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Job Category
Software EngineeringJob Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Join our team building enterprise-grade AI Agents headed for GA in the coming months. We need a strong all-round software engineer who also brings deep, hands-on experience in production Agent architecture — someone who can operate across the full stack while specializing in Agent systems that enterprise customers rely on at scale.
Your Impact:
You'll own the architecture and delivery of production Agent capabilities under real GA timeline pressure — balancing speed with the reliability, security, and observability enterprise customers expect, while also contributing broadly across our backend and platform codebase.
As part of this role, you will:
- Architect, design, implement, test, and deliver production-grade software systems — including Agent capabilities built for scale and enterprise reliability
- Write high-quality, maintainable, well-tested code across services, APIs, and data layers, not just Agent-facing components
- Design orchestration patterns where AI Agents integrate into human and system workflows securely and predictably
- Build and maintain the shared system context — the explicit repository of design constraints, guardrails, and standards that keeps Agent behavior accurate and reliable in production
- Drive the technical path to GA: define readiness criteria, close architecture gaps, and de-risk the timeline
- Debug, troubleshoot, and resolve complex issues across the stack, from infrastructure to application logic
- Critically evaluate code and Agent behavior (human- or AI-generated) for correctness, security, and performance
- Participate in on-call rotation to keep services operational and highly available
- Mentor others on both general software engineering practices and Agent architecture patterns
- Present designs to internal/external stakeholders and review the designs of others
- Collaborate cross-functionally with product, design, and other engineering teams to ship end-to-end features
Required Skills:
- A related technical degree, or equivalent hands-on experience
- 8+ years of professional software development experience, including production experience architecting and shipping Agent-based systems
- Strong computer science fundamentals: data structures, algorithms, distributed systems, and API/service design
- Deep knowledge of object-oriented programming and proficiency in at least one OOP language (Java, JavaScript, C++, C#, Ruby, Python)
- Solid experience with databases (SQL/NoSQL), REST/GraphQL API design, and building scalable, secure backend services
- Familiarity with cloud infrastructure, CI/CD pipelines, and modern software delivery practices
- Proven experience with Agent orchestration frameworks, tool-calling patterns, and LLM integration in production environments
- Strong understanding of the reliability, security, and observability requirements unique to enterprise-grade Agent systems (guardrails, evaluation, monitoring, failure handling)
- Demonstrated AI-first engineering approach — fluent use of AI tools (Claude Code, GitHub Copilot, Codex, Cursor, etc.) in daily development
- Advanced prompt engineering skills — precise, structured prompting and system-context design that makes Agent outputs reliable and production-ready
- Excellent interpersonal skills and the ability to work with high autonomy under tight timelines
- Office-Flex: Work in-person at least 10 days per quarter
Preferred Skills:
- Prior experience taking an Agent product from build to GA at enterprise scale
- Experience with Agile software development and test-driven development
- Experience with large-scale, multi-tenant SaaS platforms
- Track record as a top performer in current and past roles
Benefits & Perks:
Check out our benefits site — wellbeing reimbursement, parental leave, adoption assistance, fertility benefits, and more.
Salesforce Information:
Check out our Salesforce Engineering Site.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $172,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $207,800 - $285,800 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.Skills Required
- Related technical degree or equivalent hands-on experience
- 8+ years of professional software development experience, including production experience architecting and shipping Agent-based systems
- Strong fundamentals in data structures, algorithms, distributed systems, and API/service design
- Object-oriented programming proficiency in at least one of Java, JavaScript, C++, C#, Ruby, or Python
- Experience with SQL or NoSQL databases, REST or GraphQL API design, and scalable secure backend services
- Familiarity with cloud infrastructure, CI/CD pipelines, and modern software delivery practices
- Production experience with Agent orchestration frameworks, tool-calling patterns, and LLM integration
- Understanding of reliability, security, observability, guardrails, evaluation, monitoring, and failure handling for enterprise Agent systems
- Daily fluency using AI development tools such as Claude Code, GitHub Copilot, Codex, or Cursor
- Advanced prompt engineering and system-context design skills
- Excellent interpersonal skills and ability to work autonomously under tight timelines
- Work in person at least 10 days per quarter under the Office-Flex policy
- Experience taking an Agent product from build to general availability at enterprise scale
- Experience with Agile software development and test-driven development
- Experience with large-scale, multi-tenant SaaS platforms
- Track record as a top performer in current and past roles
Salesforce Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Salesforce and has not been reviewed or approved by Salesforce.
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Healthcare Strength — Healthcare coverage is described as comprehensive, with medical, dental, and vision options, mental‑health programs, and low‑deductible or heavily subsidized tiers. Feedback suggests offerings like Lyra counseling, care navigation, and wellness reimbursements make access broad and user‑friendly.
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Parental & Family Support — Parental and family benefits are portrayed as robust, including paid leave for primary and secondary caregivers and extensive family‑building support such as fertility, adoption, and doula benefits. Backup childcare and caregiver resources provide practical help across different life stages.
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Leave & Time Off Breadth — Time‑off programs are highlighted as generous, with flexible PTO and hybrid options alongside seven days of paid Volunteer Time Off each year. Feedback suggests this combination supports work‑life balance and community engagement.
Salesforce Insights
What We Do
Salesforce is the #1 AI CRM, where Humans with agents drive customer success together. Through Agentforce, our groundbreaking suite of customizable agents and tools, Salesforce brings autonomous AI agents, unified data from any source, and best-in-class Customer 360 apps together on one integrated platform to help companies connect with customers in a whole new way. Salesforce is democratizing AI agents for businesses of every size and industry so every company can embrace a workforce without limits. Our low code, open, and secure platform helps companies build and customize Salesforce fast so they can safely scale AI-powered work to every customer and employee experience and transform their business. Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality, and sustainability, Salesforce is more than a business — we’re a platform for change.
Why Work With Us
There’s no typical day in the life of a Salesforce employee. You could be transforming our next AI innovation — or transforming your community. Closing deals — or closing your laptop for a day of Volunteer Time Off. Driving change for our customers — or driving change within one of our high-performing teams.
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