Lead People Operations Advisor

Your role at Dynatrace
Supports the development, implementation, administration and operation of various People& Culture programs, practices and procedures. Addresses people leaders' and employees' questions and concerns related to local or country specific policies and programs. Works closely with P&C and business teams to develop and execute P&C strategies that enable accomplishment of business objectives. Coaches and advises people leaders and individuals on Dynatrace P&C policies and practices.
Role Overview
A people operations expert, providing expert guidance to employees, business leaders, Strategic P&C Business Partners and global COEs on various people and labour law topics relevant to the specific market (USA + Canada). Works in partnership with the global people operations team and actively resolves tier 2 level query escalations.
Champions P&C initiatives and drives continuous improvement of people services as well as supporting employee and workplace experience initiatives in collaboration with the EEX and WPX teams.
This role offers a hybrid working model, requiring at least three days a week at our Boston office: 280 Congress Street, Boston, MA 02210.
Key Responsibilities
• Provide expert advice and guidance on people topics specific to the local market to employees, business leaders, HRBPs, and global P&C COEs. • Act as a trusted advisor for matters, such as Compensation, Benefits, Talent Acquisition, Diversity, Learning & Development, ensuring consistent deployment, application of policies and programs, and alignment with global strategies and local market needs.• Provides advanced level of federal, state and local labor law solutions relevant to the respective markets, as a trusted advisor to ensure compliance, labor law adherence and operational effectiveness. • Handle and resolve more complex (tier 2) people operations queries, ensuring customer focus, timely and effective solutions.• Supports and consults with leaders with performance enablement, ensuring seamless guidance on performance improvement, and coaches managers on Dynatrace values and behaviours• Actively resolve employee queries related to people operations, offering support and solutions to enhance the employee experience.• Contribute to the continuous improvement and deployment of people operations services by identifying areas for enhancement and implementing best practices.• Collaborate with local site leadership on P&C activities, ensuring alignment and effective communication. Thinks global, acts local.• Works closely with leadership and teams to improve working relationships, build morale, increase productivity and employee retention. • Champion employee experience initiatives in partnership with the Workplace Experience and Employee Experience teams, promoting a positive and engaging workplace culture.• Ensure compliance with local labor laws and regulations, maintaining accurate records and documentation as required.• Provide regular updates and reports to the Director, Global People Operations, highlighting key activities, challenges, and achievements.
What will help you succeed
Qualifications
Minimum requirements:

• Minimum of 5 years of experience in HR or people operations, with a focus on providing expert guidance and handling escalations
• Bachelor's degree in human resources, Business Administration, or a relevant experience considered.

Preferred requirements:
• Experience in a multinational company is an advantage.• Strong knowledge of local labor laws and regulations essential - USA and Canada. • Fluency in English essential. Other languages advantageous.• Excellent communication and interpersonal skills.• Ability to manage multiple priorities and work effectively in a fast-paced environment.• Strong problem-solving skills and attention to detail.• Proficiency in HRIS systems and Microsoft Office Suite.
Why you will love being a Dynatracer

• A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
• Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
• A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
• An environment that fosters innovation, enables creative collaboration, and allows you to grow.
• A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
• A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all
• A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.

Compensation Data
DOE, salary $120K - $140K, plus Health, Dental, Life, STD, LTD, 401K, PTO. Total compensation may vary depending on candidate experience/education and location.