Jobs at MaintainX

Own the technical vision and architecture for an AI platform of agents, skills, and tools. Scale retrieval/knowledge systems, build developer experience, orchestration, observability, and evaluation/feedback loops. Align cross-division engineering strategy and drive platform adoption.

Build and maintain React Native foundations and tooling for an internal mobile developer platform. Integrate AI-native workflows, consolidate SDKs, CI pipelines, build tools, and reusable components, raise engineering standards, and collaborate with platform and product teams to accelerate mobile feature delivery.

Lead the strategy and execution of MaintainX reporting, analytics, and ROI products. Expand capabilities from frontline managers to enterprise stakeholders, including operations, finance, and EHS leaders. Partner with data, infrastructure, design, engineering, sales, and post-sales teams to define requirements, support enterprise deals, prioritize roadmap investments, and measure customer and business outcomes through KPIs.

Lead the Platform and Reporting product area, define data contracts and models, own end-to-end reporting and analytics strategy, partner with data/infra and sales to drive enterprise adoption and ROI, prioritize dependency-heavy features, and lead designers and engineers to measurable outcomes.

Build and ship full-stack features across product and platform teams, from planning through production. Partner with product managers and designers, own system reliability and performance, review code, mentor developers, and improve tooling, testing, and delivery practices. Work in a TypeScript, React, Node.js, and MySQL environment, participate in on-call rotation, and assume ownership of a feature area or system within six months.

Build and maintain full-stack web or mobile products across product and platform teams. Ship features end to end, collaborate with product managers and designers, own system reliability and performance, review code, mentor developers, and improve tooling, testing, and delivery practices. The role requires on-call participation and ownership of a feature area within six months.

Own the generation side of Document Intelligence by designing prompts, schemas, validators, multimodal context assembly, and model-selection strategies. Build evaluation datasets and rubrics, monitor factuality and quality, identify regressions, and ship reliable LLM features into production. Work with video, PDF, audio, and image inputs to generate validated maintenance entities while balancing quality, cost, and latency.

Manage a book of mid-market accounts post-sale to drive retention and expansion. Identify upsell opportunities, run demos and quarterly business reviews, maintain accurate pipeline and forecasts, use CRM and sales tools, and ensure exceptional client service and documentation.

Lead and manage a team of Mid-Market Account Executives by coaching, hiring, onboarding, and performance-managing reps. Improve processes, forecasting, and outbound programs, remove obstacles, review pipelines, and report weekly on team performance to help achieve revenue targets.

Manage full sales cycle for transactional enterprise SaaS deals, support field account executives with outbound prospecting and inbound leads, execute renewals, drive event attendance and follow-up, and maintain CRM accuracy and forecasts.

Lead a team of 4-6 product designers to deliver web and mobile B2B SaaS experiences for frontline maintenance users. Set creative direction, coach designers, translate product strategy into design execution, collaborate with product and engineering, improve the design system, and adopt AI tools to speed and improve design outcomes.

Drive full-cycle enterprise sales across large mid-market and enterprise LATAM customers. Own complex, multi-month deals including ROI modeling, POCs, executive negotiations, procurement/security/legal navigation, and cross-functional coordination to land and expand strategic accounts.

Lead and build a high-performing BDR team in Raleigh, owning hiring, ramp, coaching, outbound playbook, pipeline predictability, and cross-functional alignment with Marketing and Sales.

Design, build, and maintain backend foundations and internal developer platform tooling. Integrate AI-native workflows, consolidate platform primitives (developer portal, local dev, service templates, GraphQL, event-driven patterns, OpenAPI), and improve CI/CD pipelines. Collaborate with platform and product teams and raise engineering standards to accelerate developer productivity.

Own and drive the LLMX AI platform roadmap, defining primitives (agents, orchestration, memory, conversational UI), building evaluation and observability infrastructure, shaping model/infrastructure buy vs. build decisions, and partnering across product and enterprise teams to ensure adoption, quality, and cost/latency optimization.

Customer-facing implementation analyst who configures the MaintainX platform, manages data migration, gathers business requirements, runs stakeholder workshops, delivers end-user training, transfers knowledge to internal teams, resolves technical issues, and manages multiple accounts and project milestones to drive successful onboarding and platform adoption.

Qualify a high volume of inbound leads (≈60/day), convert interest into confirmed meetings for account executives, update and maintain pipeline in Salesforce, follow up proactively, and collaborate with Marketing and AEs to improve lead quality and conversion. Targets include >90% SQL attainment at six months and progression to closing roles within 12 months for top performers.

Serve as the dedicated integrations solutions architect bridging sales and post‑sales teams. Conduct technical discovery, scope integrations, produce data flow diagrams and effort estimates, build reusable integration assets, deliver demos and proofs‑of‑concept, and advise on feasibility, pricing risks, and handoffs to implementation.

Serve as the pre-sales solutions architect for integrations, translating customer requirements into clear integration scope, data flow diagrams, and effort estimates. Lead technical discovery with prospects, assess feasibility and risks, build reusable integration templates and reference architectures, run demos and POCs, and collaborate with sales, product, engineering, and legal to accelerate deals and ensure smooth handoffs to post-sales integration teams.

Design, build and maintain React Native foundations and developer-platform tools. Integrate AI workflows, improve engineering standards, consolidate platform components (developer portal, local workflows, generators, CI/CD), and drive internal adoption via documentation, demos, and developer support.