About this opportunity:
Ericsson is looking for the next order and delivery superstar who is responsible for order management and accountable for 100% clarification final check, monitoring and delivering orders according to sales order/project requirements for all products and services. The job role covers responsibilities within order execution for sales order and project deliveries, return and transportation. All to choose an efficient execution of the supply chain to optimize management and control in order and return flows.
What you will do:
1. Order Management-Determine how, when and from where the required items will be delivered in order to meet customer requirement in a cost-efficient way.- Register the incoming internal order and verify it to ensure that clarified order is booked.- Ensure material requirements are generated to fulfil customer requests.- Monitor the order to ensure all line items are confirmed, the order is acknowledged in a timely manner and ensure that it meets customer/project requirement.- Assign products to network activities, ensure requirements are triggered and manage material availability confirmation.- Analyze and cater to the change request from stakeholders.- Ensure that outbound deliveries are ready for transportation in alignment with order acknowledgement and/or call-off request.
2. Transport Management- Optimize transport based on predefined choices and lead time requirement.- Secure that shipments are executed as planned. From Logistic Service Provider (LSP) confirmation until physical goods delivery and Transport Service purchase order creation.-The processing of invoices/credit notes related to PO and Non-PO and prepare the invoices/credit notes for payment.
3. Return Management- Create/register a Customer Service Request (CSR) Determine how and where to return.- Select scenario and take decision to authorize or reject Customer Service Request (CSR)Determine how and where to return.- Manage and control the flow of receiving faulty/excess material.- Execution of return materials to the source as per Return Materials Authorization Instruction.- Execution of repair order to initiate the repair work.
The skills you bring:
Behaviors & Job Skills
Adaptability, Communication, Delivering Results, Dependability, Building Relationships, Critical Thinking, SAP IM, Dangerous Goods, Excess Material Management, Order Management, Return Management, Goods Transport, Transport Optimization.
Education
Bachelor's degree in industrial engineering, Supply Chain Management, Logistics/ Operations Management.
Experience
Corresponding work experience within relevant areas. Logistics and Supply chain knowledge, good verbal and written communication skills in English mandatory.
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Indonesia (ID) || Jakarta
Req ID: 790908
Skills Required
- Bachelor's degree in Industrial Engineering, Supply Chain Management, Logistics, or Operations Management
- Relevant work experience in logistics, supply chain, order management, transport management, or return management
- Logistics and supply chain knowledge
- Strong written and verbal communication skills in English
- SAP IM knowledge
- Dangerous goods knowledge
- Order management, return management, goods transport, and transport optimization skills
What the Team is Saying
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What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
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Ericsson Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Ericsson adopts a hybrid work model globally because we know balance matters. Sometimes things are better in real life. Other times we can be more productive at home. Our hybrid approach gives you the best of both worlds.
