The Role
Leads financial crime compliance controls, thematic reviews, fraud and financial crime investigations, root-cause analysis, regulatory initiatives, suspicious transaction reporting, and control enhancements. Manages FCC investigators, collaborates with law enforcement and first-line operations teams, prepares management reports, improves processes, and supports advanced analytics and risk-control effectiveness.
Summary Generated by Built In
About Mox
Mox is built by and for the ones who aspire to live life to the fullest – we call them Generation Mox! The name Mox reflects the endless opportunities we can create, - Mobile eXperience; Money eXperience; Money X (multiplier), eXponential growth, eXploration… it’s all up for us to define together.
Why Mox
Everything at Mox – from our products, features, to rewards – is designed based on customer research, tailor made for your needs. We care about what customers care about, especially in data security and privacy. Data ethics is core to everyone here at Mox. Mox rewards you with an array of banking and lifestyle benefits. Who says banking can’t be fun?
Responsibilities
- To lead regular proactive thematic reviews or strategic data analysis to identify emerging financial crime risks, fraud risks and new modus operandi. Provide recommendations on control enhancements to minimise fraud losses or exposure to money laundering risks for the Bank
- To conduct root cause analysis for fraud or financial crime risk incidents; design and implementation of preventive and mitigating measures; prepare relevant Management Information report to ensure timely and proper escalation and to evaluate the performance of risk control measures
- To lead and drive FCC related projects and regulatory initiatives across the Bank
- Lead the FCC Controls team and manage a team of investigators to perform case investigations and prepare investigation reports on transaction monitoring alerts, external fraud incidents and Law Enforcement Agency (LEA) referrals; identify unusual customer behaviours and refer such unusual transactions patterns to the JFIU through filing of Suspicious Transactions Report (STR)
- Ensure sufficient resources are available to support the business and operations; Regularly look into existing process for streamlining opportunities including the use of data analysis, challenge the status quo and initiate changes to achieve better efficiency through exploring the development of advance analytics capability
- To cooperate with LEA closely for the sharing, analysis, dissemination and action on intelligence.
- Work closely with CDD Operations and Fraud Operations team (1LOD), regularly challenge and provide feedback to the teams and ensure the quality of investigations are up to the standards and expectations; smoothen and streamline the escalation process between 1LOD to FCC
- To provide support to the Head of FCC on any ad-hoc matters as required
Requirements
- University graduate or above in any discipline
- Minimum 7 years’ experience in financial crime compliance, fraud risk management or investigations in a banking environment with at least 3 year of team leading experience
- Possess a comprehensive risk management mindset including financial crime risk, credit risk, fraud risk and operational risks, etc.
- Good knowledge of financial crime compliance and fraud risk management framework, good analytical skills and incident management experience
- Sound business acumen, able to make judgment independently with strong sense of ownership
- Excellent stakeholder management and report writing skills and meticulous to details
- Above all, possess an “can-do” attitude and willing to challenge the status quo
All personal data provided by applicants will be used for recruitment and other employment-related purposes only. Personal data of unsuccessful applicants will be erased within 24 months of rejection of the applicant’s application.
About
Mox is built by and for the ones who aspire to live life to the fullest – we call them Generation Mox! The name Mox reflects the endless opportunities we can create, - Mobile eXperience; Money eXperience; Money X (multiplier), eXponential growth, eXploration… it’s all up for us to define together.Why MoxMox helps you grow – your money, your world, your possibilities. We equip you with the financial management tools, information and insights you need to make your dreams, big or small, come true. Everything at Mox – from our products, features, to rewards – is designed based on customer research, tailor made for your needs. We care about what customers care about, especially in data security and privacy. Data ethics is core to everyone here at Mox.Mox rewards you with an array of banking and lifestyle benefits.
Skills Required
- University degree or higher in any discipline
- At least 7 years of experience in financial crime compliance, fraud risk management, or investigations within a banking environment
- At least 3 years of team leadership experience
- Comprehensive understanding of financial crime, credit, fraud, and operational risk management
- Knowledge of financial crime compliance and fraud risk management frameworks
- Strong analytical skills
- Incident management experience
- Strong business acumen and independent judgment
- Strong stakeholder management and report writing skills
- High attention to detail
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The Company
What We Do
Mox is a Hong Kong digital bank backed by Standard Chartered, with HKT, PCCW and Trip.com. It combines retail banking services and lifestyle benefits in one place, helping customers grow their money and broaden their possibilities. Delivered through a mobile app, its personalized digital experience aims to make everyday banking, spending and saving simpler, with customer research and data security and privacy at its core.
