This specific role will work on evolving our dealership products to be modern and AI-first, with a strong emphasis on customer data management and core dealer workflows. We are focused on unifying vehicle acquisition, sales, and service workflows into a single view of the customer and enabling next best action logic.
The role will also champion AI-driven product strategy, customer data stewardship, unified workflow ownership, outcome-driven development, dealer empathy, and platform thinking.
Candidates should be fluent in AI/ML concepts, capable of crafting compelling product narratives, and comfortable engaging directly with dealers and OEM partners.
Core Responsibilities:
- Strategy & Discovery
- Understand customer segments, personas, and competitive dynamics. Partner with UX, marketing, and stakeholders to shape product direction.
- Planning & Alignment
- Build and maintain product vision, roadmap, and go-to-market strategies. Ensure feature alignment across products and teams.
- Development & Execution
- Collaborate with Product Owners, UX, and Engineering to prototype, test, and validate solutions. Make build/buy/partner decisions and support pricing and ROI strategies.
- Evaluation & Optimization
- Monitor KPIs, recommend pivots, and sunset underperforming products. Communicate impact to internal and external audiences.
What Sets This Role Apart
- Adaptability & Ambiguity Readiness: Comfortable navigating ambiguity and shifting priorities. Willing to flex between full lifecycle PM and PO responsibilities in the future - although initially the role is not focused on full lifecycle.
- AI Leadership & Curiosity: Insatiably curious. Early adopter and champion of AI-both in personal workflows and product innovation.
- Narrative Crafting & Evangelism: Skilled storyteller who can articulate product vision and value across internal and external audiences.
- Customer Data Stewardship: Understands CDP architecture, data governance. Able to connect data across marketing, sales, and service.
- Unified Workflow Ownership: Designs for cross-functional continuity across acquisition, sales, and service workflows with next best action logic.
- Dealer-Facing Confidence: Skilled in building trust and communicating with dealer partners. Comfortable with field interviews, ride-alongs, and co-design sessions.
- Collaboration Excellence: Exceptional at forging partnerships across Product, Tech, Marketing, and Sales. A connector who thrives in cross-functional environments.
- Platform Thinking: Thinks beyond products to ecosystems-API strategy, integration frameworks, and modular architecture.
Future-Ready Product Leadership
As product roles evolve, this Lead PM will:
- Embrace AI-assisted decision-making and automated experimentation
- Lead outcome-driven product development over feature delivery
- Champion platform thinking and ecosystem integration
- Own business outcomes through experimentation, hypothesis testing, and metric definition
- Evangelize product vision internally and externally
- Steward customer data with a privacy-first mindset
- Design for unified workflows and next best action enablement
Who You Are
A lifelong learner, you excel at bringing together various ideas and perspectives and devising a solid plan of action. Here's more on what you have to offer:
- A bachelor's degree in a related discipline and 6 years of experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years of experience; a Ph.D. and 1 year of experience; or 10 years of experience.
- A deep understanding of business, product performance and industry principles, practices and procedures.
- Familiarity with SAFe Agile methodology.
- Hands-on experience with product planning, lifecycle methodologies, research, analysis, epics, features, KPIs and analytics. (4 years)
- Proven experience or self-initiated learning in AI technologies, applications, or related skills.
- Naturally curious and inquisitive, with a talent for asking thoughtful questions that clarify goals, surface hidden challenges, and spark innovation
- Strong operational execution skills with a strategic mindset
Nice to have:
- Human Center Design is a plus!
- Automotive industry
USD 108,800.00 - 181,400.00 per year
Compensation:
Compensation includes a base salary of $108,800.00 - $181,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Top Skills
What the Team is Saying
What We Do
For well over a century, Cox Enterprises has been shaping the future with daring ideas and values-driven thinking.
Since our founding in 1898, our relentless spirit of innovation has driven us to disrupt industries and enhance the quality of life in the communities we serve. Through our major divisions — Cox Communications, Cox Automotive and Cox Farms — our people have countless opportunities to grow and make an impact in the communications and automotive industries, as well as in new ventures in agriculture, cleantech, digital media and more.
As a privately-held, family-owned business, we know that people are our most valuable asset. We offer a supportive and inclusive environment with flexible career growth, amazing benefits and work-life balance at the forefront.
Our mission, our ways of working and our commitment to people are what make our workplace culture remarkably flexible and resilient. Join us to build a better future and make your mark.
Why Work With Us
At our core, Cox is a technology company that values human relationships. We know people feel most empowered when their work has meaning, when they feel respected and have opportunities to grow. “Career satisfaction” is not enough at Cox — we’re here to help you find balance, live well and achieve your career goals even as they change over time.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Every person has different working styles and preferences — and we aim to empower teams to work where they are most comfortable. Some roles require in-person work, but for those that can be performed remotely, we offer flexibility.
