Lead Software Engineer - ServiceNow

As a Lead ServiceNow Software Engineer, you will guide the delivery team in secure software engineering, focusing on the design, development, maintenance, testing, and evaluation of ServiceNow applications. You will work cross-functionally to understand business requirements, architecture, and technology direction, evaluate alternative approaches, and ensure ServiceNow features and stories are designed accordingly. You will incorporate state-of-the-art concepts and practices to enhance system functionality, scalability, resilience, security, and ease of use (developer/user experience). Agile principles will be applied to software development, emphasizing the delivery of business value, collaboration, continuous improvement, and sustainability.
Key Responsibilities:

• Lead team efforts to design, develop, test, and document complex ServiceNow applications.
• Support multiple teams by providing sound technical and procedural guidance and solution development.
• Collaborate with analysts, peers, and stakeholders to develop highly complex systems.
• Estimate software development tasks with predictable variances, given specified functional and business requirements.
• Evaluate secure coding practices and tools, recommending and driving improvements.
• Define and recommend metrics to improve quality, cycle time, reliability, and other key factors.
• Present system alterations and designs to peers and colleagues.
• Provide technical and procedural guidance to fellow team members, adjacent teams, and other relevant stakeholders.

Skills:

• Ensure adherence to relevant technical strategies, policies, standards, and practices.
• Participate in reviews of your own work and lead reviews of colleagues' work.
• Strong analytical and troubleshooting skills.
• Experience with Agile application development practices.
• Proficiency with ServiceNow development tools, including Studio, Flow Designer, Service Portal, and Virtual Agent.
• Expertise in building and managing Scripted REST APIs for external system integrations.
• Hands-on experience with ServiceNow Application Development, including creating and maintaining custom applications.
• Experience with DevOps practices such as CI/CD pipelines for ServiceNow development, using tools like Git is a plus.
• Strong skills in JavaScript, Glide Scripting, and API Development.

Qualifications:

• Bachelor's degree in a related discipline and 6 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 18 years' experience in a related field.
• Certified in ServiceNow system administration and/or application development (CSA, CAD).

Preferred Qualifications:

• ServiceNow Micro or Implementation Certifications.
• Agile Certifications.

USD 119,600.00 - 199,400.00 per year
Compensation:
Compensation includes a base salary of $119,600.00 - $199,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Cox Automotive
At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.