Description
Keeper Security is hiring a Senior Technical Product Manager, Enterprise Platform to own the roadmap and delivery of platform capabilities for enterprise and public sector customers with complex security, compliance and deployment requirements. This is a 100% remote position from select locations, with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL or El Dorado Hills, CA metro areas.
Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and help deliver secure, reliable and supportable platform capabilities for some of the world’s most demanding IT environments.
About Keeper
Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access. Learn why Keeper is trusted by leading organizations to defend against modern adversaries at KeeperSecurity.com.
About the Job
As a Senior Technical Product Manager, Enterprise Platform, you will own product scope, priorities and release planning for a strategic platform initiative serving enterprise, public sector and other highly regulated customers.
You will work across Engineering, QA, Product and customer-facing teams to turn customer, field and executive requirements into clear product scope, acceptance criteria and release plans. The initiative spans multiple Keeper product areas and shared services, including backend systems, Vault, Admin Console, privileged access management, secrets management, identity and deployment infrastructure.
This role requires strong technical fluency and experience delivering software into customer-managed, private cloud, on-premises or otherwise highly controlled environments. You should be comfortable discussing containers, CI/CD, Linux, networking, TLS, software packaging, cloud dependencies and deployment architecture well enough to evaluate trade-offs, identify risks and help drive technically complex work to completion.
You will own what is delivered, why it matters, how work is prioritized and when the platform is ready to release, while partnering closely with technical and QA leads on architecture, implementation and validation.
Responsibilities
- Own the product roadmap, priorities and release scope for secure customer-managed and restricted deployment environments
- Translate customer, field, CTO and business requirements into clear product requirements, feature definitions and measurable acceptance criteria
- Drive cross-functional delivery across multiple engineering teams working within shared codebases and platform services
- Define release plans, milestones, dependencies and readiness criteria across backend, client, PAM, identity, infrastructure and platform workstreams
- Own product requirements for installation, upgrades, versioning, rollback, supportability and lifecycle management
- Drive platform workstreams including database upgrades, logging and metrics, licensing, offline operation, customer-controlled encryption keys and deployment reliability
- Partner with technical leads to evaluate feasibility, resolve trade-offs and ensure requirements align with platform architecture and engineering standards
- Partner with QA to define acceptance criteria, validation requirements and release readiness
- Ensure customer-managed deployment requirements are incorporated into shared platform services while avoiding unnecessary product forks
- Maintain alignment between customer-managed deployment requirements and Keeper’s broader cloud platform roadmap
- Define requirements for containerized delivery across Docker, Kubernetes, Helm and Linux-based environments
- Define product requirements for secure software supply chain practices including image signing, SBOMs, release artifacts and auditable build processes
- Work with Engineering to identify cloud-specific dependencies and define requirements for customer-managed or disconnected alternatives
- Support Sales Engineering and customer-facing teams on technical evaluations, demonstrations, trials and early customer feedback
- Define requirements for installation, upgrade, administration and operational documentation
- Maintain clear visibility into delivery status, risks, dependencies and decisions for Product and Engineering leadership
- Protect product scope and uphold core platform principles including security, maintainability, zero-knowledge architecture and shared-code consistency
- Use AI-assisted tools such as Claude, ChatGPT or similar platforms to improve product research, requirements development, technical analysis, documentation and workflow efficiency
Requirements
- 7+ years of experience in product management, technical product management, platform product management or a related technical product role
- Significant experience owning technically complex software products or platform capabilities delivered across multiple engineering teams
- Direct experience shipping software that customers operate in their own environments, such as self-hosted, on-premises, appliance, private cloud or disconnected deployments
- Strong understanding of software installation, upgrades, versioning, backward compatibility, release planning and support lifecycle requirements
- Strong technical understanding of containers and deployment technologies including Docker, Kubernetes and Helm
- Familiarity with Linux systems, networking, DNS, TLS and common enterprise infrastructure concepts
- Understanding of CI/CD pipelines, build systems, container registries and modern software delivery practices
- Familiarity with cloud infrastructure and services, particularly AWS, and the role of services such as object storage, queues, messaging and email within distributed applications
- Ability to understand technical architecture documents, evaluate engineering trade-offs and participate effectively in infrastructure and deployment discussions
- Proven experience translating complex customer and technical requirements into clear product scope, user stories and acceptance criteria
- Experience leading delivery across multiple engineering teams without direct reporting authority
- Strong product judgment with the ability to prioritize competing requirements and maintain disciplined scope
- Strong written and verbal communication skills with the ability to work effectively with engineers, executives, customers and field teams
- Experience managing product risks, dependencies and release readiness across complex initiatives
- Ability and willingness to use AI-assisted tools effectively to support product research, technical analysis, documentation and execution
- U.S. citizenship required due to the nature of certain Keeper contracts
- Experience delivering software into air-gapped, disconnected or highly restricted environments
- Experience supporting government, defense or regulated environments such as DoD IL5, FedRAMP, classified systems or similar deployment models
- Active U.S. Government security clearance
- Experience with enterprise cybersecurity, privileged access management, secrets management, key management or identity security products
- Familiarity with zero-knowledge or end-to-end encrypted architectures
- Experience with software supply chain security, SBOMs, artifact signing and reproducible builds
- Familiarity with open-source licensing requirements including AGPL or similar licenses
- Experience with offline software licensing, entitlement management or license enforcement
- Familiarity with customer-managed databases, logging platforms and observability tooling
- Experience working closely with platform, infrastructure or DevOps engineering teams
Benefits
- Medical, Dental & Vision (inclusive of domestic partnerships)
- Employer Paid Life Insurance & Employee/Spouse/Child Supplemental Life
- Voluntary Short/Long Term Disability Insurance
- 401K (Roth/Traditional)
- A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc.)
