Jobs at MaintainX

Lead a team of 4-6 product designers for MaintainX's web and mobile B2B SaaS products. Own design quality, translate product strategy into execution, partner with Product and Engineering, grow designers, raise craft and design system standards, and adopt AI tools to accelerate design work.

Hunt and close new enterprise accounts across UK&I-led EMEA. Own full sales cycle from cold outreach to contract signature, manage complex multi-stakeholder deals (£/€250K-£/€1M+ ACV), build pipeline, coordinate with BDRs and Marketing, and feed market intelligence to Product and GTM leadership.

The Account Executive will drive sales by closing new accounts, prospecting, conducting presentations, and maintaining organization across multiple tasks while using sales technology effectively.

The Integration Developer designs, develops, and implements custom integration solutions, supports clients, and collaborates with teams on integration projects to ensure success.

As Principal AI Platform Engineer, you will own the technical vision for the AI platform, defining architecture, scaling systems, and driving cross-division alignment in AI development.

The Customer Success Manager will engage with clients to drive product adoption, retention, and growth, managing accounts and creating success plans.

The Enterprise Account Director will manage public sector accounts, conducting sales through prospecting, presentations, and nurturing leads, with a focus on closing new business.

The Integration Services Manager leads a team of integration consultants, ensuring successful delivery of integration solutions while maintaining high client satisfaction and team development.

As a Full Stack Developer at MaintainX, you'll collaborate with teams to develop features, optimize product systems, mentor engineers, and maintain code standards.

Develop software infrastructure for AI-based development tools, maintaining reliable environments, agent orchestration, and ensuring effective integration with internal systems.

As a Senior Product Designer, you'll lead end-to-end design for MaintainX's AI-driven product experience across web and mobile, collaborating with cross-functional teams to create intuitive interfaces and contribute to the design system.

Technical owner of the support stack, leading Zendesk configuration, integrations (n8n, Zapier, Intercom), QA and staging, disaster recovery, documentation, and dashboards to improve scalability, resilience, automation, and data integrity across enterprise support operations.

Technical owner of MaintainX's support infrastructure. Lead Zendesk ecosystem and middleware integrations (n8n, Zapier, Intercom), design QA and disaster recovery, maintain version-controlled documentation, build reliable dashboards, and partner with Support, Engineering, and Product to scale resilience and data integrity.

Maintain and scale the support infrastructure for 13,000+ clients. Own the Zendesk ecosystem and integrations (ZIS, Intercom, n8n, Zapier), enforce QA processes and preproduction testing, design disaster recovery and backup strategies, produce versioned documentation, and deliver standardized dashboards and metrics while bridging support, engineering, and product.

Lead the Platform and Reporting capabilities for MaintainX by managing cross-team collaborations, defining data contracts, and evolving reporting products for Enterprise customers. Drive ROI initiatives, help close large deals, and inspire a team of designers and engineers to achieve ambitious outcomes.

The Customer Success Manager at MaintainX will manage a portfolio of accounts, ensuring client satisfaction and growth through strategic engagement, product adoption, and risk management.

The Full-Stack Developer will design, develop, and maintain integrations, APIs, and applications for MaintainX, focusing on high-quality, reliable code and collaboration with teams.

Technical owner of the support infrastructure: manage and scale Zendesk ecosystem, build and maintain integrations (n8n/Zapier/Intercom), enforce QA and staging processes, design disaster recovery, maintain version-controlled documentation, and create dashboards to ensure routing, resilience, data integrity, and trusted visibility for enterprise support operations.

Technical owner of MaintainX's support infrastructure. Lead Zendesk ecosystem and integrations (n8n, Zapier, Intercom), ensure scalability and resilience, define QA and disaster recovery, maintain version-controlled documentation, and build accurate dashboards for leadership visibility.

Build and maintain backend foundations and developer tooling for an internal developer platform: design platform primitives, GraphQL APIs, CI/CD workflows, event-driven patterns, OpenAPI golden paths, and AI-native integrations to accelerate developer productivity.