Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You are responsible for overseeing the planning, organization, and execution of events at the hotel, working closely with clients, vendors, and internal teams to ensure all aspects of the event run smoothly. As a Senior Event Sales Manager, you’re not just overseeing the execution of events at the hotel – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
ResponsibilitiesHere’s what you’ll do during a typical day:
- Event Planning & Execution: Organize and manage events of various scales from concept to completion.
- Vendor Coordination: Liaise with caterers, decorators, AV teams, and other vendors to ensure quality service.
- Client Service: Deliver exceptional guest experiences and address client needs promptly.
- Budget Oversight: Manage event budgets, control costs, and negotiate vendor contracts.
- Marketing & Promotion: Develop strategies to promote events and maximize attendance.
- Team Leadership: Supervise and support event staff, including scheduling and training.
- Logistics Management: Coordinate transportation, accommodations, and on-site operations.
- Compliance & Safety: Ensure adherence to legal, safety, and brand standards (e.g., Hilton EventReady with CleanStay and Hilton EventReady Hybrid Solutions programmes).
- Performance Review: Monitor event outcomes and implement improvements.
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
In addition, this role requires the following minimum qualifications:
- At least 3 years of experience in event planning or hospitality logistics experience in a hotel catering/events sales role preferred.
- Familiarity with hotel systems (e.g., Delphi, Salesforce, OnQ, Market Planner).
- Strong leadership, communication, and problem-solving skills.
- Excellent organizational and time management abilities.
- Able to work a flexible schedule, including nights, weekends, and holidays.
- Multi-linguistic skill is a plus.
Skills Required
- At least 3 years of experience in event planning or hospitality logistics
- Hotel catering or event sales experience
- Familiarity with Delphi, Salesforce, OnQ, or Market Planner
- Strong leadership, communication, and problem-solving skills
- Excellent organizational and time management abilities
- Availability for flexible schedules, including nights, weekends, and holidays
- Multilingual skills
Hilton Compensation & Benefits Highlights
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Wellbeing & Lifestyle Benefits — Go Hilton provides heavily discounted hotel stays for team members and extends access to family and friends, with up to 110 discounted nights and rates as low as $40 in some cases. Additional wellbeing resources include an Employee Assistance Program, mental-health support, caregiving resources, and programs like Thrive and sabbaticals.
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Retirement Support — A 401(k) is offered with a company match of 100% on the first 3% of eligible pay plus 50% on the next 2%. This structure provides meaningful employer support for long‑term savings.
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Parental & Family Support — New parents receive 4 weeks of fully paid parental leave, with birthing parents receiving an additional 8 weeks for a total of 12 weeks. Support extends to adoption assistance up to $10,000 per eligible child and resources for caregiving.
Hilton Insights
What We Do
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 22 world-class brands comprising nearly 7,300 properties and more than 1.1 million rooms, in 123 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed more than 3 billion guests in its more than 100-year history, earned a top spot on Fortune's 100 Best Companies to Work For list and been recognized as a global leader on the Dow Jones Sustainability Indices for six consecutive years. Hilton has introduced several industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 165 million members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.
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