- Above-market annual bonuses
Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Classification: Exempt
Keeper Candidate Privacy Notice
This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan).
1. Data We Collect
Information You provide:
- Contact details, CV/resume, cover letter
- Employment history, qualifications, work eligibility
- Application responses and uploaded documents
Information We generate:
- Interview notes, assessments, communications
- Scheduling information
Information From Others:
- Recruiter/referral information who submit your profile
- References (with your consent, before final offer)
- Public professional profiles
- Background verification (post offer)
Voluntary Diversity and Equal Opportunity Information
- We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements
2. How We Use Your Data
- Assess your application and suitability
- Manage interviews and recruitment workflow
- Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified)
- Comply with employment law obligations
3. Legal Basis
- Legitimate Interests (recruitment management, security and integrity of the hiring process)
- Contracting steps (for progressed candidates)
- Legal and regulatory compliance obligations; explicit consent where required
4. Who We Share Information With
Internal:
- HR, hiring managers, interviewers*, IT support for system administration
*Note - diversity and equal opportunity data is not shared with hiring managers.
Third Parties:
Service providers who assist with:
- Applicant tracking, recruitment systems and assessment providers
- Background verification vendors (post offer)
- Recruitment agencies (where applicable)
- Tools to support communication, collaboration and to securely store your data
Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place.
5. International Transfers
Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws.
6. Security
We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards.
7. Retention
We keep your data for 24 months from your last application activity, then delete or anonymize it.
Exceptions:
- You opt into our talent database for further retention by providing consent (extended retention)
- You're hired (transfers to employee records)
8. Your Rights
You have the following rights and can contact us at the email below to exercise them:
- Access, correct, or delete your data, subject to applicable law and retention requirements
- Object to or restrict processing
- Withdraw consent (where applicable)
- Request data portability
- Lodge a complaint with your data protection authority
If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law.
When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights.
9. Automated Decisions
Keeper does not make hiring decisions using solely automated processing.
10. Contact - Candidates can send privacy questions to: [email protected]
Skills Required
- 7+ years of experience in product management, technical product management, platform product management, or a related technical product role
- Experience owning technically complex software products or platform capabilities across multiple engineering teams
- Experience shipping self-hosted, on-premises, appliance, private-cloud, or disconnected software deployments
- Strong understanding of software installation, upgrades, versioning, backward compatibility, release planning, and support lifecycles
- Strong understanding of Docker, Kubernetes, and Helm
- Familiarity with Linux, networking, DNS, TLS, and enterprise infrastructure
- Understanding of CI/CD pipelines, build systems, container registries, and modern software delivery
- Familiarity with AWS cloud infrastructure and distributed application services
- Ability to evaluate technical architecture and engineering trade-offs
- Experience translating customer and technical requirements into product scope, user stories, and acceptance criteria
- Experience leading delivery across multiple engineering teams without direct reporting authority
- Ability to prioritize competing requirements and maintain disciplined scope
- Strong written and verbal communication skills
- Experience managing product risks, dependencies, and release readiness
- Ability and willingness to use AI-assisted tools for research, analysis, documentation, and execution
- U.S. citizenship
- Experience with air-gapped, disconnected, or highly restricted environments
- Experience with government, defense, or regulated environments such as DoD IL5, FedRAMP, or classified systems
- Active U.S. Government security clearance
- Experience with enterprise cybersecurity, privileged access management, secrets management, key management, or identity security products
- Familiarity with zero-knowledge or end-to-end encrypted architectures
- Experience with software supply-chain security, SBOMs, artifact signing, and reproducible builds
- Familiarity with AGPL or similar open-source licensing requirements
- Experience with offline software licensing, entitlement management, or license enforcement
- Familiarity with customer-managed databases, logging platforms, and observability tooling
- Experience working with platform, infrastructure, or DevOps engineering teams
Keeper Security, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Keeper Security, Inc. and has not been reviewed or approved by Keeper Security, Inc..
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Strong & Reliable Incentives — Sales incentives are described as market‑leading and uncapped, with accelerators that can materially increase earnings for high performers. OTE structures cited for AE roles indicate meaningful upside when quota is achieved.
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Flexible Benefits — Most roles are eligible for fully remote work with optional in‑office collaboration, providing flexibility in work arrangements. Role and location options support hybrid or remote setups across numerous regions.
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Wellbeing & Lifestyle Benefits — Perks include on‑site amenities at some locations (gym, meditation space, snacks/drinks, occasional meals) plus team events and volunteering. A free Keeper Family subscription adds a distinctive lifestyle benefit.
Keeper Security, Inc. Insights
What We Do
Keeper Security is the world's leading cybersecurity software company for securing and managing passwords and digital assets online. We were founded in 2011 and protect millions of consumers and thousands of business clients globally with our best-in-class encryption technology.
Why Work With Us
Working at a successful startup means you have opportunity to do personally fulfilling work and see your work help make history. You’ll be successful at Keeper if you are fearless, love to speak up with your own views, believe it’s best when communication is succinct and rich with solutions, work hard and strive for perfection. Keeper rewards its t
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