Wells Fargo is seeking a Lead Process Engineer with strong Risk & Controls, process modeling, and workflow auditing acumen to join the HR Process Excellence and Transformation Team. This role leads and facilitates service modeling workshops supporting RCSA, driving process simplification and preventative risk mitigation. For additional information on this line of business, please refer to the external Careers Site at www.wellsfargojobs.com
In this role, you will:
- Execute the enterprise RCSA service modeling standards and practices
- Lead initiatives requiring specialized knowledge to support risk management efforts
- Build effective relationships with HR service leaders and partners
- Conduct root cause analysis and develop business cases for technology, staffing, and structural recommendations
- Evaluate processes and identify underlying risks across stakeholders, mapping out issues and making recommendations to mitigate risk across end-to-end service
- Develop metrics and controls for future improvement opportunities
- Ensure effective use of cultural focus, tools, and operational excellence methods
- Coach multiple cross-functional redesign teams
- Make decisions and resolve issues to meet business objectives
- Interpret policies, procedures, and compliance requirements
- Collaborate and influence across all levels, including senior managers
- Lead teams to achieve objectives
Required Qualifications:
- 5+ years of Process Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- Working knowledge of HR processes and services
- RCSA refresh experience, service modeling facilitation, consulting, or workshop facilitation
- Proficiency with enterprise modeling standards using iGrafx with strong QA results
- Lean Six Sigma (Green Belt or higher)
- Process simplification mindset that guides stakeholders to address risk at the source and recommends design enhancements that leverage automation using modern tools, including Workday, ServiceNow, low code no code, ML/AI solutions.
- Ability to quickly establish credibility to build and maintain effective working relationships
- Excellent verbal & written communication at all levels
Job Expectations:
- This position is not eligible for visa sponsorship
- Hybrid work model from one of the posted locations
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What We Do
Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.1 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations.
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At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it – Wells Fargo once again ranked in the top three – making us the #1 financial services employer – on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.
Why Work With Us
We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. We ranked in the top 3 on the 2025 LinkedIn Top Companies list – and #1 among financial services companies – as the best workplace “to grow your career” in the U.S.
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