Lead Platform/Cloud Engineer

Reposted 7 Days Ago
Hiring Remotely in San Francisco, CA
In-Office or Remote
184K-253K Annually
Senior level
Cloud • Software
If you’re ready to build your future — and the future of technology — then you’re in the right place.
The Role
The Lead Platform/Cloud Engineer will manage Heroku's cloud infrastructure, enhance deployment strategies, and lead technical improvements while fostering team collaboration.
Summary Generated by Built In

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Heroku operates the world’s largest PaaS cloud, continuously delivering millions of apps with 6+ million container deployments, 16+ billion routing requests, and 10+ terabytes of application logs per day. Our vision is for developers to focus on their applications and leave operations to us.
We work in small groups who are heartfelt about our users’ problems. We plan weekly, chat daily, and work closely together. Our team is a globally distributed remote community with members excited to work together on challenging distributed systems problems.
We hope you are passionate about joining our community of engineers. We love to learn, to operate a gigantic distributed system, and to sustain a remote culture of support and growth.
Examples of recent Runtime engineering work at Heroku

  • Better orchestration and config management: growing out of our early Terraform usage into a robust system leveraging Terraform Cloud to manage the deployment pipeline of Heroku’s backing Runtime services across several shards.
  • Component modernization: building the next version of our router
  • Researching and learning: using our Kubernetes orchestration backend for our internal Runtime API as part of a larger effort to build the next generation of our runtime
  • Infrastructure improvements: transitioned our use of K8s from self-managed to managed by integrating EKS and implemented a new authentication scheme to integrate our container registry with EKS.
  • Expansion and Growth: expanding our Private Spaces and Common Runtime products into new regions to give customers more options about where their applications are deployed.
  • Core infrastructure scaling and growth: broke up a critical, monolithic Ruby application that performs many container scheduling tasks and refactored it as a set of well scoped gRPC Go services.

Profiles relevant to us would feature

  • 5+ years in a full-time, professional software engineering role
  • Experience developing production software in Go or Ruby
  • Experience deploying services on Kubernetes
  • Experience using AWS and deep familiarity with its services and offerings
  • Experience deploying, operating and supporting critical production systems
  • Experience in a technical leadership role in a collaborative team environment
  • Enthusiasm for learning new languages, frameworks, and skills
  • A commitment to winning together as a team, and collaboration over going it alone
  • Excellent written and verbal communication skills, including the ability to work effectively with geographically distributed teams and people of various backgrounds
  • Experience working on a distributed software engineering / DevOps team

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For California-based roles, the base salary hiring range for this position is $184,000 to $253,000.

Top Skills

AWS
Go
Grpc
Kubernetes
Ruby
Terraform
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The Company
HQ: San Francisco, CA
72,000 Employees

What We Do

Salesforce is the #1 AI CRM, where Humans with agents drive customer success together. Through Agentforce, our groundbreaking suite of customizable agents and tools, Salesforce brings autonomous AI agents, unified data from any source, and best-in-class Customer 360 apps together on one integrated platform to help companies connect with customers in a whole new way.

Salesforce is democratizing AI agents for businesses of every size and industry so every company can embrace a workforce without limits. Our low code, open, and secure platform helps companies build and customize Salesforce fast so they can safely scale AI-powered work to every customer and employee experience and transform their business.

Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality, and sustainability, Salesforce is more than a business — we’re a platform for change.

Why Work With Us

There’s no typical day in the life of a Salesforce employee. You could be transforming our next AI innovation — or transforming your community. Closing deals — or closing your laptop for a day of Volunteer Time Off. Driving change for our customers — or driving change within one of our high-performing teams.

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