Lead Engineer - Cloud Operations

Posted 6 Days Ago
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Bengaluru, Karnataka
Senior level
Aerospace • Cloud • Digital Media • Information Technology • Mobile • News + Entertainment • Retail
From TV to 5G, we’re reimagining the future of connectivity. Ready to join the connectivity revolution?
The Role
Lead Engineer in Billing Operations responsible for daily activities, bill run, incident resolution, monitoring, application maintenance, and deployment support. Requires 8-10 years of experience with Amdocs Kenan operations, DevOps model familiarity, and skills in Kenan FX, Billing & Revenue Assurance, Oracle/PostgreSQL, and Shell Scripting.
Summary Generated by Built In

Company Summary
DISH Network Technologies, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America's First Smart Network™.
Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile.
Department Summary
Our Technology teams challenge the status quo and reimagine capabilities across industries. Whether through research and development, technology innovation or solution engineering, our people play vital roles in connecting consumers with the products and platforms of tomorrow.
Job Duties and Responsibilities

  • Build new CI/CD pipelines and maintain existing pipelines
  • Manage CI and CD tools
  • Drive automation at all stages of software development, release, operations and maintenance.
  • Participate in conversations with various teams to brainstorm for new ideas and ways to improve development delivery.
  • Research open source technologies to help us solve automation problems.
  • Provide technical guidance and educate Development teams on CI/CD, Automation toolsets and processes
  • Working closely with the Operations Manager in performing the daily activities to proactively ensure the health of the Revenue Management platforms and no impact to our customers
  • Design, Build and Maintain production monitoring with an automation first mindset
  • Learn and understand the applicable AWS functions used to support the Revenue Management domain and provide input into overall optimization and operations
  • Environment maintenance and own working with our infrastructure team on maintenance and upgrades (i.e., EKS, Database, etc...)
  • Root cause analysis of production incidents working with necessary development and vendor teams
  • Develop strategies to minimize failures and downtime
  • Develop and maintain operations KPIs for applications and business capabilities
  • Author and maintain knowledge documentation, methods and procedures for the team


Skills, Experience and Requirements

  • Engineering degree with 8 to 10 years of experience in Application Enhancement, Maintenance, Dev/Ops and/or Production Support
  • Cloud Technologies - AWS and Terraform
  • Experience with Containerization & Container Scheduling technologies like Docker, Kubernetes, EKS, AWS, GitLab, PostgreSQL, Shell Scripting, Python, ArgoCD, Harness
  • Should be well versed with the DevOps culture
  • Gitlab CI or Jenkins
  • Experience with Linux Operating System.
  • Candidate should have strong communication skills, able to work independently.
  • Understanding of Telecommunications Revenue Management concepts such as Billing, Charging or Mediation
  • Must have demonstrated experience in at least one of the following areas of operations:
    • Amdocs Optima / Kenan FX (4.0 Above)
    • Matrixx Charging (CHF)
    • DigitalRoute Mediation
    • DevOps on the public cloud
  • Work in a DevOps environment by handling operations support and maintenance activities
  • Candidate should be ready to work weekends on an as needed basis for application activities (i..e, bill runs), releases and/or maintenance
  • Strong written and verbal communication skills
  • Excellent analytical and problem solving skills


Benefits

  • Employee Stock Purchase
  • Term Insurance
  • Accident Insurance
  • Health Insurance
  • Training Reimbursement
  • Gratuity
  • Mobile and Internet Reimbursement
  • Team Outings

Top Skills

Python
Shell Scripting

What the Team is Saying

Lynea
James
Ashante
Ali
Whitney
William
Seth
Mac
The Company
HQ: Englewood, CO
14,500 Employees
On-site Workplace
Year Founded: 1980

What We Do

For over 40 years, we’ve been challenging the status quo and evolving our company to anticipate opportunities for business growth, industry innovation and greater customer choice.

Recently, DISH and EchoStar successfully completed their merger, joining forces to deliver on our Vision: To Change the Way the World Communicates. Originally established as one company, in 2008, the two companies were spun off as separate entities and forged ahead so each could focus on and expand their unique capabilities. In that time as separate entities, our teams achieved remarkable milestones—launching satellites into space, connecting millions to their favorite entertainment and reimagining wireless communication.

As we merge our teams, we are strategically positioned for success, poised to emerge as a global leader in terrestrial and space connectivity. We are cleared for takeoff. Join us in a Connectivity Revolution.

Why Work With Us

At DISH, we work to create opportunity and cultivate an environment where people thrive. Between our brands, our partners, our teams and our customers, the opportunities are endless. Get started on your next career adventure with DISH!

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EchoStar Teams

Team
EchoStar
Team
Sling TV
Team
Boost Mobile
Team
Hughes
Team
DISH TV
About our Teams

EchoStar Offices

OnSite Workspace

All team members are in person at one of our DISH locations across the globe. DISH proudly calls Colorado home with several corporate offices in the Denver-Metro area and 4,000+ team members in the Denver-Metro area.

Typical time on-site: None
Company Office Image
HQCorporate Headquarters - Meridian
Company Office Image
DISH Network Technologies
Company Office Image
Downtown Denver Office - DGC
Company Office Image
EchoStar & Hughes
Company Office Image
Hyderabad Office
Company Office Image
Wireless Headquarters - Riverfront
Learn more

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