Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the world's largest and most influential companies.
Job responsibilities
- Design enterprise DNS architectures and standards that support resilient, scalable name resolution across hybrid environments.
- Engineer IPv6 addressing plans and network designs using 128-bit formats, subnetting, and architecture patterns (e.g., GUA, ULA).
- Implement reverse DNS delegation for IPv6 using ip6.arpa zones and nibble-format delegation models.
- Execute IPv6 transition and mitigation approaches (e.g., Dual-Stack, NAT64, DNS64) aligned to application and network readiness.
- Operate core DNS services with an availability-first mindset, ensuring consistent performance and predictable change outcomes.
- Troubleshoot complex DNS and connectivity issues using disciplined diagnostics (e.g., dig, nslookup) across A vs. AAAA resolution paths.
- Analyze routing and protocol interactions impacting DNS and reachability, including TCP/IP layering and routing protocols (e.g., BGP, OSPFv3).
- Automate repeatable DNS and IPv6 operational tasks to reduce manual effort and improve consistency, auditability, and time-to-recovery.
- Document designs, runbooks, and troubleshooting playbooks that raise team effectiveness and reduce operational ambiguity.
- Uses enterprise-authorized AI capabilities within the work environment to accelerate infrastructure analysis and design documentation, validating outputs and handling operational data according to sensitivity and security requirements.
-
Applies reuse-first, AI-assisted practices within delivery and automation routines to identify recurring issues and validate remediation options, ensuring changes are traceable/auditable and aligned to resiliency and security expectations.
Required qualifications, capabilities, and skills
- Formal training or certification on Infrastructure engineering concepts and 5+ years applied experience
- Advanced DNS core competencies, including authoritative and recursive DNS concepts, record types, and operational best practices.
- IPv6 addressing & architecture fluency, including 128-bit address formats, subnetting, and network design with Global Unicast and Unique Local addressing.
- Reverse DNS delegation knowledge for IPv6 using ip6.arpa zones and nibble-format delegations (in contrast to IPv4 in-addr.arpa).
- Hands-on experience with IPv6 transition and mitigation mechanisms, including Dual-Stack, NAT64, and DNS64.
- Strong networking & diagnostics capability, including practical understanding of TCP/IP layers and how they intersect with DNS behavior.
- Working knowledge of routing protocols that interact with DNS reachability and traffic paths, including BGP and OSPFv3.
- Proven troubleshooting skills using tools such as dig and nslookup to debug resolution outcomes and validate connectivity across A vs. AAAA records.
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.
- Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations
- Experience operating within controlled change environments, including planning, peer review, and documentation expectations.
- Proficiency with logging, telemetry, and visualization tools such as Splunk, SevOne, ThousandEyes, and Grafana.
- Strong presentation skills, including the ability to explain DNS/IPv6 concepts and operational risk in a crisp, stakeholder-friendly way.
- Experience building operational dashboards and service health indicators to improve transparency and proactive detection.
- Demonstrated ability to standardize and simplify complex network/DNS patterns into repeatable reference architectures.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Formal training or certification in infrastructure engineering concepts
- At least 5 years of applied infrastructure engineering experience
- Advanced DNS knowledge, including authoritative and recursive DNS, record types, and operational best practices
- Fluency in IPv6 addressing, subnetting, Global Unicast addressing, Unique Local addressing, and network architecture
- Knowledge of IPv6 reverse DNS delegation using ip6.arpa zones and nibble-format delegations
- Hands-on experience with Dual-Stack, NAT64, and DNS64
- Strong networking and diagnostics knowledge, including TCP/IP layers and DNS behavior
- Working knowledge of BGP and OSPFv3
- Troubleshooting experience using dig and nslookup to analyze A and AAAA resolution and connectivity
- Experience using enterprise-authorized AI capabilities in infrastructure engineering workflows
- Ability to validate AI-assisted recommendations and consider resiliency, security, data sensitivity, and auditability
- Experience working in controlled change environments with planning, peer review, and documentation
- Proficiency with Splunk, SevOne, ThousandEyes, and Grafana
- Strong presentation skills for explaining DNS, IPv6, and operational risk
- Experience building operational dashboards and service health indicators
- Ability to standardize complex network and DNS patterns into repeatable reference architectures
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
-
Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
-
Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
-
Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
Gallery
