Lead Product Manager, Reporting and Platform

Posted 5 Hours Ago
Be an Early Applicant
5 Locations
Hybrid
Senior level
Software
The Role
Lead the Platform and Reporting product area, define data contracts and models, own end-to-end reporting and analytics strategy, partner with data/infra and sales to drive enterprise adoption and ROI, prioritize dependency-heavy features, and lead designers and engineers to measurable outcomes.
Summary Generated by Built In

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 14,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world. We're growing fast and hiring the talent to match.

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.
We're growing fast and hiring the Product talent to match.

We are seeking a Lead Product Manager to oversee the Platform and Reporting capabilities in our Core division. This division contains the bulk of MaintainX features that our customers use everyday, including work orders, parts inventories, and other frontline workflows and analytics. We are looking for someone with deep experience as a Platform PM serving customers with complex data products and experience evolving these capabilities into a differentiator in the Enterprise segment. As MaintainX moves upmarket, our products need to broaden their scope from serving front-line executors and line managers to serving a more diverse and senior set of stakeholders within the Enterprise — if this excites you, we want to speak to you!

What you'll do:

  • Own our Platform capabilities by acting as a product bridge between Core, Infrastructure, and Data Engineering teams. You’ll defining the data contracts, data models, and platform capabilities that power your reporting and analytics products

  • Own our Reporting capabilities end-to-end, leveraging data, user research and competitive/market analysis to help shape the strategy for how our customers interact with and consume the data within MaintainX

  • Spearhead our ROI initiative to make plain the operational benefits of partnering with MaintainX within the product surface

  • Execute on a mixture of large innovations and smaller quality-of-life improvements to supercharge our product and our sales team’s ability to close Fortune 5000 companies.

  • Work closely with the sales team to directly help close large deals by crisply articulating how our reporting and analytics capabilities meet the needs of other senior operational stakeholders

  • Evolve our reporting and analytics products from serving frontline managers to a broader enterprise audience, including ops leaders, finance, and EHS stakeholders.

  • Inspire and motivate a team of designers and engineers to achieve ambitious outcomes, defining and measuring success using metrics

About you:

  • 8+ years in product management with meaningful time in a platform or infrastructure-adjacent capacity, ideally at a company serving Enterprise customers

  • Proven experience building customer-facing analytics or reporting products, with enough understanding of the underlying data modeling and pipeline decisions to hold your own with data and infrastructure engineers

  • Comfortable navigating cross-team data dependencies — able to define requirements upstream (data, infra, platform) while staying laser-focused on downstream customer outcomes

  • Experience partnering directly with sales as a company moves upmarket from SMB to Enterprise, including getting into deals and translating complex product capabilities for senior buyers

  • Track record of expanding a product's audience — from operational end-users to more senior or diverse stakeholders like operations leaders, finance, or EHS functions

  • Can make smart scope trade-offs on dependency-heavy features, knowing when to ship something narrow and when to hold for a more complete solution

  • Able to inspire and rally a team around a clear vision, strategy, and roadmap — and connect day-to-day work to specific KPIs and business goals

  • Strong relationship-builder who can work credibly across all levels, from ICs to executives

  • Strong pattern recognition — knows how to apply proven solutions to new contexts without over-engineering

  • An expert level of English, both spoken and written, is required, as the individual will need to lead platform engineering managers across multiple teams, present technical priorities to executive stakeholders, and align with engineering leaders outside Québec on a daily basis.

What’s in it for you:

  • Competitive salary and meaningful equity opportunities.

  • Healthcare, dental, and vision coverage.

  • 401(k) / RRSP enrolment program.

  • Take what you need PTO.

  • A Work Culture where:

    • You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.

    • We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to make the life of blue-collar workers easier worldwide by creating software that meets their needs and realities. Our product is truly life-changing for 80% of the workforce that doesn’t work behind a desk and needs enterprise-grade software at their fingertips.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

 

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Skills Required

  • 8+ years in product management with platform or infrastructure-adjacent experience
  • Proven experience building customer-facing analytics or reporting products
  • Understanding of data modeling, data contracts, and data pipeline decisions
  • Experience navigating cross-team data dependencies with data, infra, and platform teams
  • Experience partnering with sales to support upmarket/enterprise deals
  • Track record expanding a product's audience to senior stakeholders (ops leaders, finance, EHS)
  • Ability to make smart scope trade-offs on dependency-heavy features
  • Experience inspiring and leading cross-functional design and engineering teams and defining KPIs
  • Strong relationship-building and stakeholder management across ICs to executives
  • Expert-level English, both spoken and written

MaintainX Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MaintainX and has not been reviewed or approved by MaintainX.

  • Strong & Reliable Incentives Feedback suggests incentive structures with accelerators can significantly boost earnings for high performers, making roles feel rewarding when targets are met.
  • Healthcare Strength Company materials indicate comprehensive medical, dental, and vision coverage as core benefits, and feedback suggests employees value the breadth of this coverage.
  • Leave & Time Off Breadth Job materials describe flexible or 'take what you need' PTO policies, and feedback suggests this flexibility supports work-life balance.

MaintainX Insights

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The Company
HQ: San Francisco, California
300 Employees
Year Founded: 2018

What We Do

MaintainX is the leading maintenance and work execution software, designed specifically for industrial and frontline teams. We help companies streamline maintenance operations, improve asset management, and empower workers—all while delivering insights that can improve your bottom line. As a mobile-first platform, MaintainX delivers a modern, IoT-enabled solution for maintenance, reliability, and operations teams trusted by over 6,500 companies worldwide. If you’re looking for a CMMS solution that’s easy to use and implement, look no further. The MaintainX platform manages over 15 million work orders and 2.5 million assets, and is used by hundreds of thousands of workers globally. We help customers reduce unplanned downtime and increase asset availability, while meeting complex compliance needs and keeping workers safe. Ready to ditch the clipboard? Here's what we can help your team digitize: -Maintenance Work Orders -Preventive Maintenance -Safety Procedures -Safety and Environmental Audits -Multi-site Reporting -IoT & ERP Integrations -Auditing/Inspection Workflows -Training Checklists -Parts Order Management & Vendor Connections We’re proud to serve some of the world’s largest brands, including Duracell, AB InBev, Univar, Cintas, McDonalds, Titan America, and many more. To learn more, please visit www.maintainx.com

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