Lead, Specialist Solution Engineer Marketing Cloud

Posted Yesterday
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Hiring Remotely in London, Greater London, England, GBR
In-Office or Remote
Junior
Cloud • Software
If you’re ready to build your future — and the future of technology — then you’re in the right place.
The Role
Supports UK and Ireland public sector and education sales by conducting client discovery, planning targeted engagement campaigns, and presenting Salesforce Marketing Cloud solutions. The role develops compelling demonstrations and storytelling for marketing, IT, executive, and public-sector audiences; translates business challenges into solution messaging; collaborates with extended teams; and manages multiple customer engagements independently. Experience with Salesforce Marketing Cloud, AI tools, digital marketing, public-sector environments, and Data Cloud is valuable.
Summary Generated by Built In

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Salesforce Public Sector Specialists Solutions Engineering team is a team of technology, industry and business process experts who are the partner for all public organizations and education institutions. We support their transformation and help them modernize their processes in order to deliver on their missions to citizens and businesses.

This position is dedicated to supporting the UK and Ireland Public Sector and Education Marketing Cloud Sales team.


Salesforce Marketing Cloud is a leader in AI driven digital marketing automation across email, mobile, social and web. Presenting to audiences ranging from operational marketing and IT teams to C-Level executives and public servants, the ideal candidate must be motivated and capable of delivering memorable presentations and demonstrations while knowledgeably supporting the discussion of our marketing solutions to all levels of detail.


About the Requirements

Primary requirements

The candidate will ideally have the following competencies and experience:

  • A proven track record of success – ideally a minimum 2 years of experience in a similar role (Solution Consultant, Consultant, Project Lead, ideally in the marketing technology area)
  • AI fluency : experience using Codex, Claude Code or any other AI tool to code / configure / craft assets is a strong plus
  • Hands on experience with Salesforce Marketing Cloud Engagement or Marketing Cloud Next (Certification is a plus)
  • Be able to work with an extended team to plan and implement upon a targeted engagement campaign
  • Having the curiosity and tenacity to undertake deep, relevant client discovery and to ensure that the resulting presentation and solution demonstration solves for the identified business challenges
  • Excellent presentation and interpersonal skills, comfortable presenting to teams, occasionally larger groups, CMOs and senior officers.
  • A passion for storytelling to bring customer engagements to life using impactful presentation and solution demonstration content
  • Having a results driven mentality to maximize the impact of all Marketing Cloud solution messaging in a language that resonates with the customer
  • Agility to thrive with change, and variety, often working across multiple concurrent customer engagements
  • Be an autonomous self-starter that is able to handle and prioritize tasks effectively
  • Be up to date of the latest trends in customer marketing, martech, customer experience and customer engagement
  • Have an appetite to innovate Salesforce solutions to drive improvements in both customer and colleague experience
  • Have a passion for continual personal development

Secondary requirements

It would be excellent, but not at all crucial, if the candidate has:

  • Public Sector experience (central government, healthcare, transportation, etc.) or Education experience 
  • Hands on experience on Salesforce Data Cloud (Data360)
  • Relevant digital marketing qualifications or equivalent work experience with demonstrated proficiency
  • Experience with product management or implementation

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Skills Required

  • At least 2 years of experience in a similar role, such as Solution Consultant, Consultant, or Project Lead, ideally in marketing technology
  • Hands-on experience with Salesforce Marketing Cloud Engagement or Marketing Cloud Next
  • Ability to plan and implement targeted engagement campaigns with an extended team
  • Strong client discovery skills and ability to create presentations and solution demonstrations addressing business challenges
  • Excellent presentation and interpersonal skills, including presenting to senior executives and large groups
  • Ability to manage multiple concurrent customer engagements, prioritize tasks, and work autonomously
  • Knowledge of current trends in customer marketing, marketing technology, customer experience, and customer engagement
  • Experience using Codex, Claude Code, or another AI tool to code, configure, or create assets
  • Salesforce Marketing Cloud certification
  • Public-sector or education experience
  • Hands-on experience with Salesforce Data Cloud (Data360)
  • Digital marketing qualifications or equivalent demonstrated experience
  • Experience with product management or implementation

Salesforce Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Salesforce and has not been reviewed or approved by Salesforce.

  • Healthcare Strength — Healthcare coverage is described as comprehensive, with medical, dental, and vision options, mental‑health programs, and low‑deductible or heavily subsidized tiers. Feedback suggests offerings like Lyra counseling, care navigation, and wellness reimbursements make access broad and user‑friendly.
  • Parental & Family Support — Parental and family benefits are portrayed as robust, including paid leave for primary and secondary caregivers and extensive family‑building support such as fertility, adoption, and doula benefits. Backup childcare and caregiver resources provide practical help across different life stages.
  • Leave & Time Off Breadth — Time‑off programs are highlighted as generous, with flexible PTO and hybrid options alongside seven days of paid Volunteer Time Off each year. Feedback suggests this combination supports work‑life balance and community engagement.

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The Company
HQ: San Francisco, CA
72,000 Employees

What We Do

Salesforce is the #1 AI CRM, where Humans with agents drive customer success together. Through Agentforce, our groundbreaking suite of customizable agents and tools, Salesforce brings autonomous AI agents, unified data from any source, and best-in-class Customer 360 apps together on one integrated platform to help companies connect with customers in a whole new way. Salesforce is democratizing AI agents for businesses of every size and industry so every company can embrace a workforce without limits. Our low code, open, and secure platform helps companies build and customize Salesforce fast so they can safely scale AI-powered work to every customer and employee experience and transform their business. Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality, and sustainability, Salesforce is more than a business — we’re a platform for change.

Why Work With Us

There’s no typical day in the life of a Salesforce employee. You could be transforming our next AI innovation — or transforming your community. Closing deals — or closing your laptop for a day of Volunteer Time Off. Driving change for our customers — or driving change within one of our high-performing teams.

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