Jobs at Keeper Security, Inc.

Provides Tier 2 technical support for employees, workstations, mobile devices, identity systems, networks, and office infrastructure. Installs and maintains hardware, servers, switches, cabling, and endpoint management systems; troubleshoots access, connectivity, and software issues; supports onboarding, asset management, vendors, documentation, and IT projects. The role is an on-site technical resource requiring occasional after-hours support, hardware handling, and mentorship of Tier 1 staff.

Partners with leaders and employees across global teams on employee relations, performance management, compensation, compliance, HR transactions, workforce planning, organizational changes, and HR operations. Manages investigations, terminations, employment agreements, HRIS data, payroll coordination, workforce analytics, policies, and international employment practices. Builds scalable HR processes and collaborates with Finance, Legal, Recruiting, and EOR/PEO partners.

Drive new business in the DACH region through outbound prospecting and full sales-cycle management. Conduct demos, manage pipeline in Salesforce, close deals to meet quotas, and act as product expert for Keeper’s PAM/IAM solutions while engaging German- and English-speaking customers.

Own the roadmap, priorities, requirements, release planning, and delivery of secure enterprise platform capabilities for customer-managed, private-cloud, on-premises, and disconnected environments. Partner across engineering, QA, infrastructure, sales, and customer teams to define technical requirements, deployment architecture, lifecycle management, acceptance criteria, and release readiness for complex cybersecurity products.

Manage and grow an assigned portfolio of B2B SaaS customers across the EMEA market. Responsibilities include renewals, cross-sells, upsells, onboarding, technical and quarterly business reviews, issue resolution, customer advocacy, and advising clients on cybersecurity best practices. The role requires fluent French and English, enterprise and executive engagement, technical knowledge of integrations, Salesforce experience, and the ability to meet revenue targets.

Manage enterprise and federal cybersecurity compliance programs, audit readiness, continuous monitoring, POA&M remediation, third-party risk, policy governance, documentation, and security training. Coordinate cross-functional stakeholders across Security, Engineering, DevOps, IT, GRC, Procurement, and Legal. Maintain compliance plans, evidence, risk registers, control documentation, and audit-ready materials while supporting FedRAMP High, DoD IL5, SOC 2, ISO 27001, and related requirements.

Localize creative assets across 16+ languages and multiple formats using Adobe Creative Suite, Figma, and motion graphics tools. Manage translation workflows in Smartling, adapt layouts for language expansion, maintain brand and design consistency, perform quality assurance, and coordinate files, timelines, stakeholders, and deliverables. The role supports digital, print, presentation, video, and multimedia localization while improving production workflows and asset organization.

Develop and optimize global websites for technical SEO, GEO, crawlability, indexing, performance, internationalization, and user experience. Conduct audits, resolve technical defects, implement metadata, structured data, redirects, canonicalization, internal linking, sitemaps, and robots directives. Collaborate with marketing, search, design, and engineering teams, automate recurring audits, troubleshoot web technologies, validate launches, monitor regressions, and improve visibility across traditional and AI search platforms.

Create and execute graphic designs across digital and print media, including presentations, ads, social graphics, blogs, infographics, emails, websites, and marketing materials. Maintain consistent brand expression, improve templates, support campaigns and product launches, and translate complex concepts into accessible visual content. Collaborate with marketing, communications, and cross-functional stakeholders while managing multiple deadlines. The role requires strong typography, Adobe Creative Suite expertise, Figma proficiency, print production experience, communication skills, and a strong digital portfolio.

Own SEO and GEO initiatives for the French and broader EMEA markets, including keyword research, content localization, technical optimization, implementation, audits, reporting, and performance tracking. Optimize website content for traditional and AI-powered search, collaborate with development, product, design, and global SEO teams, manage the content calendar, and improve organic rankings, traffic, conversions, and lead generation.

Manage and grow an established EMEA customer portfolio for Keeper’s cybersecurity SaaS solutions. Responsibilities include meeting revenue quotas, renewing and expanding contracts, conducting business and technical reviews, advising customers on security best practices, resolving technical issues, driving adoption and advocacy, and engaging with enterprise and C-level stakeholders. The role requires strong SaaS account management, technical integration knowledge, Salesforce experience, and familiarity with cybersecurity or IAM.

Build full-stack software, backend services, APIs, frontend experiences, and shared integration capabilities supporting AI initiatives across Keeper’s products. Integrate LLMs, agents, and tool-calling workflows into secure production environments while maintaining zero-knowledge principles. Troubleshoot cross-product systems, improve reliability and observability, contribute to architecture and code reviews, automate testing and CI/CD, and collaborate with AI, product, and engineering teams.

Designs and maintains automated testing frameworks for AI-powered applications, APIs, backend services, and distributed systems. Defines test strategies, acceptance criteria, evaluation metrics, tolerances, and quality gates for deterministic and non-deterministic software. Builds regression, integration, API, and end-to-end coverage; evaluates LLMs, agents, prompts, and tool-calling workflows; integrates testing into CI/CD; analyzes failures, telemetry, and logs; reduces flaky tests; and partners with AI, engineering, and product teams on continuous quality practices.

Develop and execute technical SEO and GEO strategies to improve organic visibility, website performance, qualified traffic, and conversions. Conduct technical audits, keyword and competitor research, content optimization, on-page updates, analytics, and international SEO initiatives. Collaborate with development and cross-functional teams on site architecture, crawlability, structured data, Core Web Vitals, multilingual SEO, and emerging AI-powered search experiences.

Creates technical content covering cybersecurity, identity security, privileged access management, and emerging technologies. Produces product briefs, datasheets, white papers, blogs, website content, and educational materials. Collaborates with product marketing, product management, engineering, SEO, and subject matter experts to ensure technical accuracy, consistency, and audience relevance. Manages multiple content projects from research through publication while maintaining current terminology and messaging.

Design, develop, and maintain secure native iOS applications using Swift and Objective-C. Own architecture, implementation, performance optimization, debugging, automated testing, CI/CD, App Store releases, and technical documentation. Integrate APIs, authentication, and secure storage while collaborating with Product, Design, QA, and backend teams. Contribute to code reviews, technical direction, and adoption of emerging iOS technologies and AI-assisted development tools.

Administer Google Cloud, Google Workspace, and Gemini Enterprise environments, including IAM, licensing, user provisioning, data connectors, integrations, security controls, and AI governance. Troubleshoot complex cloud and SaaS issues, monitor access and administrative activity, document configurations, automate workflows with scripting and APIs, and partner with security, compliance, privacy, and business teams to ensure secure and scalable enterprise AI adoption.

Provide B2B technical support through phone, email, tickets, and chats. Troubleshoot product and service issues, maintain current product and policy knowledge, deliver professional customer assistance, escalate complex issues to Tier 2, and collaborate effectively with internal teams while working independently in a fast-paced environment.

Supports the EMEA Growth Marketing team with demand generation, field events, email campaigns, digital advertising, webinars, social media, content development, and campaign reporting. The intern will help configure campaigns in marketing platforms, coordinate projects, collaborate on international marketing programs, and monitor performance. This paid, three-month remote internship provides hands-on B2B marketing experience within the cybersecurity industry.

Drives new business within an assigned geography or vertical through cold outreach, lead generation, full-cycle sales, product demonstrations, proposal reviews, and contract activation. The role manages prospect pipelines, schedules meetings, develops customer relationships, maintains Salesforce activity records, and sells Keeper’s identity and privileged access management solutions to IT organizations in Portuguese and English.