Lead Infrastructure Engineer

Posted 3 Days Ago
2 Locations
Remote or Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Leads enterprise database and infrastructure operations across SQL Server, PostgreSQL, and vector database platforms. Designs monitoring and alerting solutions, troubleshoots performance and Availability Group issues, manages application pools and certificates, and supports AI/ML retrieval workloads. Collaborates with distributed teams, uses AI tools to automate operations, resolves high-priority incidents, and participates in on-call support.
Summary Generated by Built In

Job responsibilities
• Provides recommendations and insight on data management, governance procedures, and intricacies applicable to the acquisition, maintenance, validation, and utilization of data.
• Works with other team members, including offshore teams, to resolve high-priority issues.
• Helps manage GAIA application pools.
• Designs and maintains reliable software solutions for monitoring and alerting as needed.
• Works with the team on database performance issues, including code and infrastructure issues, sometimes using SQL Sentry.
• Monitors and troubleshoots SQL Server Availability Groups, including replication issues, database failovers, and general troubleshooting.
• Works with the team on certificate tracking and renewals.
• Supports PostgreSQL environments and vector database platforms used for AI/ML retrieval workloads, including embedding storage, indexing, and query performance.
• Uses AI tools and agents in day-to-day work to increase productivity, automate routine tasks, and speed up issue diagnosis and resolution.
• Partners with offshore and globally distributed teams to ensure consistent coverage, knowledge sharing, and delivery across time zones.
• Supports the on-call rotation for the team.
• Adds to a team culture of diversity, equity, inclusion, and respect.

Required qualifications, capabilities, and skills
• 7+ years of hands-on experience managing enterprise databases and supporting infrastructure in large-scale, mission-critical environments.
• Deep hands-on experience with relational databases, particularly Microsoft SQL Server, plus working experience with PostgreSQL.
• Proficiency with Transact-SQL (T-SQL).
• Experience designing, deploying, and troubleshooting SQL infrastructure, including Availability Groups (replication and failover).
• Working knowledge of vector databases (e.g., pgvector, Pinecone, Milvus, Chroma) and how they support AI/LLM retrieval and search workloads.
• Experience with PowerShell scripting and ETL processes.
• Experience with database performance troubleshooting and tuning, including tools such as SQL Sentry.
• Experience designing and maintaining monitoring and alerting solutions at scale.
• Ability to work collaboratively with cross-functional teams, including non-technical business stakeholders and offshore teams.
• Experience with internal cloud applications.
• Strong communication skills, with the ability to convey complex technical concepts to non-technical audiences.
• Experience with version control systems like Git and Bitbucket for data.
• A track record of applying AI tools to automate database operations, modernize workflows, and resolve issues more efficiently.
• A forward-looking mindset toward AI-driven transformation, with a demonstrated interest in modernizing database automation and tooling using AI capabilities.

Preferred qualifications, capabilities, and skills
• Experience with SQL Server Availability Groups.
• Proficiency with PowerShell.
• Solid understanding of Transact-SQL.
• Experience with internal cloud application infrastructure.
• Experience with overall SQL troubleshooting.
• Experience working with offshore or globally distributed engineering teams.
• Experience with PostgreSQL administration and performance tuning.
• Experience with vector database platforms and retrieval-augmented generation (RAG) architectures.
• Experience with developing AI agents, Skills, MCPs, and custom targeted agent profiles.
• Hands-on experience using AI coding assistants (GitHub Copilot and/or Claude) and applying them to database automation, scripting, and operational tooling.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the TeamOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Skills Required

  • 7+ years of hands-on experience managing enterprise databases and supporting infrastructure in large-scale, mission-critical environments.
  • Deep hands-on experience with relational databases, particularly Microsoft SQL Server, plus working experience with PostgreSQL.
  • Proficiency with Transact-SQL (T-SQL).
  • Experience designing, deploying, and troubleshooting SQL infrastructure, including Availability Groups, replication, and failover.
  • Working knowledge of vector databases such as pgvector, Pinecone, Milvus, or Chroma and AI/LLM retrieval workloads.
  • Experience with PowerShell scripting and ETL processes.
  • Experience with database performance troubleshooting and tuning, including SQL Sentry.
  • Experience designing and maintaining monitoring and alerting solutions at scale.
  • Ability to collaborate with cross-functional teams, non-technical stakeholders, and offshore teams.
  • Experience with internal cloud applications.
  • Strong communication skills for explaining complex technical concepts to non-technical audiences.
  • Experience with version control systems such as Git and Bitbucket for data.
  • Track record of applying AI tools to automate database operations, modernize workflows, and resolve issues efficiently.
  • Forward-looking interest in AI-driven transformation, database automation, and modern tooling.
  • Experience with SQL Server Availability Groups.
  • Proficiency with PowerShell.
  • Solid understanding of Transact-SQL.
  • Experience with internal cloud application infrastructure.
  • Experience with overall SQL troubleshooting.
  • Experience working with offshore or globally distributed engineering teams.
  • Experience with PostgreSQL administration and performance tuning.
  • Experience with vector database platforms and retrieval-augmented generation architectures.
  • Experience developing AI agents, Skills, MCPs, and custom targeted agent profiles.
  • Hands-on experience using GitHub Copilot or Claude for database automation, scripting, and operational tooling.

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
  • Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
  • Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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