Lead Software Engineer

Posted 14 Days Ago
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Hiring Remotely in Costa Rica
Remote
Senior level
Real Estate • Software
The AI Workplace Management Platform.
The Role
Lead the evolution of AI systems at OfficeSpace, overseeing backend and frontend integration, implementation of AI-driven features, and ensuring performance and security. Mentor engineers and design for enterprise-scale applications.
Summary Generated by Built In

About OfficeSpace: 

OfficeSpace is the AI workplace management platform that helps teams plan, connect, and perform in the modern workplace. As a performance-based, PE-backed company, we hire based on merit and a willingness to do what it takes to succeed long-term. You’re a great fit for the role if you’re entrepreneurial, passionate, motivated by building at light speed, and an Agentic AI early adopter. Our world-class teams operate in the US, Canada, and Costa Rica in a culture of trust, respect, growth, and impact.  

Role Summary: 

You’ll lead how AI actually works at OfficeSpace—not as a side project, but as a core system. As our Lead Full-Stack Software Engineer, you own the evolution of our AI platform from production-ready chat experiences to agentic workflows that operate safely at enterprise scale. You’ll build, harden, and scale systems that connect AI services, a Rails backend, and a React frontend—while setting the technical bar for performance, reliability, and integrity. 

We move fast. We expect precision. And we trust you to own outcomes. 


What You’ll Do: 

  • Lead the architecture and production evolution of OfficeSpace’s AI platform—starting with our customer-facing chatbot and extending into agentic workflows and MCP server capabilities. 
  • Design and operate Python-based AI services that integrate deeply with our Ruby on Rails backend and React frontend. 
  • Act as the technical owner for AI reliability—defining guardrails, observability, testing strategies, and failure modes for AI-driven functionality. 
  • Build and evolve full-stack systems with a long-term mindset—maintainable code, extensible architectures, and clean interfaces. 
  • Define and drive performance benchmarks across AI and non-AI systems, using metrics, profiling, and load testing to improve latency, throughput, and stability. 
  • Design and operate cloud-native, data-intensive systems using GCP, BigQuery, Kafka, and Flink to power event-driven and AI-enabled workflows. 
  • Embed quality early—shift-left testing, observability, and validation to ensure predictable, enterprise-ready releases. 
  • Proactively address security, data integrity, and technical debt—especially where AI intersects with customer data and core workflows. 
  • Partner with senior engineers and architects to evaluate designs, align on tradeoffs, and move the system forward. 
  • Mentor engineers through thoughtful code reviews and technical guidance, with room to step into formal people leadership over time. 

 

What You Bring: 

  • 7+ years building and evolving production web applications, with demonstrated ownership of complex systems and technical direction. 
  • Strong backend experience (Python or Ruby on Rails preferred; Java, Node.js, or Go welcome) and modern frontend development (React preferred). 
  • Hands-on experience shipping AI-driven features in production—LLM-based systems, automation workflows, or agentic patterns—with an emphasis on safety, observability, and maintainability. 
  • Deep understanding of cloud-native systems (GCP preferred), data platforms (BigQuery), and event-driven architectures (Kafka, Flink). 
  • Proven ability to design for enterprise-scale performance, reliability, and security. 
  • Comfort operating as a technical leader—navigating differing opinions, driving alignment, and mentoring peers. 
  • A builder’s mindset. You move with urgency, think long-term, and take ownership from idea to impact. 
  • An early adopter’s curiosity for agentic AI—and the discipline to ship it responsibly. 

Why OfficeSpace?

  • High-Performance Culture: At OfficeSpace, we believe in the power of accountability, focus, and drive. Our A-Player team members work together to deliver measurable, meaningful results. We recognize and reward those who push boundaries and achieve excellence.
  • Ownership and Accountability: We trust our employees to take full ownership of their roles, providing the autonomy to innovate and the support to succeed. We seek individuals who are self-motivated and thrive in an environment where they can drive impactful outcomes.
  • Technology-Forward: As a company invested in cutting-edge technology, we integrate AI and other advanced solutions across our platform to enhance productivity, customer experience, and process efficiency. Our team members are excited by the potential of AI and proactively explore ways it can drive our success.
  • Growth Mindset: Continuous learning and improvement are integral to our culture. We encourage our team to embrace challenges, seek knowledge, and develop both personally and professionally.
  • Innovation and Agility: We foster a dynamic, fast-paced environment where fresh ideas and bold solutions are celebrated. We embrace change and thrive on turning challenges into opportunities, with a team that is agile, proactive, and resilient.
  • Collaborative, Results-Driven Environment: We value purposeful collaboration that leads to shared success and stronger results. While our team members are independent, they recognize the value of working together to drive our mission forward.
  • Competitive Benefits and Rewards: OfficeSpace offers comprehensive and competitive benefits packages globally, designed to support our team’s health, well-being, and financial security. We invest in our people so they can excel.
    OfficeSpace is committed to building and promoting a diverse workforce and celebrates the unique qualities that individuals of various backgrounds and experiences offer. We are committed to basing all employment-related decisions upon valid job-related factors without regard to race, color, sex (including pregnancy, sexual orientation, and gender identity), age, religion, national origin, genetic information, military status, veteran status, physical or mental disability, or any other status protected by law. 

Top Skills

BigQuery
Flink
GCP
Kafka
Python
React
Ruby On Rails
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The Company
HQ: Escazú
180 Employees
Year Founded: 2004

What We Do

OfficeSpace is the AI workplace management platform that helps teams plan, connect, and perform in the hybrid office. More than 1,650+ global teams, including Scotiabank, Capital One, Boston Consulting Group, KPMG, and OpenAI use our intuitive software to gain critical insights on real estate, plan smart spaces, manage visitors, track assets, and create exceptional experiences for employees.

Why Work With Us

OfficeSpace fosters innovation, ownership, and inclusivity. We act with integrity, embrace growth, prioritize accountability, and value diverse voices. We’re committed to ethical AI, environmental impact, and supporting our team with flexible, hybrid work. Together, we shape the future of work.

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