Develop and support innovative product capabilities with a strong foundation in product development and modern AI solutions including LLM-driven applications.
As an Applied AI, Product Associate within the Merchant Services Solutions & Commercialization team, you will support the design, delivery, and commercialization of AI-powered products that enhance merchant and client experiences across the payments lifecycle.
The Merchant Services Solutions & Commercialization team is responsible for identifying, incubating, and scaling innovative solutions that accelerate growth, improve client experiences, and unlock new commercial opportunities across JPMorgan Merchant Services. The team partners across product, engineering, sales, servicing, and operations to bring innovative solutions to market and drive measurable business outcomes.
Job responsibilities
- Support product roadmap development and backlog management for AI and agentic initiatives
- Partner with engineering and design teams to define requirements and deliver AI-powered capabilities
- Assist with experimentation, prompt iteration, model evaluation, and performance optimization
- Conduct customer, stakeholder, and market research to identify product opportunities and inform prioritization
- Gather and synthesize user feedback to improve product experiences and business outcomes
- Monitor product performance and support data-driven decision making
- Contribute to launch planning, adoption strategies, and commercialization activities
Required qualifications, capabilities, and skills
- 3+ years of relevant product, technology, or domain experience
- Foundational knowledge of product development and modern AI/GenAI solutions
- Familiarity with LLM concepts, APIs, workflow automation tools, or related technologies
- Strong analytical, problem-solving, and communication skills
- Ability to work effectively across cross-functional teams
Preferred qualifications, capabilities, and skills
Experience in payments, financial services, SaaS, commerce, technology, or other data-driven industries is a plus
FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.
About UsWe offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 3+ years of relevant product, technology, or domain experience
- Foundational knowledge of product development and modern AI/GenAI solutions
- Familiarity with LLM concepts, APIs, workflow automation tools, or related technologies
- Strong analytical, problem-solving, and communication skills
- Ability to work effectively across cross-functional teams
- Experience in payments, financial services, SaaS, commerce, technology, or other data-driven industries
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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