Sales Development Coordinator II

Posted 56 Minutes Ago
Be an Early Applicant
Hiring Remotely in Sydney, New South Wales, AUS
Remote or Hybrid
Junior
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
Dynatrace delivers answers and intelligent automation from data.
The Role
Identify, engage, and qualify prospective customers across key accounts while collaborating with Marketing, Account Executives, and Sales Leadership. The role requires outbound sales activity, target achievement, CRM usage, relationship building, and strong communication. The successful candidate will be self-motivated, resilient, coachable, organized, and committed to developing a long-term career in technology sales.
Summary Generated by Built In
Your role at Dynatrace

We are looking for an engaging, curious, collaborative, results-driven and customer-obsessed Sales Development Representative (SDR) to join the team. At Dynatrace, our SDRs are a critical part of our go-to-market organisation and are often the first interaction a prospective customer has with our business. They work closely with Marketing, Account Executives and Sales Leadership to identify, engage and qualify opportunities across our key accounts.

This role is ideal for someone who is serious about building a long-term career in technology sales. We are looking for individuals who set high standards for themselves, take ownership of their results, and are motivated by continuous learning, personal growth and achieving ambitious goals.

You will be a self-starter who can work autonomously, is naturally curious, coachable and resilient, and thrives in a performance-oriented environment. This position is based in our North Sydney office and operates under a flexible work model.

What will help you succeed
  • A minimum of 12 months' proven success in a Sales Development Representative, Business Development Representative, or similar outbound sales role, with a demonstrable track record of achieving or exceeding targets
  • A genuine passion for technology and a strong desire to build a long-term career in software sales
  • A track record of holding yourself accountable to high standards of performance and consistently delivering against goals
  • Strong self-motivation, drive and a desire to continuously improve your skills, knowledge and results
  • University degree, College Diploma or equivalent experience
  • Experience using a CRM platform such as Salesforce
  • High level of commitment to exceptional customer service and relationship building
  • Ability to work both independently and collaboratively within a team environment
  • Strong time management skills with the ability to prioritise effectively and meet deadlines
  • Ability to thrive in a fast-paced, high-growth and constantly evolving environment
  • Collaborative and coachable mindset, with a willingness to seek feedback and apply it
  • Resourceful, resilient and results-oriented approach to work
  • Strong problem-solving, organisational and interpersonal skills
  • Excellent written and verbal communication skills

Who Thrives at Dynatrace?

This role is best suited to someone who is committed to building a career in technology sales and is motivated by professional growth, accountability and delivering results. We are looking for individuals who hold themselves to a high standard, take ownership of their performance, and consistently look for ways to improve.

Success at Dynatrace is earned through dedication, resilience, curiosity and a willingness to put in the work required to master your craft. The people who thrive here are self-motivated, highly coachable, embrace feedback, and are driven to make a meaningful impact on the business.

Dynatrace is a place where hard work, commitment and a business-first mentality are recognised and rewarded. We invest heavily in our people and provide significant opportunities for growth, development and career progression. If you are ambitious, competitive, eager to learn and prepared to earn your success, you'll find a culture that supports growth, celebrates achievement and rewards high performance.

This role is not suited to someone looking for a short-term stepping stone. We are looking for individuals who are committed to building a career in technology sales and who are motivated by professional growth, accountability and delivering results.

Dynatrace believes that potential is defined by more than qualifications or background. If you're passionate about technology, committed to developing a career in sales, and excited by the opportunity to learn and grow, we encourage you to apply.

Why you will love being a Dynatracer
  • Dynatrace is a leader in unified observability and security.
  • We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
  • Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
  • You'll get to work at the forefront of innovation with Dynatrace Intelligence—the industry's first agentic operations system. Bringing together deterministic and agentic AI, it helps teams understand what's happening, why it matters, and what to do next— automatically.
  • Over 50% of the Fortune 100 companies are current customers of Dynatrace.
Compensation and Rewards

Skills Required

  • At least 12 months of proven success as a Sales Development Representative, Business Development Representative, or in a similar outbound sales role
  • Demonstrable record of achieving or exceeding sales targets
  • Passion for technology and desire to build a long-term career in software sales
  • Track record of accountability, high performance, and consistently delivering against goals
  • University degree, college diploma, or equivalent experience
  • Experience using a CRM platform such as Salesforce
  • Strong customer service and relationship-building skills
  • Ability to work independently and collaboratively
  • Strong time management and prioritization skills
  • Ability to work in a fast-paced, high-growth, evolving environment
  • Collaborative, coachable mindset and willingness to seek and apply feedback
  • Resourceful, resilient, and results-oriented approach
  • Strong problem-solving, organizational, and interpersonal skills
  • Excellent written and verbal communication skills

What the Team is Saying

Michael Polter
Jamie Mallett
Trevor Ealy
Hannah Fleming
Kristen Hanlan

Dynatrace Compensation & Benefits Highlights

  • Leave & Time Off Breadth Time off options include paid PTO, parental leave, volunteer time off, and company‑wide quarterly Wellness Days, with flexible hours and hybrid/remote arrangements noted. Feedback suggests these programs support work‑life balance across many U.S. roles, with some postings referencing an "unlimited" PTO approach.
  • Healthcare Strength Healthcare is presented as comprehensive, with medical, dental, and vision coverage plus mental‑health resources and an Employee Assistance Program; U.S. materials cite PPO/HDHP options and a Kaiser HMO in California. Feedback suggests these offerings are well regarded and form a solid core of the benefits package.
  • Retirement Support Retirement programs include a U.S. 401(k) with company match and access to retirement planning tools, with company reporting also referencing broader retirement savings programs. Feedback suggests this foundation contributes meaningfully to overall total rewards.

Dynatrace Insights

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The Company
HQ: Boston, MA
5,600 Employees
Year Founded: 2005

What We Do

Dynatrace lets customers understand their business like never before, so they can see beyond the complexity, find and fix problems faster and automate manual tasks with Al — so they can focus on what truly matters: running their business.

Why Work With Us

In a world that runs on software, our Al-driven insights cut through the noise, allowing you to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Our culture, fueled by curiosity, openness, and authenticity, drives our pursuit of innovation and excellence in crafting the Dynatrace platform.

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Dynatrace Teams

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About our Teams

Dynatrace Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Majority of roles are hybrid with flexibility. Please speak with our recruiting team for specific details on hybrid work.

Typical time on-site: 2 days a week
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