategic Enterprise Account Manager

Posted 2 Days Ago
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Hiring Remotely in Sydney, New South Wales, AUS
Remote or Hybrid
Expert/Leader
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
Dynatrace delivers answers and intelligent automation from data.
The Role
Owns strategic enterprise accounts in Australia’s financial services sector, developing executive relationships, creating expansion opportunities, and driving complex SaaS sales cycles. Responsibilities include account planning, pipeline generation, forecasting, territory strategy, executive engagement, and positioning Dynatrace across observability, cloud modernization, security, AI, automation, and digital experience initiatives. The role requires collaboration with technical, customer success, professional services, marketing, partner, and executive teams.
Summary Generated by Built In
Your role at Dynatrace

Dynatrace exists to make the world's software work perfectly. Our unified observability and security platform combines broad and deep observability, continuous runtime application security, and advanced AIOps to deliver answers and intelligent automation from data.

We are seeking a seasoned Strategic Account Executive to drive growth for Dynatrace across a portfolio of Australia's most strategic financial services accounts. This is a high-impact role focused on developing executive relationships, identifying transformational opportunities, and expanding Dynatrace's footprint across observability, security, business analytics, and AI-powered operations. As a trusted advisor to C-suite and senior technology leaders, you will shape long-term account strategies, navigate complex stakeholder environments, and lead enterprise sales motions that deliver measurable business outcomes.

What you will be focusing on
  • Develop and execute strategic account plans to drive growth and maximize revenue across
  • Build strong executive relationships with CIOs, CTOs, Heads of Engineering, Reliability, Platform, Security, and Digital Transformation leaders.
  • Identify, create, and close sizeable expansion and transformation opportunities.
  • Position Dynatrace as a strategic partner across observability, cloud modernization, AI adoption, security, automation, and digital experience initiatives.
  • Drive complex enterprise sales cycles from discovery through negotiation and close.
  • Collaborate closely with Sales Engineering, Customer Success, Professional Services, Marketing, Partners, and Executive Leadership teams.
  • Lead account planning, whitespace analysis, pipeline generation, forecasting, and territory strategy.
  • Leverage MEDDPICC and value-based selling methodologies to qualify and advance opportunities.
  • Develop a deep understanding of each customer's business objectives, technology priorities, and transformation initiatives.
  • Maintain accurate forecasting and provide regular business updates to leadership.
What will help you succeedWhat will help you succeedRequired experience
  • 12+ years of enterprise technology sales experience.
  • Proven success managing large enterprise or strategic accounts within Financial Services, Banking, Insurance, or FinTech sectors.
  • Consistent track record of exceeding quota in complex, high-value enterprise sales environments.
  • Demonstrated success selling SaaS, cloud, observability, infrastructure, cybersecurity, DevOps, AIOps, or adjacent enterprise software solutions.
  • Experience engaging and influencing CIO, CTO, CISO, VP, and Board-level stakeholders.
  • Strong account planning, territory management, and executive presentation skills.
  • Ability to navigate long and complex buying cycles involving multiple business and technical stakeholders.
Preferred experience
  • Existing relationships within large Australian banking or financial services organizations.
  • Experience working with hyperscalers and strategic ecosystem partners including AWS, Microsoft Azure, or Google Cloud.
  • Background selling observability, cloud operations, software intelligence, security, or digital transformation solutions.
  • Exposure to enterprise frameworks such as MEDDPICC, Command of the Message, Challenger, or Value Selling.
Why this role is exciting
  • Own two of Dynatrace's most strategic BFSI accounts in Australia.
  • Influence digital transformation initiatives at some of the country's most sophisticated financial institutions.
  • Partner with executive leaders on cloud, AI, resilience, automation, and security programs.
  • Join a market-leading platform company consistently recognized by analysts and customers.
  • Be part of a high-performing ANZ Strategic Enterprise team focused on long-term growth and customer impact.
What success looks like
  • Growth of existing ARR and creation of significant new revenue opportunities.
  • Expansion of executive relationships across both accounts
  • Increased adoption of the Dynatrace platform across strategic business units.
  • Accurate forecasting and disciplined pipeline management.
Why you will love being a Dynatracer
  • A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
  • Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
  • A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
  • An environment that fosters innovation, enables creative collaboration, and allows you to grow.
  • A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
  • A truly international mindset that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
  • A relocation team that is eager to help you start your journey to a new country, always there to support and by your side.
  • Attractive compensation packages and stock purchase options with numerous benefits and advantages.
Compensation and Rewards

Skills Required

  • 12+ years of enterprise technology sales experience
  • Experience managing large enterprise or strategic accounts in financial services, banking, insurance, or FinTech
  • Consistent record of exceeding quota in complex, high-value enterprise sales environments
  • Experience selling SaaS, cloud, observability, infrastructure, cybersecurity, DevOps, AIOps, or adjacent enterprise software solutions
  • Experience engaging and influencing CIO, CTO, CISO, VP, and board-level stakeholders
  • Strong account planning, territory management, and executive presentation skills
  • Ability to navigate long, complex buying cycles involving multiple business and technical stakeholders
  • Existing relationships within large Australian banking or financial services organizations
  • Experience working with AWS, Microsoft Azure, or Google Cloud and strategic ecosystem partners
  • Background selling observability, cloud operations, software intelligence, security, or digital transformation solutions
  • Exposure to MEDDPICC, Command of the Message, Challenger, or Value Selling frameworks

What the Team is Saying

Michael Polter
Jamie Mallett
Trevor Ealy
Hannah Fleming
Kristen Hanlan

Dynatrace Compensation & Benefits Highlights

  • Healthcare Strength — Health insurance options, including BCBS PPO/HDHP plans and a Kaiser HMO in California, are described as solid, and company materials note it pays all or part of certain health, life, and disability premiums. Feedback suggests healthcare is a relative strength of the package.
  • Leave & Time Off Breadth — U.S. employees have unlimited PTO alongside four company-wide paid Wellness Days, with flexibility and recharge time highlighted. Feedback suggests time off and wellness days are distinctive benefits.
  • Retirement Support — Eligible U.S. employees are offered a company‑matched 401(k), and filings confirm the program’s availability. Feedback suggests retirement support is a meaningful component of total rewards.

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The Company
HQ: Boston, MA
5,600 Employees
Year Founded: 2005

What We Do

Dynatrace lets customers understand their business like never before, so they can see beyond the complexity, find and fix problems faster and automate manual tasks with Al — so they can focus on what truly matters: running their business.

Why Work With Us

In a world that runs on software, our Al-driven insights cut through the noise, allowing you to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Our culture, fueled by curiosity, openness, and authenticity, drives our pursuit of innovation and excellence in crafting the Dynatrace platform.

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About our Teams

Dynatrace Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Majority of roles are hybrid with flexibility. Please speak with our recruiting team for specific details on hybrid work.

Typical time on-site: 2 days a week
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