Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S.
Cedar’s mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience.
The Role
Cedar is improving the healthcare financial experience. Our technology transforms the patient's financial journey, enabling providers to thrive despite rapidly evolving economic conditions, while helping patients understand the cost of their care. Gain further insight into this opportunity by viewing this video featuring the hiring manager:
https://www.youtube.com/watch?v=buxlCinX5c8
Cedar is looking for a Lead Product Manager to lead product development for a cross-functional squad that will be responsible for (a) scaling our product suite, as well as (b) exploring new product bets like ‘simplifying insurance discovery’ to increase affordability for the most vulnerable U.S. patient populations. At a high-level, the role will involve:
- Product Strategy: Work with clients, prospects, and other healthcare entities to ensure we have an understanding of important problems to solve, as well as opportunities for Cedar to differentiate itself. Develop business cases and strategies that will help us achieve these goals.
- Execution: Work with Commercial, Engineering, Design, and Data to execute on the roadmap and deliver high quality products
- Commercialization: Collaborate with commercial and business teams to understand evolving customer needs, iterate, and drive adoption to fully realize customer value
This is a senior role that will work on high-visibility initiatives. The ideal candidate has (a) proven track record of delivering complex software products, including 0 to 1 initiatives, (b) excellent internal/external executive communication, and (c) expertise in related healthcare domains like RCM or insurance.
Responsibilities
- Work cross-functionally with nearly every function (ex: Commercial, Makers, Legal, Security)
- Drive product strategy by generating market insights via client engagement and desk research
- Craft a compelling vision, strategy, and roadmap based on user needs and company goals
- Develop and execute on roadmap with dev team (Eng, Design, Data)
- Define measurement strategies for team and launches, while teaming with Data to draw insights
- Define GTM for your product with Commercial to ensure flawless delivery + customer value
- Develop + share thought leadership around your product + its market
Required Skills & Experience
- 5+ years of product management experience in a rapid-growth startup environment
- Track record of successfully delivering complex software products (especially 0 to 1 initiatives)
- Strong executive communication + project management skills with leadership teams
Comfortable solving big, ambiguous problems via experimentation and limited data - Ability to think strategically and craft a compelling team vision
- Experience working with technical architects and an understanding of data models
- Experience working directly with engineers and designers to ship customer-facing applications
- Strong analytical and data driven approach
Bonus Qualifications
- Prior knowledge of the healthcare space (RCM, insurance, etc.)
- Technical background in product-related software engineering
- Prior B2B product experience in an enterprise client-facing role
Compensation Range and Benefits
- Salary/Hourly Rate Range*: $187,000 - $220,000
- This role is equity eligible
- This role offers a competitive benefits and wellness package
*Subject to location, experience, and education
#LI-REMOTE
#LI-MZ
What do we offer to the ideal candidate?
- A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year
- Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you
- For exempt employees: Unlimited PTO for vacation, sick and mental health days–we encourage everyone to take at least 20 days of PTO per year to ensure dedicated time to spend with loved ones, explore, rest and recharge
- 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work
- Diversity initiatives that encourage Cedarians to bring their whole selves to work, including the Cedarian Advisory Group (a cross-functional cohort focused on increasing internal inclusiveness at Cedar) and three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians)
- Competitive pay, equity (for qualifying roles) and health benefits that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month)
- Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation
- Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally
About us
Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. Over the past several years, we’ve raised more than $350 million in funding from investors such as Andreessen Horowitz and Tiger Global, bringing Cedar’s valuation to $3.2 billion.
As of December 2023, Cedar is engaging with 25 million patients on an annualized basis, and is on target to process $2.6 billion in patient payments annually. Cedar’s ambition is to serve 50-60 million Americans by 2025, about half of the U.S. population that makes medical payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.
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What We Do
Cedar is the AI-powered healthcare financial experience platform, built for the rising cost and complexity of healthcare payments. We help millions of people every year understand and resolve their medical bills with clarity and compassion, while helping healthcare organizations operate more efficiently. We’re combining AI, smart design, and empathy to fix one of healthcare’s most urgent crises.
Why Work With Us
Built on over a billion patient interactions, our platform unifies billing, payments, coverage, and support into one intelligent solution that learns and adapts, delivering stronger results for providers and more empathetic, affordable experiences for patients. We co-innovate with healthcare leaders to make care more accessible and affordable.
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Employees work remotely.
Cedar has adopted a hybrid work model that enables all Cedarians to work in a way that best serves them. For some, that means working from our NYC HQ. Most, (two-thirds) of our employees work remotely and only come to our office for team on-sites
