Commercial Loan Servicing Specialist Military Apprentice

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Charlotte, NC, USA
Hybrid
Fintech • Financial Services
Wells Fargo: Tech-powered. Innovation-led. We're transforming financial services.
The Role
About this role:
Wells Fargo is seeking a Commercial Loan Servicing Specialist Military Apprentice as part of our Corporate Investment Banking Lending Operations (CIBLO) Division within Wells Fargo. Learn more about the career areas and business divisions at wellsfargojobs.com.
Wells Fargo's Corporate & Investment Banking (CIB) Lending Operations is the operational backbone that supports the bank's corporate lending, structured finance, and capital markets-connected lending activities. In simple terms, it executes, services, and oversees the lifecycle of complex corporate loans - especially syndicated, participated, structured, and specialty lending products.
In this role, you will:
  • Provide servicing activities for low to moderately complex commercial products
  • Coordinate all aspects of resolving open customer service issues and interact with internal and external customers
  • Provide customer service, loan and regulatory diligence and ensure compliance with all bank policies, procedures, and regulatory requirements
  • Evaluate and upload data into the systems of record
  • Serve as primary liaison and work collaboratively with Sales, Legal, Control and Risk, Technology, and various Operations and company teams as necessary to progress customer-focused needs
  • Review and negotiate basic loan servicing transactions, evaluate risks, and devise strategies to mitigate risks and identify procedural modifications
  • Serve as an escalation point in the resolution of client issues
  • Provide guidance and training to peers
  • Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
  • Present recommendations for resolving low to moderately complex situations and exercise independent judgment while developing expertise in the function, policies, procedures, and compliance requirements
  • Apprentices within the U.S. Department of Labor accredited Apprenticeship program perform a variety of structured duties, including a combination of (however, not limited to) on-the-job training, coursework and mentorship, under the supervision of a hiring manager, program manager and a mentor. Apprenticeships are designed to assist in the professional development of an apprentice, in preparation for the post-apprenticeship role. Program Managers will facilitate an apprentice's required path for professional development. This ensures an apprentice will have gained the proficiency and obtained the required experience of a fully functioning post-program role

Required Qualifications:
  • 1+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:
  • Military experience in any branch of service: Army, National Guard, Air Force, Space Force, Navy, Marines, Coast Guard or Reserves
  • Experience reviewing financial or operational documentation, including the ability to work with multiple data sources and ensure accuracy
  • Familiarity with processes that involve coordination across several teams or stakeholders (e.g., tracking requirements, verifying information, or supporting complex workflows)
  • Ability to prioritize tasks, manage time effectively, and meet deadlines in a dynamic environment
  • Strong verbal, written, and interpersonal communication skills
  • Ability to identify problems, analyze root causes, and contribute to effective solutions
  • Demonstrated ability to work both independently and collaboratively within a team
  • Comfort working in a fast‑paced, deadline‑driven setting
  • Solid critical thinking skills and the ability to adapt to change, new information, or shifting priorities
  • Commitment to delivering excellent service and building strong professional relationships
  • Sound knowledge of Microsoft Office (Word, Excel, & Outlook)

Job Expectations:
  • Enrollment into Wells Fargo's DOL Registered Apprentice Program is required. Apprentices are considered full-time employees within the program. As such, Apprentices are expected to not only uphold and adhere to Wells Fargo and the Apprenticeship Program, but also expected to follow Wells Fargo's prescribed policies, procedures, and employee expectations
  • Ability to work a hybrid schedule
  • Willingness to work on-site at stated location on the job opening

Posting Locations:
  • 1525 W WT Harris Blvd, Charlotte, North Carolina 28262

#MilitaryApprentice

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The Company
HQ: San Francisco, CA
205,000 Employees
Year Founded: 1852

What We Do

Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.1 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it – Wells Fargo once again ranked in the top three – making us the #1 financial services employer – on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.

Why Work With Us

We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. We ranked in the top 3 on the 2025 LinkedIn Top Companies list – and #1 among financial services companies – as the best workplace “to grow your career” in the U.S.

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