Lead, Platform Engineering

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Lead, Platform Engineering

Overview
• Platform Services manage our systems, networks, and data centers, aiming to deliver secure, scalable, and resilient infrastructure and software deployment capabilities for our global solutions.
• Provide administration of production, pre-production, UAT, and development database systems, assisting in designing the database tier for our global payments solution.
• Maintain a robust, scalable, and high-performance production database environment, collaborating with system engineers, database developers, and senior database administrators.
Role
• Responsible for installing, configuring, creating, patching, and administering PostgreSQL and Oracle databases.
• Implement proactive monitoring of all databases to predict and diagnose most problems before they impact application performance or user experience.
• Configure and manage Oracle installations, including RAC, upgrades, patches, and GoldenGate replication.
• Configure and manage PostgreSQL installations, replication, upgrades, minor patching activities, and both physical and logical PostgreSQL replication.
• Undertake periodic upgrades of database schemas, performing testing and verification of released database schema upgrades.
• Create and maintain documentation, procedures, and best practice guides for database deployment and maintenance.
• Collaborate with development and other support teams to participate in release and change management processes, implementing new features/functions and applying mandatory patches or upgrades.
• Due to the nature of the organization and environment at MPGS, the role may require non-standard work hours to minimize downtime. On-call support is a part of job responsibilities.
All About You
• Solid experience in troubleshooting and tuning Oracle and postgres databases with extensive experience as a Database Administrator in large organisations.
• Thorough understanding and significant experience of database backup and recovery, performance monitoring and tuning, data manipulation and migration.
• Strong technical knowledge of database architecture, data storage and management principles, with experience using related technologies
• Experience with highly availabile database architectures.
• Significant experience in Oracle and postgres database including replication technologies.
• Experience Unix shell scripting and Knowledge of automation technologies like Chef or Ansible.
• Bachelor’s Degree or the equivalent qualification/industry experience within IT/eCommerce
• Any Enterprise Database certification in Oracle or posrgres techonologies is a desirable qualification.
• Hands on approach to Crisi management, problem resolution and root cause analysis.
• Strong communication skills both written and verbal coupled with strong problem solving skills.
• Positive attitude with the ability to adapt and be flexible within a fast paced environment.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.