Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the world's largest and most influential companies.
As a Lead Infrastructure Engineer at JPMorganChase within Corporate Technology, you will serve as a subject matter expert on virtualization and operating system platforms, driving the stability, scalability, and performance of critical infrastructure. You will partner across application and infrastructure teams to identify risks, govern remediation efforts, and ensure end-to-end monitoring of systems running at scale. Your work will directly influence the reliability of platforms that support the firm's global operations, and your technical leadership will help shape team culture and engineering standards.
Job responsibilities
- Serve as a subject matter expert on VMware (ESXi, vCenter) platforms and Linux environments, providing technical guidance across infrastructure initiatives
- Apply technical knowledge and structured problem-solving methodologies to projects of moderate-to-high scope, with a focus on improving systems running at scale
- Ensure end-to-end monitoring of applications and infrastructure, proactively identifying and resolving performance and availability issues
- Resolve complex technical nuances independently and determine the appropriate escalation path when needed
- Execute conventional and emerging approaches to decompose and solve infrastructure engineering challenges
- Drive daily activities supporting standard capacity management processes and associated applications
- Partner with application and infrastructure teams to identify potential capacity risks and govern the status of remediation efforts
- Evaluate upstream and downstream data flows, systems dependencies, and technical implications when making architectural or operational decisions
- Uses enterprise-authorized AI capabilities within the work environment to accelerate infrastructure analysis and design documentation, validating outputs and handling operational data according to sensitivity and security requirements.
- Applies reuse-first, AI-assisted practices within delivery and automation routines to identify recurring issues and validate remediation options, ensuring changes are traceable/auditable and aligned to resiliency and security expectations.
Required qualifications, capabilities, and skills
- Formal training or certification on infrastructure engineering concepts and advanced applied experience
- Strong knowledge of one or more infrastructure disciplines, including VMware/ESXi, Linux/Unix, Microsoft Windows, hardware, networking, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, or performance assessments
- Proficiency in one or more scripting or automation languages such as Python, Terraform, Ansible, or equivalent tools
- Demonstrated ability to drive growth in infrastructure engineering knowledge across additional domains, including data fluency and automation
- Ability to make significant technical decisions on projects spanning multiple technologies and applications
- Strong analytical and problem-solving skills with the ability to work independently on moderately complex infrastructure challenges
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.
- Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations.
Preferred qualifications, capabilities, and skills
- Hands-on experience supporting and administering VMware vSphere ESXi hosts and vCenter environments
- System administration experience with Linux, Unix, or Windows operating systems
- Scripting or coding experience using tools and languages such as Terraform, Ansible, PowerShell, Java, Python, or Scala
- Familiarity with enterprise tooling such as Jira, ServiceNow, Microsoft System Center Configuration Manager, or Windows Active Directory
- Experience with capacity planning, performance monitoring, or infrastructure observability practices
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Formal training or certification in infrastructure engineering concepts and advanced applied experience
- Strong knowledge of one or more infrastructure disciplines, including VMware/ESXi, Linux/Unix, Microsoft Windows, hardware, networking, databases, storage engineering, deployment, integration, automation, scaling, resilience, or performance assessment
- Proficiency in a scripting or automation language such as Python, Terraform, Ansible, or equivalent tools
- Ability to expand infrastructure engineering knowledge across additional domains, including data fluency and automation
- Ability to make significant technical decisions on projects spanning multiple technologies and applications
- Strong analytical and problem-solving skills and ability to work independently on moderately complex infrastructure challenges
- Experience using enterprise-authorized AI capabilities in infrastructure engineering workflows, with strong validation habits and awareness of data sensitivity
- Ability to review and validate AI-assisted recommendations before implementation and ensure alignment with resiliency, security, and auditability expectations
- Hands-on experience administering VMware vSphere ESXi hosts and vCenter environments
- System administration experience with Linux, Unix, or Windows operating systems
- Scripting or coding experience with Terraform, Ansible, PowerShell, Java, Python, or Scala
- Familiarity with Jira, ServiceNow, Microsoft System Center Configuration Manager, or Windows Active Directory
- Experience with capacity planning, performance monitoring, or infrastructure observability
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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