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The Role
Lead regional content operations and governance for Emerging Markets, managing intake-to-delivery workflows, Adobe Workfront briefs, stakeholder enablement, approval processes, reuse and discoverability of promotional content, and performance-driven optimization across markets.
Summary Generated by Built In
Work Location Assignment: Mexico City, must be able to work from assigned Pfizer office 2-3 days per week, or as needed by the business
Role Summary
The Account Executive is a core leadership role within the Emerging Markets (EM) Content Catalyst Center of Excellence (CoE). Acting as the strategic single point of contact, this role ensures the execution, governance, and continuous optimization of EM promotional content across markets.
This position goes beyond delivery coordination and plays a critical role in operationalizing the EM‑C3oE mission: defining standards, ensuring scalable reuse, accelerating time-to-market, and enabling EM markets through a consistent, performance-driven omnichannel content model.
Key Responsibilities
Content Operations & Governance
Stakeholder & Market Enablement
Qualifications / Experience
Skills & Competencies
Strategic Impact
This role is key to enabling the EM C3oE evolution:
The Account Executive ensures that EM C3oE standards, vision, and value are translated into daily execution and measurable business impact across Emerging Markets.
EEO (Equal Employment Opportunity) & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, or disability.
To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers .
Public Affairs & Communication
Role Summary
The Account Executive is a core leadership role within the Emerging Markets (EM) Content Catalyst Center of Excellence (CoE). Acting as the strategic single point of contact, this role ensures the execution, governance, and continuous optimization of EM promotional content across markets.
This position goes beyond delivery coordination and plays a critical role in operationalizing the EM‑C3oE mission: defining standards, ensuring scalable reuse, accelerating time-to-market, and enabling EM markets through a consistent, performance-driven omnichannel content model.
- Enables the transition from content execution to content systems, supporting the EM‑C3oE vision of scalable, reusable, and market-ready content.
- Serves as a key connector between strategy, operations, governance, and performance, ensuring the EM C3oE delivers measurable value to EM markets.
Key Responsibilities
Content Operations & Governance
- Own and oversee EM C3oE initiatives end-to-end, from intake through delivery, ensuring alignment with CoE priorities, standardized workflows, and regional governance models.
- Lead brief management and workflow governance in Adobe Workfront, enforcing clarity of scope, accountability, and consistent ways of working across markets.
- Oversee and continuously optimize regional approval and review processes, driving systemic improvements that reduce cycle time and operational complexity.
- Ensure content governance standards are upheld across internal and external repositories, enabling discoverability, traceability, compliance, and reuse at scale.
Stakeholder & Market Enablement
- Act as a strategic partner to EM stakeholders, managing expectations, prioritization, and delivery in a complex, matrixed regional environment.
- Partner closely with the Content Catalyst Lead, the Content Management and all teh production team to ensure seamless content lifecycle management, from submission and approval to distribution and reuse.
- Support EM markets by enabling efficient access to high-quality, reusable content, reinforcing the EM C3oE mission of accelerating market execution while reducing duplication and cost.
Qualifications / Experience
- Successful candidate typically has 5+ years of experience in account management, project management, content operations, or a related role.
- Bachelor's degree in Business Administration, Communications, Marketing, or a related field.
- Proficient in English language, both written and verbal.
- Experience in digital promotional content, omnichannel marketing, or content lifecycle management preferred.
- Experience working in regional or global, matrixed organizations is a strong advantage.
Skills & Competencies
- Strategic stakeholder and senior‑level communication
- Strong governance and operating‑model mindset
- High level of organization, prioritization, and accountability
- Ability to manage complex, multi‑market initiatives in parallel and across different time zones
- Data‑driven approach to performance, optimization, and continuous improvement
- Familiarity with digital workflow, Adobe Workfront, and content management platforms
- Use and management of AI tools to streamline processes and execute analyses that support strategic decision-making
- Basic knowledge of design principles and understanding of omnichannel strategies
- Creation of executive reports to communicate progress, metrics, and project tracking to BMLs and key stakeholders
- Continuous improvement mindset and proactivity in proposing solutions that add value to the operating model and the EM C3oE vision
- Ability to connect insights, performance, and strategy across regional content initiatives
Strategic Impact
This role is key to enabling the EM C3oE evolution:
- From execution to governance
- From isolated assets to reusable content ecosystems
- From local delivery to regional scalability
- From AI and data driven enablement
The Account Executive ensures that EM C3oE standards, vision, and value are translated into daily execution and measurable business impact across Emerging Markets.
EEO (Equal Employment Opportunity) & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, or disability.
To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers .
Public Affairs & Communication
Skills Required
- 5+ years experience in account management, project management, content operations, or related role
- Bachelor's degree in Business Administration, Communications, Marketing, or related field
- Proficient in English, both written and verbal
- Familiarity with digital workflow and content management platforms
- Experience with Adobe Workfront (brief management and workflow governance)
- Experience in digital promotional content, omnichannel marketing, or content lifecycle management
- Experience working in regional or global, matrixed organizations
- Use and management of AI tools to streamline processes and support strategic decision-making
- Basic knowledge of design principles and omnichannel strategies
- Ability to create executive reports communicating progress, metrics, and project tracking
What the Team is Saying
Daniel
Diagnostics Launch Lead
Anna
R&D Privacy Steward
Esteban
Specialist
Pfizer
Pfizer Compensation & Benefits Highlights
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Healthcare Strength — Health coverage includes comprehensive medical with robust mental‑health networks, plus dental and vision options, and coverage for infertility/family‑building and transgender‑affirming care. Recent U.S. summaries name mental‑health partners and outline multiple plan choices.
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Retirement Support — The retirement program provides a 401(k) with company match plus an additional employer Retirement Savings Contribution, along with financial‑planning support and company‑paid life and disability insurance. These elements are highlighted as part of the core U.S. package.
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Parental & Family Support — Parental leave is described as up to 26 weeks in the U.S. when combining paid non‑medical parental leave with medical recovery where applicable, with exact pay and weeks dependent on circumstances and plan elections. Family‑building support includes egg preservation, adoption, and surrogacy coverage.
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The Company
What We Do
Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.
Why Work With Us
We are the inventors, the problem solvers, the big thinkers — those who surmount any hurdle to deliver breakthrough medicines to the people who are counting on them the most.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
2.5 days a week
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