Role: Product Manager – Transit (Proposition Management)
Location: Mumbai
Experience: 5–8 Years of experience
in Product Management, Payments, FinTech, Mobility, Transit, or Consulting
Qualification: BE / B.Tech or
equivalent
Role Contour
- Own and drive the product roadmap for Transit
payment solutions, including RuPay On-The-Go and related mobility payment
products.
- Identify market opportunities, customer needs,
and industry trends to define product enhancements and new solutions.
- Drive end-to-end product lifecycle management,
from conceptualization and business case creation to launch and adoption.
- Collaborate with transit operators, banks, system
integrators, AFC providers, and technology partners to expand product
acceptance and usage.
- Ensure successful execution of product
initiatives by coordinating with technology, certification, operations,
risk, and business teams.
- Monitor product performance, business growth, and
customer feedback to drive continuous improvements.
Key Accountabilities
- Develop and manage the Transit product roadmap
aligned with business objectives and market requirements.
- Drive feature development, product enhancements,
and innovation initiatives for Transit payment products.
- Work closely with banks, terminal vendors, AFC
providers, card manufacturers, and payment ecosystem partners to enable
product rollouts.
- Engage with certification, technology, and
operations teams to ensure timely implementation and deployment of product
features.
- Collaborate with transit operators to understand
business challenges and provide appropriate payment and ticketing
solutions.
- Identify and develop new use cases to enhance
customer adoption and transaction volumes.
- Conduct market research and competitive
benchmarking to identify product improvement opportunities.
- Prepare business cases, pricing models, and
product propositions to support commercial growth.
- Track key product metrics, performance
indicators, customer adoption, and revenue outcomes.
- Drive stakeholder engagement across internal and
external ecosystems to ensure successful product delivery.
- Drive AI based initiatives for transit to improve
customer experience and get more use cases included to grow transit
business.
- Support business development teams in customer
presentations, RFP responses, and solution discussions.
- Ensure compliance with regulatory, scheme, and
operational requirements relevant to Transit products.
Skills & Competencies
1. Product Management and Product Lifecycle Management
2. Strong understanding of Digital Payments, Cards, and
UPI Ecosystem
3. Knowledge of Transit Payments, AFC Systems, NCMC, and
Mobility Solutions
4. Product Design, Innovation, and Solution Development
5. AI based data modelling to identify opportunities to
grow business
6. Stakeholder and Ecosystem Management
7. Business Analysis and Commercial Acumen
8. Program and Project Management
9. Data Analytics and Decision-Making Skills
10.Problem Solving and Critical Thinking
11.Effective Communication and
Presentation Skills
12.Customer-Centric Approach
13.Cross-Functional Collaboration and
Influencing Skills
Preferred Experience
- Experience in Payments, Cards, Transit, Mobility,
FinTech, or Digital Commerce domains.
- Exposure to NCMC, Open Loop Transit Payments,
EMV/RuPay Card Ecosystem, AFC Systems, or Public Transport Solutions.
- Experience in managing products involving
multiple external stakeholders and technology integrations.
- Familiarity with certification processes, partner
onboarding, and ecosystem enablement.
Skills Required
- 5-8 years of experience in product management, payments, FinTech, mobility, transit, or consulting
- BE, B.Tech, or equivalent qualification
- Experience in payments, cards, transit, mobility, FinTech, or digital commerce
- Exposure to NCMC, open-loop transit payments, EMV/RuPay card ecosystem, AFC systems, or public transport solutions
- Experience managing products involving multiple external stakeholders and technology integrations
- Familiarity with certification processes, partner onboarding, and ecosystem enablement
What We Do
NPCI is an umbrella organisation for all retail payment systems in India. It was set up with the support & guidance from Reserve Bank of India (RBI) & Indian Banks Association (IBA). A registered company under Section 8 of the Companies Act, 2013. Watch the NPCI Corporate AV - https://youtu.be/RGl9YQ6CB20 Products & Services Unified Payments Interface Unique payment solution which empowers a recipient to initiate the payment request from a smartphone. It facilitates 'virtual payment address' as a payment identifier for sending & collecting money & works on single click 2 factor authentication. Immediate Payment Service A 24X7, real time, cost effective, independent channel, retail payment service, introduced by NPCI, empowering customers to transfer money instantly with banks & RBI authorised PPIs across India. RuPay Robust card scheme designed to offer payment products with superior features & processes specifically designed to cater to diverse consumer needs. *99# USSD based mobile banking platform that makes banking services accessible to all the bank account holders on their mobile phones. National Automated Clearing House Centralised payment system developed with an aim to consolidate multiple ECS systems running across the country & provide a framework for the removal of local barriers/inhibitors. Aadhaar Enabled Payment System Bank led model which allows online financial inclusion transactions at micro-ATMs through the business correspondent of any bank using the Aadhaar authentication. e-KYC Electronic way of conducting authentic & real time KYC of a customer using Aadhaar authentication. Cheque Truncation System Electronic image of the cheque is transmitted to the drawee bank by the clearing house, along with relevant information. National Financial Switch Facilitates routing of ATM transactions through inter-connectivity between its member institutions thereby enabling the citizens of the country to utilise any ATM of a connected entity
